Promotion not showing

Since the promotion is not yet showing on your account, we suggest placing an order after an hour. If the promotion is not still showing when you try to order after an hour, kindly reach out again so we can offer more support. We appreciate your understanding of this, CX.

I understand your concern, for now placing an order after an hour is the best we can suggest at this time. This also will help us check further what the issue is. We hope for your understanding of this.

Upon checking here, you were not yet placing an order, you need to place an order first because normally the promotion will be applied once an order is completed.

Once you place an order, please get in touch with us again so that we can take further action if the same issue still persist.