Thanks for letting us know. If there's nothing at the delivery address — such as no building, no signage, or the location looks incorrect — we don’t expect you to complete the delivery in an unsafe or unclear situation

Here’s what I’ll do: I’ll leave a note on the delivery documenting the issue you encountered. In the meantime, please try contacting the customer directly through the app. If you're unable to reach them or confirm the correct location, take a clear photo and leave a detailed description of the best available drop-off location.

We really appreciate your patience and the effort you put into handling these situations responsibly.