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Remember to leave detailed order notes and leave the CSI open while we wait for a customer callback.
Pyramid of Compensation - KA 01308 The Pyramid of Compensation is a guideline for deciding the order in which resolutions are offered. Start at the top and work down only if the previous step doesn’t fully resolve the issue. This pyramid applies to the Floral Five brands. It does not apply to Cheryl’s or The Popcorn Factory.
Replacement Always remember to offer an apology call to the recipient while you are presenting this resolution.
we cannot process the 50% to TPF and CCO