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Thank you for calling Harry & David, my name is Luan. And I'll be assisting you today How may I help you?

Thank you for your interest in our products! May I have your first name please? ______, thank you, how about your last name, please? ______

Alright, thank you so much for providing that kind of information

I can also verify your account using your phone number, May I have it, please?

________________________, thank you so much

May I have your email address? So, I can send there your order confirmation.

Thank you, ______. Now I can process the order for the recipient. 

May I have the recipient's full name, please? ________
[Appreciated]

May I have the phone number of the first recipient, please? ________________________.

[Thank you so much]