###Set Payment Arrangement 1. 1. Open the app and tap BILL. 2. 2. Tap Set up a Payment Arrangement. 3. 3. View the Set Payment Arrangement schedule presented. 4. 4. Tap Payment Method. Previously stored payment method will show, if available 5. 5. Tap Continue 6. 6. Read the Terms & Conditions and tap Agree & Submit. 7. 7. Review the confirmation screen with the PA details, discount removal and AutoPay un-enrollment information, if applicable. ###Set up Auto Pay 1. 1. Log in to My T-Mobile 2. 2. Select Set up AutoPay 3. 3. Select Add a card or Add a bank. 4. 4. Enter the required payment method information and select Continue. 5. 5. Select Agree and submit. 6. 6. To check for AutoPay discount eligibility, go to the Account tab, select on your plan details to view discount eligibility, if applicable. ###Pay your bill via app Awesome! Then you can definitely pay your bill via app: 1. 1. Open the app. If you don't have it, download it now. 2. 2. Tap BILL. 3. 3. Scroll to and tap Make a payment. 4. 4. Select the amount to pay, the date to make the payment on, and the payment method. 5. 5. Tap Agree and Submit. Can you please kindly let me know once you are done with the payment? ###Rebate check status 1. 1. Go to https://promotions.t-mobile.com/ and select Continue to proceed 2. 2. Enter the T-Mobile phone number, Promotion code, and T-Mobile ID. Important: If porting in a number to the qualifying line, use another phone number on the account. Using a temporary T-Mobile number results in an error. 3. 3. Select Search. 4. 4. Fill out the name and mailing address information. 5. 5. Select Submit. After selecting submit, you will receive their Tracking ID number for future reference. Once your submission is approved, you'll receive an SMS with the claim code to register their card. ###Network reset SAMSUNG To perform a network reset on a Samsung Galaxy S24 Ultra, please follow these steps: 1. 1. Navigate to the Settings menu on the device. 2. 2. Scroll down and select General Management or a similar section where you can find reset options. 3. 3. Look for Reset or Reset options. 4. 4. Select Reset network settings. 5. 5. Confirm the action by tapping Reset settings or a similar confirmation button. ###Reward code 1. 1. Visit https://promotions.t-mobile.com/ o 2. 2. Select Log in and log in using your T-Mobile ID, see T-Mobile ID: Self-Service for questions related to setting up your T-Mobile ID. 3. 3. Select Redeem Virtual Card. This will redirect to the North Lane website and automatically generates the reward code. If not, go back to the previous page and select Redeem Virtual Card again. ###REMOVE FAMILYWHERE Log in to My T-Mobile: 1. 1. Start by logging into your My T-Mobile account. 2. 2. Navigate to Profile: Once logged in, click on your name button to access the profile section. 3. 3. Access Family Controls: In the profile menu, find and click on "Family Controls." 4. 4. Select FamilyWhere: Within the Family Controls section, you will see an option for "FamilyWhere." Click on it. 5. 5. Cancel Subscription: To remove the family sharing for subscriptions, you will need to unsubscribe from the FamilyWhere service. In the FamilyWhere section, look for an option to unsubscribe or cancel the subscription. Follow the prompts to complete the cancellation process. ###PORT OUT PIN 1. 1. Log in to the T-Mobile app. 2. 2. Select Account or More. 3. 3. Select Profile Settings. 4. 4. Select Line Settings. 5. 5. Select Request a transfer PIN. 6. 6. You will be directed to verify your identity 7. 7. Select a phone number to receive a text OTP 8. 8. Select Continue 9. 9. You will need to enter 6-digit OTP 10. 10.Select Continue 11. 11.Select Get a transfer PIN 12. 12.I inform you to provide that PIN to their NSP ###Account Number 1. 1. Log in to My T-Mobile with your T-Mobile ID and password. 2. 2. Click on "Account" in the upper-left corner. 3. 3. Your account number is displayed at the top right of the Account screen. ###NETFLIX REDEMPTION 1. 1. Log into My T-Mobile with your T-Mobile ID. 2. 2. Click View details for any of the lines on the account. 3. 3. Click the line under Lines and Devices. 4. 4. Click Manage Add-Ons under the Active Add-Ons section. 5. 5. Scroll down to Services and select the desired Netflix subscription > tap Continue. 6. 6. Review summary and tap Agree & Submit. 7. 7. Click Go to Netflix. ---Note: Netflix.com opens and you complete the following steps there. 8. 8. Enter your Netflix account email address into the field that appears (you can use Forgot email if you forget it) and click Continue. ---Note: If you don't have a Netflix account, enter the email address you want to use for Netflix into the email address field and click Continue. You'll be prompted to then create a password that you'll use for your Netflix login. Click for a screenshot.  9. 9. Enter your password and click Continue.  10. 10. Confirm the Netflix plan you want and click Continue.  ---Note: On Us and upgrade charges are displayed depending on the customer’s Rate Plan Group (i.e. Magenta, Magenta MAX, etc.). Customers can upgrade/downgrade later as well.  11. 11. Confirm plan details > click Start Watching. ###TRACK ORDER 1. 1. Open the app. 2. 2. Scroll to and tap Track shipment to get the latest update on the location of the package. Or 1. 1. Open the app. 2. 2. Select More. 3. 3. Select Contact Us. 4. 4. Scroll to and select Check order status. ###UPGRADE 1. 1. Open the T-Mobile app and select SHOP. 2. 2. Choose the desired phone, tablet, or wearable. If starting the order with a pre-order device, only the options for the pre-order device are shown. 3. 3. On the device screen, select the desired Color and Memory variant. 4. 4. Select the line to upgrade. 5. 5. To upgrade without trading in a device, select Skip trade-in. 6. 6. Choose the desired payment option and select Upgrade my line. 7. 7. Select any desired add-ons, or select No thanks, continue. 8. 8. Add any desired device protection and select Continue or No thanks to skip insurance. 9. 9. Choose any desired accessories and select Continue or Skip Accessories. 10. 10. Verify the price and details and select Begin checkout. Updating the amount due at checkout to include an additional down payment amount is not available through self-service. 11. 11. Enter your shipping information and preferences or select Pick up in store (if available) to select a store location for pickup. Select Next to continue. 12. 12. Enter the payment card information or select Apple Pay when eligible for the "Total due today" amount and Continue to review order. 13. 13. If "Monthly payments" is selected for "Pricing option," select Review Document to see the EIP agreement. 14. 14. Review your information and select Continue. 15. 15. Choose a signature style and select Adopt & Initial. 16. 16. Review the signed EIP and select Next. 17. 17. An order confirmation page display. ####REBATE 1. 1. Visit https://promotions.t-mobile.com/ or select on the hyperlink in the SMS sent to the mobile number select during submission. 2. 2. Select Log in and log in using your T-Mobile ID, see T-Mobile ID: Self-Service for questions related to setting up your T-Mobile ID. 3. 3. Select Redeem Virtual Card. This will redirect to the North Lane website and automatically generates the reward code. If not, go back to the previous page and select Redeem Virtual Card again. ####RESET NETWORK (IOS) Please follow these steps on manually resetting your iPhone network settings: Settings app > General > scroll to and select Transfer or Reset iPhone > select Reset > Reset Network Settings > select Reset Network Settings again to confirm. ####RESET NETWORK (ANDROID) Please follow these steps on manually resetting your Samsung network settings: Swipe up or down to view the apps. 1. 1. Touch Settings. 2. 2. Scroll to and touch General management. 3. 3. Touch Reset. 4. 4. Touch Reset network settings. 5. 5. Touch RESET SETTINGS. ####LOGS Thank you so much for your patience! You can easily check the usage history on your online account. Please follow the below steps to check the call logs Via T-Mobile app or the website: 1. 1. Log in to My T-Mobile . 2. 2. Select Usage on the top navigation to see Usage Overview. 3. 3. Select the arrow to view the desired categories usage by line:. -Data -International Data -Messages -Calls -Data Pass 4. 4. Select the line you want to view detailed line usage for Data, Messages, and Calls. 5. 5. Tap different monthly usage bars to view that month’s usage cycle. The last 3 cycles and the current usage cycle will be selectable. 6. 6. Select a column detail title to sort the usage list by that detail. You will only be able to see the date stamp and number of the log. If you are looking for the copy of messages or call recordings, I am afraid we don't keep any of these for your privacy. ###E-SIM 1. 1. Open the Camera App: Start by opening the camera app on your device. Ensure the camera is ready to scan items. 2. 2. Scan the QR Code: Point your device's camera at the eSIM QR code. Make sure the QR code is clearly visible to the camera. You do not need to take a photo; the camera should recognize the QR code automatically. 3. 3. Tap the Notification: Once the QR code is recognized, a notification will appear on your screen indicating a cellular plan was detected. Tap on this notification to proceed. 4. 4. Continue with Setup: After tapping the notification, you will be prompted to continue. Tap "Continue" at the bottom of the screen to move forward with the eSIM setup. 5. 5. Enter Confirmation Code (If Asked): If prompted, enter the confirmation code provided with your QR code. This step may not be necessary for all eSIM activations. 6. 6. Follow On-Screen Instructions: Complete the setup by following any additional on-screen instructions provided by your device. This may include setting preferences for your new eSIM line. ###CHECK INSTALLMENT To check your installment details on the T-Mobile app, please follow these steps: 1. 1. Open the T-Mobile App or Website: Ensure you're logged in with your credentials. 2. 2. Navigate to Billing: Once in the app, locate and select the 'Billing' section. 3. 3. View Installment Plans: In the Billing section, there should be an option to view your 'Equipment Installment Plans' or similar wording. Select this to view details of your current installments. ### POWER CYCLE Can you kindly please try to power reset your device; you can do it by: Turn on your airplane mode> Turn off device> Wait 1-2 minutes> Turn on device> Turn off airplane mode. ###CHANGE PIN/PASSWORD 1. 1. Log in to the T-Mobile app. 2. 2. Tap MORE. 3. 3. Tap Profile settings. 4. 4. Tap T-Mobile ID. 5. 5. Select the PIN/Passcode section. 6. 6. Enter and confirm a new PIN/Passcode 7. 7. Click Save. You will be sent a text confirming the PIN/Passcode update request. ###REDEEM NETLIX 1. 1. Log into the T-Mobile App with your T-Mobile ID. 2. 2. Tap Account at the bottom. 3. 3. Enter your Netflix account email address into the field that appears (you can use Forgot email if you forget it) and click Continue. Note: If you don't have a Netflix account, enter the email address you want to use for Netflix into the email address field and click Continue. You'll be prompted to then create a password that you'll use for your Netflix login. Click for a screenshot.  Enter your password and click Continue.  Confirm the Netflix plan you want and click Continue.  Note: “On Us” and upgrade charges are displayed depending on the customer’s Rate Plan Group (i.e. Magenta, Magenta MAX, etc.). Customers can upgrade/downgrade later as well.  Confirm plan details > click Start Watching. Note: Business customers using Account Hub will need to follow the T-Mobile App steps above once they have completed registration in Account Hub. ###DATA PASS 1. 1. Access the T-Mobile App on your device. 2. 2. Tap ACCOUNT. 3. 3. Tap ADD-ONS next to the Primary Account Holder's line. 4. 4. From the Plan Details tab, scroll down and tap Manage Data & Add-ons. 5. 5. Scroll down and select the check box next to the pass you want to add. 6. 6. Select Continue. 7. 7. Select Change Date to choose a start date for your pass. --If you don't select a date, it will start immediately. --If you future date a pass, the effective date can be changed on My T-Mobile. 8. 8. Click Agree & Submit. 1. 1. Log in to your T-Mobile Prepaid account. 2. 2. Go to Line Details from the homepage or main menu. 3. 3. Select "Add On-Demand passes." 4. 4. Choose from the available services. 5. 5. Select "Set order date and time." 6. 6. Aedd to cart and complete the purchase. ###Devices unlock 1. 1. Open Settings: Go to the Settings app. 2. 2. Tap on General: Scroll down and find the "General" option, then tap on it. 3. 3. About: In the General menu, find and select "About." 4. 4. Carrier Lock: Look for an entry named "Carrier Lock" or "Network Provider Lock." If it says, "No SIM restrictions," then your iPhone is unlocked. ### Pay for your device 1. 1. Open the app. If you don't have it, download it now. 2. 2. Tap BILL. 3. 3. Select View device payment plans. 4. 4. Select the device /line that you want to make a payment for. 5. 5. Select Make a payment and follow the instructions to make an EIP payment. Introduction: I. The Problem We Aim to Solve Every day, there are crimes that are not being attended to because citizens are scared to reach out, officials are out of reach, or because citizens don't trust the officials. Hard time processing government documents or looking for the links and platforms to fully utilize the government given necessities, simply because they lack information and have no one to ask. Within this project proposal, we aim to turn these disadvantages of the government and its officials around. II. The Project Solution That We Offer The project proposal aims to create an application "G.O.H", it means Government Official Help. It will have different kind of features that will support the Citizens and the Government to actively help each other to make things easier and have a better way of doing things. This application will have features meant to support the Citizens while the Government helps them, there are 10 main features that this application has. The first main feature which is the "Save Me" dial button that will contact the nearest and most active police, barangay officials or rescue team and sent out a help so they can immediately go on site to address the problem. This also includes the phone book of all of the help lines available so you can contact them directly. The second feature will be "Government Files" This feature will show all the government IDs available for all the Filipinos and once they click one government ID, they will be able to see the reason for having the ID, status of the ID, how much is on the ID, how to get the ID and where you can get the ID. The third feature "Headline" is on the landing page of the application where there is a slideshow heading, you can either see missing people or pets, wanted persons, government important events and achievements. The fourth feature of the application is the "Rule Book" which contains the rules we have in the Philippines and also updated real time to match the changes for the rules. There is also the feature, "Ask Me" which is a legal consultation that you can use to consult with lawyers about the problems you have. You may also file a case using this feature as long as you have already communicated with the lawyer. The sixth one is the feature "Job Hiring" just like the title, it is where government officials partnered with other companies to look for open positions available to help the citizen to find a job offered by the government. The seventh feature is "Events" It is where the government event where you can earn the reliefs, free food, and additional cash for their livelihood, it is also where they set up events such as basketball game, volleyball, online games tournament, etc. that is funded by the government. The eight feature that we have is the "News", It is where you can get the updated news for each region about crimes, natural disasters, government updates and more. The ninth feature is the "Know Us" It is where you can see the organized chart and list of the persons, we have on the government that is a share to the public. Lastly is the "Contact Help" It is where you can contact helpers to help you navigate through the application and also to help you if there are problems with the application. III. Who Are Affected The Citizens and Government will be greatly affected by the implementation of this application. For the Citizen, it can help them to first easily get the information that they need in order to be protected by the rules, get their rightful benefits as a citizen, get the help they needed from the government officials that is dedicated to assist them with everything. As for the Government, it will be a big help since it can help ease their work since they will be getting real time request from the Citizen and also be able to have a wider spread of information since this application is already a modernized way to reach out to the Citizen. Also, a great help for the Citizen and the government is that the earnings for this application can be used for other projects that are beneficial for the both the Citizens and IV. How it Will Affect V. Conclusion Save me Government Files Headline Rule Book Ask Me Job Hiring Events News Know Us Contact Help BUDGET: The Budget that we would like to propose for this proposal is around 2,000,000.00 pesos. The reason for this price is to consider the cost of an app creation that will take up most of the budget for this proposal. Since we will be exploring many features to be included in the application, so it will be a somehow complex application. In order to make the application smoothly we will need to use up the budget for the developers. Aside for the application we will also need to make budget for the volunteers for testing the application. The trips to escort the officials behind the departments, in order to get their online platforms inside the apps processed will also be adding up to the budget. The budget may seem very high but in order to make this a possibility, we would get the help of the government so we can get the budget that will shape this proposal. Other than that, since this application will also be a source of revenue for the government, the budget will be reimbursed in time, while the usage of the app is ongoing due to the fact that applications earns when they are being used, since we aim to make this application be used by everyone in the country this will secure the usage of the application therefore securing the revenue as well. ♥ Software Engineers - 500,000 ♥ The actual application - 1,000,000 ♥ Trips to escort - 300,000 ♥ Volunteers - 50,000 ♥ Other extra budget - 150,000 ♥Government Branches - 2,000,000.00 IMPLICATIONS: The features; Save me will make us safer because of the faster response of rescue teams. Government Files will help us to shorten the lines to get national documents that we need and make sure we got everything we need and where to get them. Headline will be a voice to show people what is the urgent happenings and provide more reach. Rule book, would be a big help in case you encounter a scenario where you thing you are being wronged by the law. Ask Me, will be a legal consultation to help many people. Job Hiring, like how the name suggests, will help you look for a job much easier and guaranteed by the government. Events, citizens will be able to attend the events composed by the government. News sis where you can get guaranteed news about the government that may benefit the citizens. Know Us is where you can be able to learn more about the officials therefore being more familiarized. Contact Help, is where you can ask for help to navigate, making it much easier. The effect of implementing this application to be launched for use is that this will make the country more vocal among each other, the source of communication will be broadened and it will take less effort and time to get things done. Our application will make the officials and citizens of the country more connected and safer than ever; the features that are placed in the application will change how we do things for the better. This project proposal G.O.H. Is such a big movement for us Appendices: This is the layout of the application that we will be launching. As you can see the illustration 1.1 is what the people will see as a landing page once they open the application, this will also serve as the application's logo. As for the illustration 1.2 you will be able to see the front page of the application, it is where you will see all of the features mentioned, they are labeled with icons and has a classification under the icons. Illustration 1.3 is where you can see the help side for the application, you can locate it at the top left of the page. The last illustration which is the 1.4 illustration is what you will see once you click on the profile icon on the top right, it is where you can customize your profile, personal information and log out your account. This is only a sample and proposed layout, it may change depending on the course of making the application. Conclusion: G.O.H (Government Officials Help) is a very innovative application that can change how we run procedures, that is through the laws and policies. This application is a big step for the country, that will make drastic changes for the better, the world is changing, the people are changing, that is why we need to adapt our ways as well. We want an easier life and we continue to find ways to think of more ideas and innovative inventions to do that. This is the change that we need for our country to rebrand each other and create a new bond, supporting and trusting each other. The application we propose is not like any other, and it is not going to be easy since we will be needing the help of the officials throughout all the departments and the citizens as well. This application doesn't just need to be processed by the developers alone but the help of the whole country. This application will be a great addition to our lives to build connection, have an easier process, faster danger respone and many more, but at the end of the day it will still depend on how you use it.