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Hello from Amazon Selling Partner Support,
I understand that you're having difficulties on Shipment ID: --- that has a problem deleted and abandoned shipments.
After carefully reviewing your case, deleted and abandoned shipments problem was identified in this shipment. This is part of the Shipment placement issues problem group. Even though the shipment is in receiving status, there are one or more shipments do not comply with FBA policy.
Know that once you approve a shipment plan, you must ship your products to Amazon as stated in that plan. This includes sending the stated quantity of each product in the plan to the assigned fulfillment center. Deleting shipments after you have approved them, misrouting shipments, or sending incomplete shipments leads to additional processing, handling, and rerouting of your inventory when it arrives at the fulfillment center. This can delay the receipt of your inventory and its availability for sale.
To ensure that any future multi-destination shipments comply with FBA policy, do not delete shipments after you approve the plan. Also make sure that all shipments in your approved plan arrive within 30 days after the first shipment arrives at a fulfillment center.
Important: We will notify you if a shipment does not meet these guidelines. If you do not correct the identified issues, we may do one or more of the following:
- Refuse to accept future shipments and return them to you at your cost
- Suspend your ability to create new shipments
- Repackage or re-label your shipments and charge you a fee for doing so
If you continue to send shipments that aren't compliant with this policy after we send an initial notice, we may suspend your ability to send additional shipments to us until you acknowledge this policy and provide us with an acceptable plan of action to ensure that your future shipments to us will be compliant with this policy.
Please be inform that starting April 1, 2022, canceled or deleted shipments sent to Amazon may be rejected and sellers’ ability to send in additional shipments may also be suspended if they continue violating the policy after their first email notification.
For more information about your concern, kindly visit this link:
Deleted, misrouted, and incomplete shipments https://sellercentral.amazon.com/help/hub/reference/GLMEBQLNBY97ANYY