Thank you for more details and upon checking the account we saw that it got suspended as we failed to follow the previous payment arrangement.
 
And after checking thoroughly the account best and cheapest option are below
 
First option that we have is to settle the whole past due balance for $457.89
 
Second option is to settle at least the minimum past due balance is account will be eligible to set a new payment arrangement that will automatically restore the service for $196.08
 
May I know which option do you like please? So I can fully notate the account 

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We completely understand that you'll be needing additional time to settle the bills. No worries, we will do check the possible options that we can do on our end.  

While I am checking on it, how's your day so far? 

That's great to hear! I double check everything on my end and I can see here that you were able to set up the arrangement last 07/03. Please be advised that we can only make changes on the arrangement within 24 hours upon the creation date.  

Since you currently have 39 past due days, here are the options that we have that you might consider.  

First option is to settle the exact amount of $68.00 to keep the arrangement and prevent any account suspension.  

Second option is to settle the whole amount of past due which is $244.55 so the system will automatically delete the existing arrangement.  

The last option that we have is to keep the arrangement and wait until the arrangement went inactive however this option is not advisable if you have more than 31+ past due days since you will be needing to settle the minimum payment before you can set up a new arrangement and there is a big possibility that you might encounter an account suspension.  

Just let me know which options do you prefer, okay?  

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I totally understand you with that Shemel. Please be advised that you currently have a 32 past due balance. 
Since you currently have 32 past due days, here are the options that we have that you might consider.

First option is to settle atleast minimum amount of $85.94 to set up a new arrangement that will help us restore the service.

Second option is to settle the past due balance of $379.08 so the system will automatically restore the service and 

The last option that we have is to connect on the available WiFi or utilizing third-party apps for texting and calling functionalities. We do appreciate your kind cooperation with us.