4888217-1

Dispute ID: 4888217-1 . DND:2022-08-15. Intake type: Phone. Reg E. Old account. CH is disputing 1 UT from Advancewisdo amounting to $66.97. As per Penny, card is in possession at the time of the transaction. PIN is stated as "Yes". No merchant credit. No claim cancellation. Card ending with 7021 is closed. Transaction type: Moto 7 Entry Mode 1 Card-Absent with CB rights. INVESTIGATION No funding event prior to the disputed transaction. No previous transactions with the same merchant. Deny code 59 is observed within the UT timeline. Merchant call unsuccessful, long wait time. Held on the line for at least 5 minutes. Call attempts and wait time limit exhausted. Unable to validate the requested information. Fraud alerts observed within the UT timeline. Error found. CB lost. Received compelling evidence. Sent ZD #54119480. VROL Case #2254262551. Case closed.