Contact Name: MOHAMMAD SOHRABI

User Authentication Successful? Yes/ No

Reason for contacting support: 

Trip Detail: September 5th 2022 5:18pm EDT

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link: https://bliss.uberinternal.com/contacts/cc76acbe-1907-48ac-a58a-238bc363d469
--------------------------------------------------------
Contact Name: Adam Khan

User Authentication Successful? Yes

Reason for contacting support: Not getting trip request 

Trip Detail: N/A

Purecloud URL: https://apps.mypurecloud.com/directory/#/engage/admin/interactions/2985d76d-3970-4384-ad0f-82b86cd1a44a

Resolution: 

KB(s) used: https://uberkb.lightning.force.com/articles/en_US/Knowledge/Trip-Type-Filter-NORTHAM

KB(s) used: 

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link: https://bliss.uberinternal.com/contacts/e3d6cce0-34dc-490e-a170-734f2cacba8f
--------------------------------------------------------.
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------.
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------.
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------.
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------.
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------.
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------.
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------.
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------.
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------.
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------.
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------.
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------.
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------.
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------.
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------.
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------.
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------.
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------.
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------.
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------.
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------.
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------.
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------.
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------.
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------.
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------.
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------.
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------
Contact Name:

User Authentication Successful? Yes/ No

Reason for contacting support:

Trip Detail:

Purecloud URL:

Resolution:

KB(s) used:

KB(s) used:

Other accounts/ Contacts used:

#LOB: US Earner Messaging

Bliss link:
--------------------------------------------------------.