L8: Account Creation and Registration

Account Creation and Registration

• A sample would not be process until the registration is created

ACCOUNT CREATION Registering a New account: 2 ways to set up:

1. By entering name, email, and birthdate and setting a password
2. Third party sign up (example: Google or Apple)

ACCOUNT SETUP ISSUES UNDER 13 RESTRICTION

• Below 13 cannot sign up an account
• A parent or guardian may order/set up an account for their child
  • Parent need create their own account
  • A child's name is register under the parent's acc. by registering their child's sample collection tube under the child's own profile
• If a child tries to register message will appear, "Sorry we are not able to accept your registration at this time"

*Account profile - makikita yung barcode & results

ACCOUNT ALREADY CREATED a. Regular Sign Up

• email listed will be titled, "Account Creation Attempt Made" b. Third Party Sign Up
• they will be asked for permission to link account
• they have to sign up that way in the future instead of using a password

Order VS Account Creation Order email - for the sake of purchasing a kit Account email - after registering the kit and results

REGISTRATION Account verification Email verification a. Regular sign up

• an email verification is send b. Third party
• no email confirmation step
• ask for permission
• then, they can proceed by entering the barcode

ACCOUNT VERIFICATION ISSUES If account email has not confirmed Account Not Confirmed (macro)

If unable to confirm acc. email and has not requested a password reset Password Reset in Admin (macro)

*Account homepage the number of login attempts

REGISTRATION

1. Enter kit barcode and who will be using the Kit
2. Fill out personal info of the one using
3. Click continue

BARCODE ISSUES barcode can be searched in Admin 2

• the kit cannot be locate in Admin 2, the kit will be replaced

Assigned replacement Kits

• the wrong acc. enters the barcode if an unregistered assigned replacement kit an error message will receive

REGISTRATION: Consent EU address (EU service or ROW country in EU)

• may choice to give "consent" or "not"

Ca and EU

• cannot participate in research will not see this content

Research consent Individual Data Sharing Consent Research Opportunities Based on Your Unreported DNA Variants Sample storage

• Biobanking - cx should select whether or not they want to store their sample at lab
• the sample will be discarded if the cx they do not give consent

*A confirmation page will be shown and in their email as well

a. register b. consents c. consents summary d. "register" button e. confirmation

POST REGISTRATION (steps)

1. Complete registration
2. Opt-in to health reports (for Health + Ancestry service)

• they can choose Carrier Status and Genetic Health Risk (GHR) reports

1. Configure your reports

• ethnicity questionnaire

1. Health Profile Survey (optional)

OTHER ISSUES a. Split-fee payment kits b. Difficulty registering

• Incomplete registration, existing account
• Incomplete registration, existing account (breakdown)
• Incomplete registration, new account

UNREGISTERED samples sent to the lab

• it could be that the cx forgot to register or the registration is failed or did not finished
• an email will be sent to an order email address ("Action Required: Unregistered Kit at Lab)
• if unregistered kit received w/in 2 years, registration instructions and sample barcode will be send
• if the lab received the unregistered kit more than 2 years ago, send a replacement kit

Multiple samples in same order sent to the lab unregistered

• If Cx knows the barcode, they will be ask to registered the barcode
• The unknown barcode will be replaced