ESCALATION Dispute ID: 12067718. Escalation for Final Credit Not Issued received on 2023-12-22 via ZD: 80857434. As per review, the CH requested the amount to be given to their account. The claim was resolved as Approved even though CB has not ended yet. Hence, the Final Credit did not reflect to CH's account. Therefore, issued a Final Credit (fd) of $63.17 on 2023-12-23. Case Closed. ESCALATION Dispute ID: 12291210. Claim Recategorization request received on 2023-12-22 via ZD: 80857297. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Transaction Was Cancelled to Unauthorized Transaction as requested. Case ongoing. ESCALATION Dispute ID: 11884950. Escalation for Claim Status/Update received on 2023-12-22 via ZD: 80857273. MM inquired about the Dispute in question. The claim is still under investigation with Catherine Paulson. No further action taken. Case Ongoing. ESCALATION Dispute ID: 12419444-R1. Claim Recategorization request received on 2023-12-22 via ZD: 80856623. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Transaction Was Cancelled as requested. Case ongoing. ESCALATION Dispute ID: 12404531. Escalation for PVC Not Issued/Overdue received on 2023-12-22 via ZD: 80856411. CH requested for the PVC on their account. Upon checking, PVC was Issued by previous analyst and it has already reflected to CH's account. No further action required. Case Ongoing. ESCALATION Dispute ID: 12425765. Claim cancellation request received on 2023-12-22 via ZD: 80856080. CH recognizes the claim. Therefore. Claim has been canceled on Inspector as per their request. Case Closed. ESCALATION Dispute ID: N/A. Escalation for Manual Dispute Filing received on 2023-12-22 via ZD: 80855913. As per review, MM want to file a dispute against Greyhound with Transaction ID: 2668982347. Therefore, transaction(s) was submitted to admin for ticket creation. DND: 12/22/2023. PVC due date: 1/9/2024. Resolution due date: 3/21/2024. Escalated. ESCALATION Dispute ID: 11927209. Escalation for Claim Status/Update received on 2023-12-22 via ZD: 80853458. MM inquired about the Dispute in question. The claim is still under investigation with Catherine Paulson. No further action taken. Case Ongoing. ESCALATION Dispute ID: 11927272. Escalation for Claim Status/Update received on 2023-12-22 via ZD: 80853458. MM inquired about the Dispute in question. The claim is still under investigation with Catherine Paulson. No further action taken. Case Ongoing. ESCALATION Dispute ID: 12362586-R2. Claim Recategorization request received on 2023-12-22 via ZD: 80851793. Upon checking, the claim was ALREADY resolved as Deny. No further action required. Case Closed. ESCALATION Dispute ID: 12332605-R1. Claim Recategorization request received on 2023-12-22 via ZD: 80851502. Upon checking, the claim was already been recategorized. No further action required. Case Ongoing. ESCALATION Dispute ID: 12376421-R1. Claim Recategorization request received on 2023-12-22 via ZD: 80850991. Upon checking, the claim was already been recategorized. No further action required. Case Ongoing. ESCALATION Dispute ID: 11971721. Escalation for Claim Status/Update received on 2023-12-22 via ZD: 80850183. MM inquired about the Dispute in question. The claim is still under investigation with Catherine Paulson. No further action taken. Case Ongoing. ESCALATION Dispute ID: 11829180. Escalation for Final Credit Not Issued received on 2023-12-22 via ZD: 80849995. As per review, CH wanted the final credit to be provided. Further checking shows The claim was resolved as Approved - Merchant Credit. Final Credit (MC) has already reflect to CH's account. No further action required. Case Closed. ESCALATION Dispute ID: 12271117. Escalation for PVC Not Issued/Overdue received on 2023-12-22 via ZD: 80849108. As per review, CH complained about PVC. Upon further review, the claim was already resolved as Split-Decision. No further action required. Case Closed. ESCALATION Dispute ID: 12386649. Escalation for Final Credit Not Issued received on 2023-12-22 via ZD: 80848386. As per review, CH requested to be given their Final Credit. The claim was resolved as Approved. However, the Final Credit did not reflect to CH's account (previous agent error). Therefore, issued a Final Credit (fd) of $50.00 on 2023-12-23. Case Closed. ESCALATION Dispute ID: 12414174-R1. Claim Recategorization request received on 2023-12-22 via ZD: 80847231. Upon checking, the claim was already been recategorized. No further action required. Case Ongoing. ESCALATION Dispute ID: 11162684-void. Escalation for Manual Dispute Filing received on 2023-12-22 via ZD: 80847155. As per review, MM want to file a dispute gainst Apple with Transaction ID: 92853784992 92853739207 92853784704 92853784834 92853784993. Therefore, transaction(s) was submitted to admin for ticket creation. DND: 2023-12-22. PVC due date: 2024-01-09. Resolution due date: 2024-03-21. Escalated. ESCALATION Dispute ID: 12392228. Claim Recategorization request received on 2023-12-22 via ZD: 80844968. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Unauthorized Transaction as requested. DND updated to 2023-12-18. PVC due date: 2024-01-03. Resolution date: 2024-03-17. Case ongoing. ESCALATION Dispute ID: 12268689. Claim Recategorization request received on 2023-12-22 via ZD: 80839485. Upon checking, the claim was already resolve as Deny. Therefore, claim submitted to Admin for Ticket Re-Creation. DND: 2023-12-22. PVC due date: 2024-01-09. Resolution due date: 2024-03-21. Escalated. ESCALATION Dispute ID: 12390626-R1. Claim Claim cancellation request received on 2023-12-22via ZD: 80778783. Upon checking, the claim was already resolved as Cancel. No further action required. Case Closed. ESCALATION Dispute ID: 12394743-R1. Claim Claim cancellation request received on 2023-12-22 via ZD: 80778783. Upon checking, the claim was already resolved as Cancel. No further action required. Case Closed. ESCALATION Dispute ID: 11936378. Escalation for Claim Status/Update received on 2023-12-22 via ZD: 80710329. MM inquired about the Dispute in question. The claim is still under investigation with Catherine Paulson. No further action taken. Case Ongoing. OPEN CLAIM WITH PENDING CHARGEBACK PEND ALL OPEN CLAIMS WITH PENDING CHARGEBACK (no Option to Cancel without Transitioning the CB)" ESCALATION Dispute ID: n/a Escalation for Manual Dispute Filing received on 2023-12-22 via ZD: 80626756. As per review, MM want to re-open a Voided Claim ID: <11986524-void.> with Transaction(s): 15173894704. Therefore, transaction(s) was submitted to admin for Ticket Creation against Enterprise Rent A Car Largo. DND: 2023-12-18. PVC due date: 2024-01-03. Resolution due date: 2024-02-01. Escalated. ESCALATION Dispute ID 11720379-R1. Escalation for Final credit not issued on 2023-12-22 via ZD #80433430. CH contacted to ask about her credit. As per review, the claim was finalized as “Closed- Approved”. A credit(fd) was already issued on CH's account. No further action required. Case closed. ESCALATION Dispute ID: N/A. Escalation for Manual Dispute Filing received on 2023-12-22 via ZD: 79845287. As per review, MM want to file a dispute gainst Apple Cash with Transaction ID: 95287415304 15293748524. Therefore, transaction(s) was submitted to admin for ticket creation. DND: 2023-12-22. PVC due date: 2024-01-09. Resolution due date: 2024-03-21. Escalated. ESCALATION Dispute ID: 12438718. Claim Claim cancellation request received on 2023-12-23 via ZD: 80949816. Upon checking, the claim was already resolved as Cancelled. No further action required. Case Closed. ESCALATION Dispute ID: 12438650. Claim Claim cancellation request received on 2023-12-23 via ZD: 80950801. Upon checking, the claim was already resolved as Deny. No further action required. Case Closed.. ESCALATION Dispute ID: 12331673-R1. Claim Recategorization request received on 2023-12-22 via ZD: 80881844. Upon checking, the claim was already been recategorized. No further action required. Case Ongoing. ESCALATION Dispute ID: 12439420. Claim Recategorization request received on 2023-12-23 via ZD: 80953168. Upon checking, the claim was ALREADY resolve as Approve. No further action required. Case Closed. ESCALATION Dispute ID: 11815940-R1. Claim Recategorization request received on 2023-12-23 via ZD: 80931228. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Credit Not Posted as requested. Case ongoing. ESCALATION Dispute ID: 12432791. Claim Recategorization request received on 2023-12-23 via ZD: 80907706. Upon checking, the claim was ALREADY resolve as Approved. No further action required. Case Closed. ESCALATION Dispute ID: 12278324. Escalation for Manual Dispute Filing received on 2023-12-17 via ZD: 80529936. As per review, MM want to re-open a Closed Dispute. However, the said claim was already Re-Opened on <2023-12-22>. No further action required. Case Ongoing. ESCALATION Dispute ID: 12014631. Claim Claim cancellation request received on 2023-12-23 via ZD: 80918379. Upon checking, the claim was already resolved as Approve. No further action required. Case Closed. ESCALATION Dispute ID: 12461933. Claim Claim cancellation request received on 2023-12-26 via ZD: 81085268. Upon checking, the claim was already resolved as Approve. No further action required. Case Closed. ESCALATION Dispute ID: 12464129. Claim Claim cancellation request received on 2023-12-27via ZD: 81101753. Upon checking, the claim was already resolved as Cancelled. No further action required. Case Closed. ESCALATION Dispute ID: 12041408-R1. Claim Recategorization request received on 2023-12-28 via ZD: 81199198. Upon checking, the claim was already been recategorized. No further action required. Case Ongoing. ESCALATION Dispute ID: 12161759-R1. Claim Recategorization request received on 2023-12-28 via ZD: 81199198. Upon checking, the claim was already been recategorized. No further action required. Case Ongoing. ESCALATION Dispute ID: 12188094-R1. Claim Recategorization request received on 2023-12-29 via ZD: 81248483. Upon checking, the claim was already been recategorized. No further action required. Case Ongoing. ESCALATION Dispute ID: 12480379-R1. Claim Recategorization request received on 2023-12-29 via ZD: 81259321. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Transaction was Cancelled as requested. Case ongoing. ESCALATION Dispute ID: 11986493. Escalation for Claim Status/Update received on 2023-12-29via ZD: 81259924. MM inquired about the Dispute in question. The claim is still under investigation with Catherine Paulson. No further action taken. Case Ongoing. ESCALATION Dispute ID: 12445144. Claim cancellation request received on 2023-12-28 via ZD: 81199802. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 11997266. Escalation for Claim Status/Update received on 2023-12-29 via ZD: 81247206. MM inquired about the Dispute in question. The claim is still under investigation with Catherine Paulson. No further action taken. Case Ongoing. ESCALATION Dispute ID: 12458554. Claim cancellation request received on 2023-12-26 via ZD: 81067424. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12440451. Claim cancellation request received on 2023-12-27 via ZD: 81128419. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12362537. Claim cancellation request received on 2023-12-28 ZD: 81188305. Upon checking, the claim was already resolved as Cancel. Case Closed. ESCALATION Dispute ID: 12464895. Claim cancellation request received on 2023-12-28 via ZD: 81154752. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 1966426-R2. Claim cancellation request received on 2023-12-30 via ZD: 81184573. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12496657. Claim cancellation request received on 2023-12-30 ZD: 81329549. Upon checking, the claim was already resolved as Cancel. Case Closed. ESCALATION Dispute ID: 12332537-R1. Claim Recategorization request received on 2023-12-30 via ZD: 81294720. Upon checking, the claim was already been recategorized. No further action required. Case Ongoing. ESCALATION Dispute ID: 12083896. Escalation for Claim Status/Update received on 2024-01-02 via ZD: 81404343. MM inquired about the Dispute in question. The claim is still under investigation with Catherine Paulson. No further action taken. Case Ongoing. ESCALATION Dispute ID: 12481357. Claim cancellation request received on 2023-12-29 via ZD: 81231559. Upon checking, the claim was already resolved as Approve. Case Closed. ESCALATION Dispute ID: 12487392. Claim cancellation request received on 2024-01-02 via ZD: 81431454. Member requested to cancel the dispute. However, unable to cancel the claim due to chargeback was already sent. No further action required. Case Ongoing. ESCALATION Dispute ID: 12390397-R1. Claim cancellation request received on 2024-01-02 via ZD: 81467799. Member requested to cancel the dispute. However, unable to cancel the claim due to chargeback was already sent. No further action required. Case Ongoing. ESCALATION Dispute ID: 12464578. Claim cancellation request received on 2024-01-02 via ZD: 81185404. Upon checking, the claim was already resolved as Approve. Case Closed. ESCALATION Dispute ID: 12410417. Claim cancellation request received on 2024-01-02 via ZD: 81473373. Upon checking, the claim was already resolved as Cancel. STAR Case recalled Successful. Case Closed. ESCALATION Dispute ID: 12328883. Escalation for Final Credit Not Issued received on 2024-01-02 via ZD: 81477172. As per review, CH asked for credit to be issued. The claim was resolved as Approved. However, the Final Credit was already reflect to CH's account. No further action required. Case Closed. ESCALATION Dispute ID: N/A. Escalation for Manual Dispute Filing received on 2024-01-02 via ZD: 81005079. As per review, MM want to file a dispute against with Transaction ID: 1189024935. Therefore, transaction(s) was submitted to admin for ticket creation. DND: 2023-12-25. PVC due date: 2024-01-17. Resolution due date: 2024-04-01. Escalated. ESCALATION Dispute ID: 12247311. Claim cancellation request received on 2023-12-27 via ZD: 81131403. Member requested to cancel the dispute. However, unable to cancel the claim due to chargeback was already sent. No further action required. Case Ongoing. ESCALATION Dispute ID: 11957218. Escalation for Claim Status/Update received on 2024-01-03 via ZD: 81498330. MM inquired about the Dispute in question. The claim is still under investigation with Catherine Paulson. No further action taken. Case Ongoing. ESCALATION Dispute ID: 12091419. Escalation for Claim Status/Update received on 2024-01-03 via ZD: 81498722. MM inquired about the Dispute in question. The claim is still under investigation with Catherine Paulson. No further action taken. Case Ongoing. ESCALATION Dispute ID: 12473878. Claim cancellation request received on 2023-12-28 via ZD: 81194907. Member requested to cancel the dispute. However, unable to cancel the claim due to chargeback was already sent. No further action required. Case Ongoing. ESCALATION Dispute ID: 12078432. Escalation for Claim Status/Update received on 2024-01-03 via ZD: 81471170. MM inquired about the Dispute in question. The claim is still under investigation with Catherine Paulson. No further action taken. Case Ongoing. ESCALATION Dispute ID: 12078453. Escalation for Claim Status/Update received on 2024-01-03 via ZD: 81471170. MM inquired about the Dispute in question. The claim is still under investigation with Catherine Paulson. No further action taken. Case Ongoing. ESCALATION Dispute ID: 12078472. Escalation for Claim Status/Update received on 2024-01-03 via ZD: 81471170. MM inquired about the Dispute in question. The claim is still under investigation with Catherine Paulson. No further action taken. Case Ongoing. ESCALATION Dispute ID: 12078487. Escalation for Claim Status/Update received on 2024-01-03 via ZD: 81471170. MM inquired about the Dispute in question. The claim is still under investigation with Catherine Paulson. No further action taken. Case Ongoing. ESCALATION Dispute ID: 12078499. Escalation for Claim Status/Update received on 2024-01-03 via ZD: 81471170. MM inquired about the Dispute in question. The claim is still under investigation with Catherine Paulson. No further action taken. Case Ongoing. ESCALATION Dispute ID: 12078512. Escalation for Claim Status/Update received on 2024-01-03 via ZD: 81471170. MM inquired about the Dispute in question. The claim is still under investigation with Catherine Paulson. No further action taken. Case Ongoing. ESCALATION Dispute ID: 12078601. Escalation for Claim Status/Update received on 2024-01-03 via ZD: 81471170. MM inquired about the Dispute in question. The claim is still under investigation with Catherine Paulson. No further action taken. Case Ongoing. ESCALATION Dispute ID: 11997849. Escalation for Claim Status/Update received on 2024-01-04 via ZD: 81535137. MM inquired about the Dispute in question. The claim is still under investigation with Catherine Paulson. No further action taken. Case Ongoing. ESCALATION Dispute ID: 12526233. Claim cancellation request received on 2024-01-04 via ZD: 81587447. Member requested to cancel the dispute. However, unable to cancel the claim due to chargeback was already sent. No further action required. Case Ongoing. ESCALATION Dispute ID: 12536530. Claim cancellation request received on 2024-01-04 via ZD: 81595224. Upon checking, the claim was already resolved as Deny. No further action taken. Case Closed. ESCALATION Dispute ID: 12367950. Claim cancellation request received on 2024-01-04 via ZD: 81588633. Member requested to cancel the dispute. However, unable to cancel the claim due to chargeback was already sent. No further action required. Case Ongoing. ESCALATION Dispute ID: 12516517. Claim cancellation request received on 2024-01-04 via ZD: 81629536. Member requested to cancel the dispute. However, unable to cancel the claim due to chargeback was already sent. No further action required. Case Ongoing. ESCALATION Dispute ID: 12519454-R1. Claim Recategorization request received on 2024-01-04 via ZD: 81618299. Upon checking, the claim was already been recategorized. No further action required. Case Ongoing. ESCALATION Dispute ID: 11676018. Escalation for Claim Status/Update received on 2024-01-04 via ZD: 81586909. MM inquired about the Dispute in question. The claim is still under investigation with Catherine Paulson. No further action taken. Case Ongoing. ESCALATION Dispute ID: 12517093. Claim cancellation request received on 2024-1-04 via ZD: 81586569. Member requested to cancel the dispute. However, unable to cancel the claim due to chargeback was already sent. No further action required. Case Ongoing. ESCALATION Dispute ID: 12549195. Claim cancellation request received on 2021-1-05 via ZD: 81680190. Upon checking, the claim was already resolved as Cancel. No further action taken. Case Closed. ESCALATION Dispute ID: 12450808. Claim cancellation request received on 2024-1-05 via ZD: 81652031. Member requested to cancel the dispute. However, unable to cancel the claim due to chargeback was already sent. No further action required. Case Ongoing. ESCALATION Dispute ID: 12249109-R1. Claim Recategorization request received on 2024-1-05 via ZD: 81664720. Upon checking, the claim was already been recategorized. No further action required. Case Ongoing. ESCALATION Dispute ID: 11657482-R2. Escalation for Claim Status/Update received on 2024-01-06 via ZD: 81700659. MM inquired about the Dispute in question. The claim is still under investigation with Catherine Paulson. No further action taken. Case Ongoing. ESCALATION Dispute ID: 12605556. Claim cancellation request received on 2024-1-12 via ZD: 82066038. Upon checking, the claim was already resolved as Cancel. Case Closed. ESCALATION Dispute ID: 12608190. Claim cancellation request received on 2024-1-12 via ZD: 82083618. Upon checking, the claim was already resolved as Approve. Case Closed. ESCALATION Dispute ID: 12608073. Claim cancellation request received on 2024-1-14 via ZD: 82082924. Upon checking, the claim was already resolved as Cancel. Case Closed. ESCALATION Dispute ID: N/A. Escalation for Manual Dispute Filing received on 2024-1-14 via ZD: 82171293. As per review, MM want to file a dispute gainst Incorrect Amount Charge with Transaction ID: 3000517016. Therefore, transaction(s) was submitted to admin for ticket creation. DND: 2024-1-14. PVC due date: 2024-1-29. Resolution due date: 2024-4-13. Escalated. ESCALATION Dispute ID: 11471402-R1. Escalation for Claim Status/Update received on 2024-01-12 via ZD: 82083486. MM inquired about the Dispute in question. The claim is still under investigation with Catherine Paulson. No further action taken. Case Ongoing. ESCALATION Dispute ID: 12161430. Escalation for Claim Status/Update received on 2024-01-14 via ZD: 82149916. MM inquired about the Dispute in question. The claim is still under investigation with Catherine Paulson. No further action taken. Case Ongoing. ESCALATION Dispute ID: 12474298. Claim Recategorization request received on 2024-1-15 via ZD: 82182820. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from to as requested. Case ongoing." ESCALATION Dispute ID: 12474298. Claim Recategorization request received on 2024-1-15 via ZD: 82182820. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Transaction was Cancelled as requested. DND updated to 2024-01-15. PVC due date: 2024-01-29. Resolution date: 2024-04-14. Case ongoing. ESCALATION Dispute ID: 12615562-R1. Claim Recategorization request received on 2024-1-14 via ZD: 82131572. Upon checking, the claim was already been recategorized. No further action required. Case Ongoing. ESCALATION Dispute ID: 12297607. Escalation for Manual Dispute Filing received on 2024-1-16 via ZD: 81583410. As per review, MM want to re-open a Closed Dispute. Therefore, claim was submitted to admin for Ticket Re-creation against Unauthorized Transaction. DND: 2024-1-16 . PVC due date: 2024-1-30. Resolution due date: 2024-4-15. Escalated. ESCALATION Dispute ID: 12468893. Claim cancellation request received on 2024-1-16 via ZD: 82252713. Upon checking, the claim was already resolved as Cancel. . VROL Case recalled Successful. Case Closed. ESCALATION Dispute ID: 10939349-R13. Escalation for Claim Status/Update received on 2024-1-16 via ZD: 82255887. MM inquired about the Dispute in question. The claim is still under investigation with Catherine Paulson. No further action taken. Case Ongoing. ESCALATION Dispute ID: 12616355. Escalation for Final Credit Not Issued received on 2024-1-16 via ZD: 82260707. As per review, CH was inquiring about their Credit. The claim was resolved as Split Decision. However, there was a Full Merchant Credit which already reflected on CH's account. No further action required. Case Closed. ESCALATION Dispute ID: 12473700. Claim cancellation request received on 2024-1-16 via ZD: 82276552. Upon checking, the claim was already resolved as Cancel. VROL case recall Unsuccessful. Case Closed. ESCALATION Dispute ID: 12554599. Claim cancellation request received on 2024-1-16 via ZD: 82240947. Upon checking, the claim was already resolved as Cancel. VROL case recall Successful. Case Closed. ESCALATION Dispute ID: 12506792. Claim cancellation request received on 2024-1-15 via ZD: 82240947. Upon checking, the TXN 98327282595 was already cancelled. VROL case recall Successful. Case Ongoing. ESCALATION Dispute ID: 12483771. Transaction Removal request received on 2024-1-16 via ZD: 81979223. Member requested to remove a specific txn from the dispute. However, unable to remove the txn due to a chargeback already sent. No further action taken. Case Ongoing. ESCALATION Dispute ID: 12532211-R2. Claim Recategorization request received on 2024-1-17 via ZD: 82297511. Upon checking, the claim was already been recategorized. No further action required. Case Ongoing. ESCALATION Dispute ID: 12194099. Escalation for Claim Status/Update received on 2024-1-17 via ZD: 82301956. MM inquired about the Dispute in question. The claim is still under investigation with Catherine Paulson. No further action taken. Case Ongoing. ESCALATION Dispute ID: 12643374. Claim cancellation request received on 2024-1-17 via ZD: 82305058. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12642784. Claim Recategorization request received on 2024-1-17 via ZD: 82295843. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Transaction was Cancelled to Goods/Services Not As Described as requested. Case ongoing. ESCALATION Dispute ID: 12521934. Claim cancellation request received on 2024-1-12 via ZD: 82083235. Member requested to cancel the dispute. However, unable to cancel the claim due to chargeback was already sent. Manual letter sent via ZD#: 82351577‬. Case Ongoing. ESCALATION Dispute ID: 12478835. Escalation for Final Credit Not Issued received on 2024-1-16 via ZD: 81539261. As per review, CH was inquiring about credit. The claim was resolved as Approved. Moreover, the Final Credit was already reflected on CH's account. No further action required. Case Closed. ESCALATION Dispute ID: 12637530. Claim cancellation request received on 2024-1-17 via ZD: 82336050. Upon checking, the claim was already resolved as Cancel. VROL Case Recall Successful. Case Closed. ESCALATION Dispute ID: 12534688. Claim cancellation request received on 2024-1-17 via ZD: 82313579. Upon checking, the claim was already resolved as Cancel. VROL Case Recall Unsuccessful. Case Closed. ESCALATION Dispute ID: 10036393-R12. Escalation for Claim Status/Update received on 2024-1-18 via ZD: 82348530. MM inquired about the Dispute in question. The claim is still under investigation with Catherine Paulson. No further action taken. Case Ongoing. ESCALATION Dispute ID: 12191330. Escalation for Claim Status/Update received on 2024-1-18 via ZD: 82367735. MM inquired about the Dispute in question. The claim is still under investigation with Catherine Paulson. No further action taken. Case Ongoing. ESCALATION Dispute ID: 12579186. Claim cancellation request received on 2024-1-17 via ZD: 82338005. Member requested to cancel the dispute. However, unable to cancel the claim due to chargeback was already sent. Manual letter sent via ZD#: 82384255. Case Ongoing. ESCALATION Dispute ID: 12087781-R1. Escalation for Claim Status/Update received on 2024-1-08 via ZD: 81845659. CH is inquiring about result of rebuttal investigation. Upon checking, the claim was already resolved as Deny. No further action required. Case Closed. ESCALATION Dispute ID: 12509558. Claim cancellation request received on 2024-1-18 via ZD: 82398446. Member requested to cancel the dispute. However, unable to cancel the claim due to chargeback was already sent. Manual letter sent via ZD#: 82419123‬. Case Ongoing. ESCALATION Dispute ID: 12596449. Claim cancellation request received on 2024-1-18 via ZD: 82403993. Member requested to cancel the dispute. However, unable to cancel the claim due to chargeback was already sent. Manual letter sent via ZD#: 82419510‬. Case Ongoing. ESCALATION Dispute ID: 12647005-R1. Claim Recategorization request received on 2024-1-18 via ZD: 82380187. Upon checking, the claim was already been recategorized. No further action required. Case Ongoing. ESCALATION Dispute ID: 12557135. Claim cancellation request received on 2024-1-18 via ZD: 82403083. Upon checking, the claim was already resolved as Cancel. PVC Reversal is on 2024-1-25. VROL Case recalled Successful. Case Closed. ESCALATION Dispute ID: 12502949. Claim cancellation request received on 2024-1-18 via ZD: 82403796. Upon checking, the claim was already resolved as Cancel. VROL Case recalled Successful. Case Closed. ESCALATION Dispute ID: 11792622. Escalation for Manual Dispute Filing received on 2024-1-18 via ZD: 82389313. As per review, MM want to file a dispute under Unauthorized Transaction for specific Transaction ID: 93067145943. However, the said transaction(s) is part of a dispute which has already been approved which is Non-Rebuttable. No further action required. Case Closed. ESCALATION Dispute ID: 12101738. Escalation for Claim Status/Update received on 2024-1-19 via ZD: 82423697. MM inquired about the Dispute in question. The claim is still under investigation with Catherine Paulson. No further action taken. Case Ongoing. ESCALATION Dispute ID: 12660352. Claim Recategorization request received on 2024-1-19 via ZD: 82435915. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Non-Receipt of Goods / Services as requested. Case ongoing. ESCALATION Dispute ID: 12198961-R1. Claim Recategorization request received on 2024-1-18 via ZD: 82401125. Upon checking, the claim was already been recategorized. No further action required. Case Ongoing. ESCALATION Dispute ID: 12656379. Claim Recategorization request received on 2024-1-18 via ZD: 82402069. Upon checking, the claim was already been recategorized. No further action required. Case Ongoing. ESCALATION Dispute ID: 12332514-R2. Claim Recategorization request received on 2024-1-18 via ZD: 82404365. Upon checking, the claim was already been recategorized. No further action required. Case Ongoing. ESCALATION Dispute ID: 12658840. Claim Recategorization request received on 2024-1-19 via ZD: 82437949. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Credit Not Posted to Non-Receipt of Goods / Services as requested. Case ongoing. ESCALATION Dispute ID: 12630884. Claim cancellation request received on 2024-1-23 via ZD: 82562572. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12524512. Claim cancellation request received on 2024-1-22 via ZD: 82581804. Member requested to cancel the dispute. However, unable to cancel the claim due to chargeback was already sent. Manual letter sent via ZD#: 82633740‬. Case Ongoing. ESCALATION Dispute ID: 12247227. Claim cancellation request received on 2024-1-03 via ZD: 81539315. Upon checking, the claim was already closed as Cancel. However, VROL Case(s) response Accepted by acquirer. Therefore, issued a Final Credit (h) of $62.94 on 2024-1-23. Case Closed. ESCALATION Dispute ID: 12614296. Claim cancellation request received on 2024-1-22 via ZD: 82617865. Upon checking, the claim was already resolved as Cancel. VROL Case recalled Successful. Case Closed. ESCALATION Dispute ID: 12599004. Claim cancellation request received on 2024-1-22 via ZD: 82620350. Upon checking, the claim was already resolved as Cancel. VROL Case recalled Successful. Case Closed. ESCALATION Dispute ID: 12203845-R4. Claim Recategorization request received on 2024-1-22 via ZD: 82615830. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Non-receipt of Goods/Services as requested. Case ongoing. ESCALATION Dispute ID: 11984235. Escalation for Claim Status/Update received on 2024-1-22 via ZD: 82610085. MM inquired about the Dispute in question. The claim is still under investigation with Catherine Paulson. No further action taken. Case Ongoing. ESCALATION Dispute ID: 12578534-R3. Claim Recategorization request received on 2024-1-23 via ZD: 82603143. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Incorrect Amount Charged to Non receipt of goods/services as requested. Case ongoing. ESCALATION Dispute ID: 12578613-R1. Claim Recategorization request received on 2024-1-22 via ZD: 82578747. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non receipt of goods/services to Goods/services not as described as requested. Case ongoing. ESCALATION Dispute ID: 12384937-R1. Claim Recategorization request received on 2024-1-22 via ZD: 82600078. Upon checking, the claim was ALREADY resolve as Deny with the correct dispute type already implemented. No further action required. Case Closed. ESCALATION Dispute ID: 12638581. Claim Recategorization request received on 2024-1-22 via ZD: 82600034. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non receipt of goods/services to Credit Not Posted as requested. Case ongoing. ESCALATION Dispute ID: 12514854. Claim cancellation request received on 2024-1-22 via ZD: 82585510. Upon checking, the claim was already resolved as Cancel. PVC Reversal on 2024-1-29. VROL Case recalled Unsuccessful. Case Closed. ESCALATION Dispute ID: 12691207. Claim cancellation request received on 2024-1-23 via ZD: 82673449. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12471519. Claim cancellation request received on 2024-1-23 via ZD: 82593492. Member requested to cancel the dispute. However, unable to cancel the claim due to chargeback was already sent. Manual letter sent via ZD#: 82695797‬. Case Ongoing. ESCALATION Dispute ID: 12663296. Escalation for Final Credit Not Issued received on 2024-1-21 via ZD: 82552092. As per review, CH wanted to know what happened to their claim. The claim was resolved as Approved. Moreover, the Final Credit has already reflected on CH's account. No further action required. Case Closed. ESCALATION Dispute ID: 12496914. Claim Recategorization request received on 2024-1-23 via ZD: 82662537. Upon checking, the claim was already resolve as Deny. Therefore, claim submitted to Admin for Ticket Re-Creation under new Dispute Reason: Transaction was Cancelled. DND: 2024-1-23. PVC due date: 2024-2-6. Resolution due date: 2024-4-22. Escalated ESCALATION Dispute ID: 12241390. Escalation for Final Credit Not Issued received on 2024-1-23 via ZD: 82668390. As per review, CH inquired about their resolved Dispute. The claim was resolved as Approved. However, the Final Credit did not reflect to CH's account. Therefore, issued a Final Credit (h) of $205.71 on 2024-1-24. Case Closed. ESCALATION Dispute ID: 12486811. Claim cancellation request received on 2024-1-21 via ZD: 82558578. Upon checking, the claim was already resolved as Cancel. VROL Case recalled Unsuccessful. Case Closed. ESCALATION Dispute ID: 12467988. Claim cancellation request received on 2024-1-22 via ZD: 82624608. Upon checking, the claim was already resolved as Cancel. VROL Case recalled Unsuccessful. Case Closed. ESCALATION Dispute ID: 12683628. Claim cancellation request received on 2024-1-23 via ZD: 82642565. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12659205. Claim cancellation request received on 2024-1-23 via ZD: 82674663. Member requested to cancel the dispute. However, unable to cancel the claim due to chargeback was already sent. Manual letter sent via ZD#: 82765701‬. Case Ongoing. ESCALATION Dispute ID: 12540148-R1. Claim Recategorization request received on 2024-1-24 via ZD: 82744360. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Duplicate Charge to Unauthorized Transaction as requested. Case ongoing. ESCALATION Dispute ID: 12705296. Claim Recategorization request received on 2024-1-24 via ZD: 82747101. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Duplicate Charge to Non Receipt of Goods/Services as requested. Case ongoing. ESCALATION Dispute ID: 12694442-R1. Claim Recategorization request received on 2024-1-24 via ZD: 82737525. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Duplicate Charge to Unauthorized Transaction as requested. Case ongoing. ESCALATION Dispute ID: 12592366. Claim Recategorization request received on 2024-1-25 via ZD: 82657778. Upon checking, the claim was ALREADY resolve as Deny. No further action required. Case Closed. ESCALATION Dispute ID: 12713558. Claim cancellation request received on 2024-1-25 via ZD: 82817734. Claim has been canceled on Inspector. Case Closed. 12334607-R2, 12334612-R2, 12334619-R2 ESCALATION Dispute ID: 12334607-R2. Claim Recategorization request received on 2024-1-24 via ZD: 82668156. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Merchandise Was Returned to Unauthorized Transaction as requested. Case ongoing. ESCALATION Dispute ID: 12334612-R2. Claim Recategorization request received on 2024-1-24 via ZD: 82668156. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Merchandise Was Returned to Unauthorized Transaction as requested. Case ongoing. ESCALATION Dispute ID: 12334619-R2. Claim Recategorization request received on 2024-1-24 via ZD: 82668156. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Merchandise Was Returned to Unauthorized Transaction as requested. Case ongoing. ZD#82668156 claim recategorized from Merchandise Was Returned to Unauthorized Transaction as requested. ESCALATION Dispute ID: 12704655. Claim Recategorization request received on 2024-1-24 via ZD: 82742065. Upon checking, the claim was already been recategorized. No further action required. Case Ongoing. ESCALATION Dispute ID: 12703477-R1. Claim Recategorization request received on 2024-1-24 via ZD: 82743638. Upon checking, the claim was already been recategorized. No further action required. Case Ongoing. ESCALATION Dispute ID: 12580860-R1. Claim Recategorization request received on 2024-1-24 via ZD: 82729746. Upon checking, the claim was ALREADY resolve as Deny. No further action required. Case Closed. ESCALATION Dispute ID: 12533944-R3. Claim Recategorization request received on 2024-1-25 via ZD: 82696758. Upon checking, the claim was already been recategorized. No further action required. Case Ongoing. ESCALATION Dispute ID: 12710327. Claim Recategorization request received on 2024-1-25 via ZD: 82795108. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Transaction Was Cancelled to Non Receipt of Goods / Services as requested. Case ongoing. ESCALATION Dispute ID: 12711233. Claim Recategorization request received on 2024-1-25 via ZD: 82801002. Upon checking, the claim was already been recategorized. No further action required. Case Ongoing. ESCALATION Dispute ID: 12713917. Claim Recategorization request received on 2024-1-25 via ZD: 82820446. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Goods/Services Not As Described to Transaction was canceled as requested. DND updated to 2024-01-25. PVC due date: 2024-02-08. Resolution date: 2024-04-24. Case ongoing. ESCALATION Dispute ID: 12697000-R1. Claim Recategorization request received on 2024-1-26 via ZD: 82826325. Upon checking, the claim was already been recategorized. No further action required. Case Ongoing. ESCALATION Dispute ID: 12038561. Escalation for Manual Dispute Filing received on 2024-1-25 via ZD: 82772862. As per review, MM want to re-open a Cancelled Dispute. Therefore, claim was submitted to admin for Ticket Re-creation against Non-Receipt of Goods or Services. DND: 2024-1-25. PVC due date: 2024-2-8. Resolution due date: 2024-4-24. Escalated. ESCALATION Dispute ID: 12674436. Claim cancellation request received on 2024-1-28 via ZD: 82958524. Member requested to cancel the dispute. However, unable to cancel the claim due to chargeback was already sent. Manual letter sent via ZD#: 83003443‬. Case Ongoing. ERRATUM: ESCALATION Dispute ID: 12249460-R1. Escalation for Claim Status/Update request received on 2024-1-26 via ZD: 82834929. Upon checking, the claim was already been recategorized. No further action required. Case Ongoing. ESCALATION Dispute ID: 12638800-R1. Claim Recategorization request received on 2024-1-26 via ZD: 82878096. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Duplicate Charge to Transaction was Cancelled as requested. Case ongoing. ERRATUM: ESCALATION Dispute ID: 12721224. Escalation for Claim Status/Update request received on 2024-1-26 via ZD: 82884940. Upon checking, the claim was ALREADY resolve as Approved. No further action required. Case Closed. ESCALATION Dispute ID: 12721224. Escalation for Claim Status/Update request received on 2024-1-26 via ZD: 82884940. As per review, MM wants to recategorize the claim. However, it was already resolve as Approved. Therefore, No further action required. Case Closed. ERRATUM ESCALATION Dispute ID: 12721224. Escalation for Claim Status/Update request received on 2024-1-26 via ZD: 82884940. As per review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ERRATUM: ESCALATION Dispute ID: 12719507. Escalation for Claim Status/Update request received on 2024-1-26 via ZD: 82870552. Upon checking, the claim was already been recategorized. No further action required. Case Ongoing. ERRATUM ESCALATION Dispute ID: 12719507. Escalation for Claim Status/Update request received on 2024-1-26 via ZD: 82870552. As per review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ERRATUM: ESCALATION Dispute ID: 12600427-R1. Escalation for Claim Status/Update request received on 2024-1-26 via ZD: 82872033. Upon checking, the claim was already been recategorized. No further action required. Case Ongoing. ERRATUM ESCALATION Dispute ID: 12600427-R1. Escalation for Claim Status/Update request received on 2024-1-26 via ZD: 82872033. As per review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. Regarding recategorization notation. do we still need to add the current dispute type to new updated one if the claim was recategorized by previous analyst? 12600427-R1 / 82872033 ESCALATION Dispute ID: 12732358. Escalation for Claim cancellation request received on 2024-1-28 via ZD: 82962903. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12691268. Escalation for Claim cancellation request received on 2024-1-26 via ZD: 82831366. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12721387. Escalation for Claim cancellation request received on 2024-1-26 via ZD: 82886031. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12393856-R1. Escalation for Claim Recategorization request received on 2024-1-26 via ZD: 82773785. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Credit Not Posted as requested. Case ongoing. ESCALATION Dispute ID: 12735803-R1. Escalation for Claim Recategorization request received on 2024-01-29 via ZD: 82995865. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Credit Not Posted as requested. Case ongoing. ESCALATION Dispute ID: 12733268. Escalation for Claim cancellation request received on 2024-1-28 via ZD: 82969830. Upon checking, the claim was already resolved as Cancel. No further action required. Case Closed. ESCALATION Dispute ID: 12746495. Escalation for Claim Recategorization request received on 2024-1-29 via ZD: 83061816. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Incorrect Amount Charged to Duplicate Transaction as requested. Case ongoing. ESCALATION Dispute ID: 12716769-R1. Escalation for Claim Recategorization request received on 2024-1-30 via ZD: 83083073. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Credit Not Posted as requested. Case ongoing. ESCALATION Dispute ID: 12740279. Escalation for Claim Recategorization request received on 2024-1-30 via ZD: 83127383. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Credit not posted to Not receipt of Goods/Services as requested. Case ongoing. ESCALATION Dispute ID: 12555252-R1. Escalation for Claim Recategorization request received on 2024-1-31 via ZD: 83139178. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Credit not posted to Incorrect Amount Charge as requested. Case ongoing. ESCALATION Dispute ID: 12732401-R2. Escalation for Claim Status/Update request received on 2024-1-30 via ZD: 83064410. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 12455397-R1. Escalation for Claim Status/Update request received on 2024-1-31 via ZD: 83154420. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 12493511-R1. Escalation for Claim Recategorization request received on 2024-1-31 via ZD: 83157405. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Credit Not Posted as requested. PVC due updated to: 2024-02-14. Case ongoing. ESCALATION Dispute ID: 12754713-R1. Escalation for Claim Status/Update request received on 2024-1-31 via ZD: 83168630. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 12643552. Escalation for Claim Recategorization request received on 2024-1-31 via ZD: 83172175. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Incorrect Amount Charged to Credit Not Posted as requested. Case ongoing. ESCALATION Dispute ID: 11949185-R1. Escalation for Claim Status/Update request received on 2024-1-31 via ZD: 83183096. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 12726400-R1. Escalation for Claim Status/Update request received on 2024-1-31 via ZD: 83145195. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 12577828-R1. Escalation for Claim Recategorization request received on 2024-1-31 via ZD: 83146874. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Unauthorized Transaction as requested. PVC due updated to: 2024-02-14. Case ongoing. ESCALATION Dispute ID: 12493493-R1. Escalation for Claim Recategorization request received on 2024-1-31 via ZD: 83148714. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Unauthorized Transaction as requested. PVC due updated to: 2024-02-14. Case ongoing. ESCALATION Dispute ID: 12739979-R1. Escalation for Claim Recategorization request received on 2024-1-31 via ZD: 83148360. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Duplicate Charge to Credit Not Posted as requested. Case ongoing. ESCALATION Dispute ID: 12598538-R1. Escalation for Claim Recategorization request received on 2024-1-31 via ZD: 83148373. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Credit Not Posted as requested. PVC due updated to: 2024-02-14. Case ongoing. ESCALATION Dispute ID: XXX. Escalation for PVC Not Issued/Overdue received on XXX via ZD: XXX. As per review, . However, the claim was already resolved as Deny/Approve/Split-Decision/Cancel. . No further action required. Case Closed. Following up with line # 19. The question regarding open claims, do we still need to use Claim Update/Status for it even when the case is still ongoing? And to clarify, do we still need to add to and from Dispute Types regardless if its open or closed? ESCALATION Dispute ID: 12741447. Escalation for Claim Status/Update request received on 2024-1-30 via ZD: 83114076. As per review, CH wants to cancel the Dispute. However, the claim was already resolved as Cancel. No further action required. Case Closed. ESCALATION Dispute ID: 12757818. Escalation for Claim Status/Update request received on 2024-1-31 via ZD: 83155346. As per review, CH wants to cancel the Dispute. However, the claim was already resolved as Cancel. No further action required. Case Closed. ESCALATION Dispute ID: 12715677. Escalation for Claim Status/Update request received on 2024-2-1 via ZD: 82966279. As per review, CH wants to cancel the claim. However, the claim was already resolved as Approved. No further action required. Case Closed. ESCALATION Dispute ID: 12737892. Escalation for Claim Status/Update request received on 2024-2-1 via ZD: 83210734. As per review, CH wants to cancel the claim. However, the claim was already resolved as Approved. No further action required. Case Closed. ESCALATION Dispute ID: 12773828. Escalation for Claim cancellation request received on 2024-2-2 via ZD: 83280736. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12223587-R1. Escalation for Claim Status/Update request received on 2024-2-1 via ZD: 83241854. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 12688200. Escalation for Claim Recategorization request received on 2024-2-1 via ZD: 83261779. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Goods or Services Not as Described as requested. Case ongoing. ESCALATION Dispute ID: 12763650-R1. Escalation for Claim Status/Update request received on 2024-2-1 via ZD: 83267900. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 12751736-R2. Escalation for Claim Status/Update request received on 2024-2-1 via ZD: 83210529. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 12366231. Escalation for Claim cancellation request received on 2024-2-2 via ZD: 83314347. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12130979-R1. Escalation for Claim Recategorization request received on 2024-2-2 via ZD: 83314367. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Credit Not Posted to Incorrect Amount Charged as requested. Case ongoing. ESCALATION Dispute ID: 12777674. Escalation for Claim cancellation request received on 2024-2-2 via ZD: 83312126. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12499660-R2. Escalation for Claim Recategorization request received on 2024-2-2 via ZD: 83315959. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Duplicate Charge to Paid for Goods / Services By Other Means as requested. Case ongoing. ESCALATION Dispute ID: 12249775-R1. Escalation for Claim Recategorization request received on 2024-2-2 via ZD: 83316538. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Unauthorized Transaction as requested. PVC due updated to: 2024-02-16. Case ongoing. ESCALATION Dispute ID: 12636842-R1. Escalation for Claim Status/Update request received on 2024-2-2 via ZD: 83317095. As per review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 12784231-R1. Escalation for Claim Status/Update request received on 2024-2-4 via ZD: 83405348. Asper review, MM wants to recategorize the claim. However, it was already resolve as Deny. Therefore, No further action required. Case Closed. ESCALATION Dispute ID: 12418660-R1. Escalation for Claim Recategorization request received on 2024-2-4 via ZD: 83405775. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Credit Not Posted as requested. Case ongoing. ESCALATION Dispute ID: 12797078. Escalation for Claim Recategorization request received on 2024-2-5 via ZD: 83443058. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Transaction was Cancelled as requested. Case ongoing. ESCALATION Dispute ID: 12655559. Escalation for Claim Recategorization request received on 2024-2-4 via ZD: 83406301. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Credit Not Posted as requested. DND updated to 2024-02-04. PVC due date: 2024-02-16. Resolution date: 2024-05-04. Case ongoing. ESCALATION Dispute ID: 12745042. Escalation for Claim Recategorization request received on 2024-2-4 via ZD: 83410133. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Credit Not Posted as requested. Case ongoing. ESCALATION Dispute ID: 12750369-R3. Escalation for Claim Status/Update request received on 2024-2-4 via ZD: 83411001. As per review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 12797574. Escalation for Claim cancellation request received on 2024-2-5 via ZD: 83444011. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12761468. Escalation for Claim cancellation request received on 2024-2-5 via ZD: 83275594. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12388840-R2. Escalation for Claim Status/Update request received on 2024-2-5 via ZD: 83469388. As per review, MM wants to recategorize the claim. However, it was already resolve as Deny. Therefore, No further action required. Case Closed. ESCALATION Dispute ID: 12749207-R1. Escalation for Claim Recategorization request received on 2024-2-5 via ZD: 83477253. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Transaction Was Cancelled to Non-receipt of Goods/Services as requested. Case ongoing. ESCALATION Dispute ID: 12688587-R1. Escalation for Claim Recategorization request received on 2024-2-5 via ZD: 83484169. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Credit Not Posted to Non-receipt of Goods/Services as requested. Case ongoing. ESCALATION Dispute ID: 12720167. Escalation for Claim Recategorization request received on 2024-2-5 via ZD: 83488223. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Transaction was Cancelled as requested. DND updated to 2024-02-05. PVC due date: 2024-02-20. Resolution date: 2024-05-05. Case ongoing. ESCALATION Dispute ID: 12686998. Escalation for Claim Recategorization request received on 2024-2-5 via ZD: 83488223. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Transaction was Cancelled as requested. DND updated to 2024-02-05. PVC due date: 2024-02-20. Resolution date: 2024-05-05. Case ongoing. ZD# 83488223 claim recategorized from Non-Receipt of Goods or Services to Transaction was Cancelled as requested ESCALATION Dispute ID: 12801315. Escalation for Claim cancellation request received on 2024-2-6 via ZD: 83503370. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12625206. Escalation for Claim Recategorization request received on 2024-2-6 via ZD: 83500733. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Duplicate Charge as requested. Case ongoing. ESCALATION Dispute ID: 12795497. Escalation for Removing Transaction request received on 2024-2-6 via ZD: 83430282. As per review, MM wants to remove a specific transaction from existing claim. Therefor, transaction ID: 91072915797 has been removed on Inspector. Case Ongoing. ESCALATION Dispute ID: 12550180-R1. Escalation for Claim Status/Update request received on 2024-2-1 via ZD: 83266838. Asper review, MM wants to recategorize the claim. However, it was already resolve as Deny. Therefore, No further action required. Case Closed. ESCALATION Dispute ID: 12807008. Escalation for Claim cancellation request received on 2024-2-6 via ZD: 83508405. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12641550-R2. Escalation for Claim Recategorization request received on 2024-2-6 via ZD: 83516192. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Duplicate Charge as requested. Case ongoing. ESCALATION Dispute ID: 12772647. Escalation for Claim Recategorization request received on 2024-2-6 via ZD: 83516317. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Credit Not Posted to Goods / Services Not As Described as requested. Case ongoing. ESCALATION Dispute ID: 12586007. Escalation for Claim Recategorization request received on 2024-2-6 via ZD: 83517881. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Goods/Services Not As Described to Credit Not Posted as requested. DND updated to 2024-02-06. PVC due date: 2024-02-21. Resolution date: 2024-05-06. Case ongoing. ESCALATION Dispute ID: 12809747. Escalation for Claim cancellation request received on 2024-2-6 via ZD: 83534255. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12800162-R2. Escalation for Manual DIspute FIling request received on 2024-2-6 via ZD: 83550387. Asper review, MM wants to recategorize the claim. However, it was already resolve as Deny. Therefore, claim submitted to Admin for Ticket Re-Creation under new Dispute Reason: Unauthorized Transfer. DND: 2024-2-6. PVC due date: 2024-2-21. Resolution due date: 2024-5-6. Escalated ESCALATION Dispute ID: 12742703-R1. Escalation for Claim Recategorization request received on 2024-2-7 via ZD: 83552489. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Unauthorized Transaction as requested. PVC due updated to: 2024-02-22. Case ongoing. ESCALATION Dispute ID: 12767331. Escalation for Claim cancellation request received on 2024-2-6 via ZD: 83455714. As per review, CH wants to cancel a specific transaction(s). Upon further review, there are 2 transactions on this dispute with the other already closed. Therefore, remaining transaction ID: 91808414653 has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12796889. Escalation for Claim cancellation request received on 2024-2-7 via ZD: 83443817. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12811626. Escalation for Claim Recategorization request received on 2024-2-6 via ZD: 83541403. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Duplicate Charge to Unauthorized Transaction as requested. Case ongoing. ESCALATION Dispute ID: 12526726-R3. Escalation for Claim cancellation request received on 2024-2-7 via ZD: 83461908. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12800935. Escalation for Claim Status/Update request received on 2024-2-7 via ZD: 83560072. As per review, CH wants to cancel the claim. However, the claim was already resolved as Approved. No further action required. Case Closed. ESCALATION Dispute ID: 12800162-R2. Escalation for Manual Dispute Filing request received on 2024-2-6 via ZD: 83550387. Asper review, MM wants to recategorize the claim. However, it was already resolve as Deny. Therefore, claim submitted to Admin for Ticket Re-Creation under new Dispute Reason: Unauthorized Transfer. DND: 2024-2-6. PVC due date: 2024-2-21. Resolution due date: 2024-5-6. Escalated ESCALATION Dispute ID: 12800162-R3. Escalation for Claim Status/Update request received on 2024-2-6 via ZD: 83550387. Asper review, MM wants to recategorize the claim. However, the claim has already been recategorized to the right dispute reason and has been approved. No further action required. Case Ongoing. ESCALATION Dispute ID: 12633105-R1. Escalation for Claim Recategorization request received on 2024-2-7 via ZD: 83574887. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Transaction Was Cancelled to Credit Not Posted as requested. Case ongoing. ESCALATION Dispute ID: 12712590. Escalation for Claim Recategorization request received on 2024-2-7 via ZD: 83584534. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Goods/Services Not As Described to Unauthorized Transaction as requested. Case ongoing. ESCALATION Dispute ID: 12819899. Escalation for Removing Transaction request received on 2024-2-7 via ZD: 83611694. As per review, MM wants to remove a specific transaction from existing claim. Therefore, transaction ID: 91387084746 has been removed on Inspector. Case Ongoing. ESCALATION Dispute ID: 12820660. Escalation for Claim cancellation request received on 2024-2-8 via ZD: 83613801. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12804709. Escalation for Claim Status/Update request received on 2024-2-6 via ZD: 83491372. Asper review, MM wants to recategorize the claim. However, it was already resolve as Approved. Therefore, No further action required. Case Closed. ESCALATION Dispute ID: 12729454. Escalation for Claim Recategorization request received on 2024-2-7 via ZD: 83605534. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Goods/Services Not As Described to Credit Not Posted as requested. DND updated to 2024-02-07. PVC due date: 2024-02-22. Resolution date: 2024-05-07. Case ongoing. ESCALATION Dispute ID: 12808978. Escalation for Claim Recategorization request received on 2024-2-7 via ZD: 83612254. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Goods/Services Not As Unauthorized Transaction as requested. DND updated to 2024-02-07. PVC due date: 2024-02-22. Resolution date: 2024-05-07. Case ongoing. ESCALATION Dispute ID: 12782811. Escalation for Claim Recategorization request received on 2024-2-8 via ZD: 83627900. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Transaction Was Cancelled to Goods and Services Not as Described as requested. Case ongoing. ESCALATION Dispute ID: 12786013-R1. Escalation for Claim Status/Update request received on 2024-2-8 via ZD: 83632692. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 12711251. Escalation for Claim Recategorization request received on 2024-2-8 via ZD: 83633942. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Transaction was Cancelled as requested. DND updated to 2024-02-08. PVC due date: 2024-02-23. Resolution date: 2024-05-08. Case ongoing. ESCALATION Dispute ID: 12823676. Escalation for Claim cancellation request received on 2024-2-8 via ZD: 83638954. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12797503. Escalation for Claim cancellation request received on 2024-2-8 via ZD: 83669693. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12797575. Escalation for Claim cancellation request received on 2024-2-8 via ZD: 83669693. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12797597. Escalation for Claim cancellation request received on 2024-2-8 via ZD: 83669693. Claim has been canceled on Inspector. Case Closed. ZD# 83669693 Member would like to cancel the dispute because the merchant already addressed her concern. ESCALATION Dispute ID: 12214274-R1. Escalation for Claim Status/Update request received on 2024-2-8 via ZD: 83660096. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 12815756. Escalation for Claim cancellation request received on 2024-2-9 via ZD: 83699453. Claim has been canceled on Inspector. PVC reversal on: 2024-02-16. Case Closed. ESCALATION Dispute ID: 12845737. Escalation for Claim cancellation request received on 2024-2-11 via ZD: 83793655. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12812818. Escalation for Claim cancellation request received on 2024-2-12 via ZD: 83599462. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12848578. Escalation for Claim cancellation request received on 2024-2-12 via ZD: 83810854. Upon checking, CH wants to cancel a specific transaction(s). Therefore, transaction ID: 95598339680 has been canceled on Inspector. Case Ongoing. ESCALATION Dispute ID: 12830197. Escalation for Claim Status/Update request received on 2024-2-9 via ZD: 83694043. As per review, MM wants to recategorize the claim. However, it was already resolve as Deny. Therefore, No further action required. Case Closed. ESCALATION Dispute ID: 10345935-R6. Escalation for Claim Recategorization request received on 2024-2-9 via ZD: 83731368. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Duplicate Charge to Unauthorized Transaction as requested. Case ongoing. ESCALATION Dispute ID: 12671821-R1. Escalation for Claim Status/Update request received on 2024-2-12 via ZD: 83809677. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. 83872712 83872729 83873097 83871767 83872412 83872368 83872369 83872368 83872369 83872366 83872084 83872086 ESCALATION Dispute ID: 12856324. Escalation for Claim cancellation request received on 2024-2-12 via ZD: 83865066. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12766744-R2. Escalation for Claim Status/Update request received on 2024-2-11 via ZD: 83797942. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 12853642. Escalation for Claim Recategorization request received on 2024-2-12 via ZD: 83844058. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Duplicate Charge to Unauthorized Transaction as requested. Case ongoing. ESCALATION Dispute ID: 12826661-R1. Escalation for Claim Status/Update request received on 2024-2-13 via ZD: 83912083. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 12493679-R1. Escalation for Claim Status/Update request received on 2024-2-14 via ZD: 83927706. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 12777280-R1. Escalation for Claim Status/Update request received on 2024-2-14 via ZD: 83967222. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 12870938. Escalation for Claim Recategorization request received on 2024-2-14 via ZD: 83973398. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Duplicate Charge to Paid for Goods / Services By Other Means as requested. Case ongoing. ESCALATION Dispute ID: 12842469. Escalation for Claim cancellation request received on 2024-2-14 via ZD: 83970417. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12873150. Escalation for Claim cancellation request received on 2024-2-15 via ZD: 83991239. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12867136. Escalation for Claim cancellation request received on 2024-2-15 via ZD: 83995470. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12757185-R8. Escalation for Claim Status/Update request received on 2024-2-14 via ZD: 83944067. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 12870884. Escalation for Claim Status/Update request received on 2024-2-14 via ZD: 83972572. As per review, MM wants to recategorize the claim. However, it was already resolve as Deny. Therefore, No further action required. Case Closed. ESCALATION Dispute ID: 12851232. Escalation for Claim Recategorization request received on 2024-2-15 via ZD: 84013195. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Transaction Was Cancelled to Credit Not Posted as requested. Case ongoing. ESCALATION Dispute ID: 12874256. Escalation for Manual Dispute FIling request received on 2024-2-15 via ZD: 84025560. As per review, MM wants to recategorize the claim. However, it was already resolve as Deny. Therefore, claim submitted to Admin for Ticket Re-Creation under new Dispute Reason: Paid for Good/Services By Other Means . DND: 2024-2-15. PVC due date: 2024-3-1. Resolution due date: 2024-5-15. Escalated ESCALATION Dispute ID: 5695971-R2. Escalation for Claim Status/Update request received on 2024-2-15 via ZD: 84029387. As per review, MM wants to recategorize the claim. However, it was already resolve as Split-Decision with the correct dispute type already on the claim. Therefore, No further action required. Case Closed. ESCALATION Dispute ID: 12864400-R1. Escalation for Claim Status/Update request received on 2024-2-15 via ZD: 84036956. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 12595751. Escalation for Claim Status/Update received on 2024-2-13 via ZD: 83904523. CH reached out about the status of his dispute. Upon checking, the claim was already resolved as Approved due to CB Won: Time Frame Expired. No further action required. Case Closed. ESCALATION Dispute ID: 12840446. Escalation for Claim cancellation request received on 2024-2-16 via ZD: 84056305. Member request to cancel the dispute. However, unable to cancel the claim due to chargeback was already sent with VROL# 5326501589. Manual letter sent via ZD: #84207841‬. Case Ongoing. ESCALATION Dispute ID: 12865150. Escalation for Claim cancellation request received on 2024-2-19 via ZD: 84109121. Member request to cancel the dispute. However, unable to cancel the claim due to chargeback was already sent with VROL# 5327938503 & 5327912871. Manual letter sent via ZD: #84208567‬. Case Ongoing. ESCALATION Dispute ID: 12897796. Escalation for Claim Status/Update request received on 2024-2-18 via ZD: 84188232. As per review, CH wants to cancel the claim. However, the claim was already resolved as Cancel. No further action required. Case Closed. ESCALATION Dispute ID: 12872229. Escalation for Claim Recategorization request received on 2024-2-16 via ZD: 84051314. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Credit Not Posted to Transaction was Cancelled as requested. Case ongoing. ESCALATION Dispute ID: 12872233. Escalation for Claim Recategorization request received on 2024-2-16 via ZD: 84051314. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Credit Not Posted to Transaction was Cancelled as requested. Case ongoing. ESCALATION Dispute ID: 12885723. Escalation for Claim Recategorization request received on 2024-2-16 via ZD: 84095911. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Goods or Services Not as Described as requested. Case ongoing. ESCALATION Dispute ID: 12888980-R1. Escalation for Claim Status/Update request received on 2024-2-17 via ZD: 84125822. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 12793330-R1. Escalation for Claim Recategorization request received on 2024-2-18 via ZD: 84171489. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Goods/Services Not As Described to Credit Not Posted as requested. PVC due updated to: 2024-03-01. Case ongoing. ESCALATION Dispute ID: 12876216. Escalation for Claim Status/Update request received on 2024-2-16 via ZD: 84084803. As per review, CH wants to cancel the claim. However, the claim was already resolved as Approved. No further action required. Case Closed. ESCALATION Dispute ID: 12916962. Escalation for Claim cancellation request received on 2024-2-21 via ZD: 84336906. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: N/A. Escalation for Manual Dispute Filing received on 2024-2-18 via ZD: 83877779. As per review, MM want to file a dispute under Unauthorized Transfer with Transaction ID: 228217898 228212280 228210296 228207960. Therefore, transaction(s) was submitted to admin for ticket creation. DND: 2024-2-18. PVC due date: 2024-3-4. Resolution due date: 2024-4-5. Escalated. ESCALATION Dispute ID: 12880934. Escalation for Claim Status/Update received on 2024-02-16 via ZD: 84080963. As per review, MM inquired regarding their over due credit that did not reflect on their account.. The claim was resolved as Split Decision (Approve/Deny) with Full Merchant Credit for the following transactions: 3, 6, 9, 17, 18, 19, 20, 21, 22, 23, 27. Therefore, no further action required. Case Closed. ESCALATION Dispute ID: 12523578. Escalation for Claim cancellation request received on 2024-2-20 via ZD: 84311339. Member request to cancel the dispute. However, unable to cancel the claim due to chargeback was already sent with VROL# 2408995234 which is incorrect, an Agent Error. Further checking shows that the correct VROL# is 2408996480 with a re-presentment already sent by Merchant. Manual letter sent via ZD: 84425580. Case Ongoing. ESCALATION Dispute ID: 12761373. Escalation for Claim Status/Update request received on 2024-2-21 via ZD: 84376649. As per review, MM wants to cancel the dispute. However, it was already resolved as Approve. VROL Case recalled successfully by previous agent. CB Lost. Case Closed. ESCALATION Dispute ID: 12699207-R1. Escalation for Claim cancellation request received on 2024-2-21 via ZD: 84407136. Member request to cancel the dispute. However, unable to cancel the claim due to chargeback was already sent with VROL# 5322025010. Manual letter sent via ZD: 84426737‬. Case Ongoing. ESCALATION Dispute ID: 12751452-R1. Escalation for Claim Recategorization request received on 2024-2-21 via ZD: 84300758. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Goods / Services not as Described as requested. Case ongoing. ESCALATION Dispute ID: 12826021. Escalation for Claim Recategorization request received on 2024-2-21 via ZD: 84244270. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Goods/Services Not As Described to Credit Not Posted as requested. DND updated to 2024-02-21. PVC due date: 2024-03-06. Resolution date: 2024-05-21. Case ongoing. ESCALATION Dispute ID: 12915482. Escalation for Claim Recategorization request received on 2024-2-21 via ZD: 84324775. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Incorrect Amount Charged to Goods/Services Not As Described as requested. Case ongoing. ESCALATION Dispute ID: 12924317. Escalation for Claim cancellation request received on 2024-2-22 via ZD: 84417814. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12854738. Escalation for Claim Recategorization request received on 2024-2-22 via ZD: 84430592. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Merchandise Was Returned to Credit Not Posted as requested. DND updated to 2024-02-22. PVC due date: 2024-03-07. Resolution date: 2024-05-22. Case ongoing. ESCALATION Dispute ID: 12924710-R1. Escalation for Claim Status/Update request received on 2024-2-22 via ZD: 84448224. As per review, MM wants to recategorize the claim. However, it was already resolve as Deny. Therefore, No further action required. Case Closed. ESCALATION Dispute ID: 12791751-R1. Escalation for Claim Status/Update request received on 2024-2-22 via ZD: 84459529. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 12130522-R3. Escalation for Claim Status/Update request received on 2024-2-22 via ZD: 84461341. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 12930862. Escalation for Claim Recategorization request received on 2024-2-22 via ZD: 84480586. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Transaction Was Cancelled to Credit not Posted as requested. Case ongoing. ESCALATION Dispute ID: 12326022-R1. Escalation for Claim Status/Update request received on 2024-2-23 via ZD: 84557765. As per review, MM wants to recategorize the claim. However, it was already resolve as Deny with the correct dispute type applied. Therefore, No further action required. Case Closed. ESCALATION Dispute ID: 12326022-R2. Escalation for Claim Status/Update request received on 2024-2-23 via ZD: 84557765. As per review, MM wants to recategorize the claim. However, it was already resolve as Deny with the correct dispute type applied. Therefore, No further action required. Case Closed. ESCALATION Dispute ID: 12449664-R1. Escalation for Claim Status/Update request received on 2024-2-24 via ZD: 84584361. As per review, MM wants to recategorize the claim. However, it was already resolve as Deny with the correct dispute type applied. Therefore, No further action required. Case Closed. ESCALATION Dispute ID: 12924956. Escalation for Claim Recategorization request received on 2024-2-25 via ZD: 84614734. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Duplicate Charge to Non-Receipt of Goods / Services as requested. Case ongoing. ESCALATION Dispute ID: 12608204-R1. Escalation for Claim Recategorization request received on 2024-2-25 via ZD: 84475419. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Credit Not Posted as requested. Case ongoing. ESCALATION Dispute ID: 12611546. Escalation for Claim Status/Update received on 2024-2-24 via ZD: 84589938. As per review, "mm ci because he hasnt yet receive his funds even though his dispute was approved". The claim was resolved as Approved. Moreover, the Final Credit was already reflected in CH's account. No further action required. Case Closed. ESCALATION Dispute ID: 12921122. Escalation for Claim Status/Update received on 2024-2-23 via ZD: 84517809. As per review, MM wanted to recover her money since her dispute was approved. The claim was resolved as Approved. Moreover, the Final Credit was already reflected in CH's account. No further action required. Case Closed. ESCALATION Dispute ID: 12584912-R7. Escalation for Claim Status/Update received on 2024-2-23 via ZD: 84541288. As per review, MM wanted to update of the MM final credit . The claim was resolved as Approved. Moreover, the Final Credit was already reflected in CH's account. No further action required. Case Closed. ESCALATION Dispute ID: 12937240. Escalation for Claim cancellation request received on 2024-2-27 via ZD: 84691973. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12941661. Escalation for Claim Recategorization request received on 2024-2-26 via ZD: 84705288. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to ATM Cash Not Received as requested. DND updated to 2024-02-26. PVC due date: 2024-03-11. Resolution date: 2024-04-11. Case ongoing. ESCALATION Dispute ID: 12955122. Escalation for Claim cancellation request received on 2024-2-27 via ZD: 84652289. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12943434. Escalation for Claim cancellation request received on 2024-2-27 via ZD: 84775594. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12936682. Escalation for Manual Dispute FIling request received on 2024-2-24 via ZD: 84585668. As per review, MM wants to recategorize the claim. However, it was already resolve as Deny. Therefore, claim submitted to Admin for Ticket Re-Creation under new Dispute Reason: Paid for Goods/Services by Other Means. DND: 2024-02-24. PVC due date: 2024-03-08. Resolution due date: 2024-05-24. Escalated ESCALATION Dispute ID: 12955986-R1. Escalation for Claim Recategorization request received on 2024-2-28 via ZD: 84819246. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Duplicate Charge as requested. Case ongoing. ESCALATION Dispute ID: 12541671. Escalation for Final Credit Not Issued received on 2024-2-25 via ZD: 84647114. As per review, MM wants to follow for the claim they disputed. The claim was resolved as Approved. However, the Final Credit did not reflect to CH's account. Therefore, issued a Final Credit (h) of $309.79 on 2024-2-28. Case Closed. ESCALATION Dispute ID: 12894245. Escalation for Claim Status/Update received on 2024-2-25 via ZD: 84620584. As per review, MM's Credit was not yet posted in his account. The claim was resolved as Approved. Moreover, the Final Credit was already reflected in CH's account. No further action required. Case Closed. ESCALATION Dispute ID: 12875441. Escalation for Claim cancellation request received on 2024-2-24 via ZD: 84588528. Member request to cancel the dispute. However, unable to cancel the claim due to chargeback was already sent with VROL# 2416133894. Manual letter sent via ZD: 84909446. Case Ongoing. ESCALATION Dispute ID: 12960686. Escalation for Claim Status/Update request received on 2024-2-26 via ZD: 84700537. As per review, CH wants to cancel the claim. However, the claim was already resolved as Approved. No further action required. Case Closed. ESCALATION Dispute ID: 12980731. Escalation for Claim cancellation request received on 2024-2-28 via ZD: 84858373. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12979553. Escalation for Claim cancellation request received on 2024-2-28 via ZD: 84847094. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12580769. Escalation for Final Letter Resend received on 2024-2-27 via ZD: 84744700. As per review, CH never received their final resolution letter. Hence, sent manual letter to the CH via ZD: 84981059 as requested. Case Closed. ESCALATION Dispute ID: 12693843. Escalation for Claim Status/Update received on 2024-2-25 via ZD: 84631164. As per review, CH inquired about their final credit. The claim was resolved as Approved through FULL Merchant Credit Moreover, it was already reflected in CH's account. No further action required. Case Closed. ESCALATION Dispute ID: 13011311. Escalation for Claim cancellation request received on 2024-03-02 via ZD: 85086941. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12913379-R1. Escalation for Claim Status/Update request received on 2024-3-1 via ZD: 84971950. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Credit Not Posted as requested. PVC due updated to: 2024-03-15. Case ongoing. ESCALATION Dispute ID: 13002507. Escalation for Claim Recategorization request received on 2024-3-1 via ZD: 85019251. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Transaction was Cancelled as requested. Case ongoing. ESCALATION Dispute ID: 12546914-R3. Escalation for Claim Recategorization request received on 2024-03-02 via ZD: 84960867. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from ATM Cash Not Received to Unauthorized Transaction as requested. Case ongoing. ESCALATION Dispute ID: 13013022. Escalation for Claim Status/Update request received on 2024-03-02 via ZD: 85086606. As per review, MM wants to recategorize the claim. However, it was already resolve as Approve. Therefore, No further action required. Case Closed. ESCALATION Dispute ID: 12943276. Escalation for Manual Dispute Filing received on 2024-3-1 via ZD: 84997935. As per review, MM want to re-open a Cancelled Dispute. Therefore, claim was submitted to admin for Rebuttals against Merchandise Was Returned. DND: 2024-03-01. Resolution due date: 2024-05-30. Escalated. ESCALATION Dispute ID: 13026353. Escalation for Claim Status/Update request received on 2024-3-4 via ZD: 85168719. As per review, CH wants to cancel the claim. However, the claim was already resolved as Cancel. No further action required. Case Closed. ESCALATION Dispute ID: 12993472. Escalation for Claim cancellation request received on 2024-3-4via ZD: 85183111. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12967257. Escalation for Claim Status/Update request received on 2024-3-5 via ZD: 85202458. As per review, CH wants to cancel the claim. However, the claim was already resolved as Cancel. No further action required. Case Closed ESCALATION Dispute ID: 12892585. Escalation for Manual Dispute Filing request received on 2024-2-27 via ZD: 84795714. Asper review, MM wants to recategorize the claim. However, it was already resolve as Deny. Therefore, claim submitted to Admin for Ticket Re-Creation under new Dispute Reason: Duplicate Charge. DND: 2024-02-27. PVC due date: 2024-03-12. Resolution due date: 2024-05-27. Escalated ESCALATION Dispute ID: 12993056. Escalation for Claim Recategorization request received on 2024-2-29 via ZD: 84953796. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Duplicate Charge to Unauthorized Transaction as requested. Case ongoing. ESCALATION Dispute ID: 12980342-R2. Escalation for Claim Status/Update request received on 2024-3-2 via ZD: 85065558. As per review, MM wants to recategorize the claim. However, it was already resolve as Deny with the correct dispute type already implemented. Therefore, No further action required. Case Closed. ESCALATION Dispute ID: 13016358. Escalation for Claim Status/Update request received on 2024-3-3 via ZD: 85104776. As per review, MM wants to recategorize the claim. However, it was already resolve as Cancel. Therefore, No further action required. Case Closed. ESCALATION Dispute ID: 13001751. Claim Recategorization request received on 2024-3-4 via ZD: 85143318. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Merchandise Was Returned to Credit not Posted as requested. DND updated to 2024-03-04. PVC due date: 2024-03-18. Resolution date: 2024-06-02. Case ongoing. ESCALATION Dispute ID: 12703792-R1. Escalation for Claim Recategorization request received on 2024-3-4 via ZD: 85155957. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Transaction was Cancelled as requested. Case ongoing. ESCALATION Dispute ID: 13027025. Claim Recategorization request received on 2024-3-4 via ZD: 85170453. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Paid for Goods / Services by Other Means as requested. PVC due date: 2024-03-18. Case ongoing. ESCALATION Dispute ID: 12978024-R1. Escalation for Claim Status/Update request received on 2024-3-4 via ZD: 85191011. As per review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 13023170. Escalation for Claim Recategorization request received on 2024-3-4 via ZD: 85144613. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Incorrect Amount Charged to Duplicate Charge as requested. Case ongoing. ESCALATION Dispute ID: 12958612. Escalation for Claim Status/Update received on 2024-3-3 via ZD: 85098998. As per review, mm wants to expedite the dispute. The claim is still under investigation with Pending Chargeback and some cancelled transactions. Case Ongoing. ESCALATION Dispute ID: 12990360. Escalation for Claim Status/Update received on 2024-3-1 via ZD: 84992245. CH wanted to check the dispute. Upon checking, the claim was already resolved as Deny. No further action required. Case Closed. ESCALATION Dispute ID: 12474492. Escalation for Final Letter Resend received on 2024-2-28 via ZD: 84864593. As per review, CH did not receive final resolution letter which states their claim was approved. Sent manual letter to the CH via ZD: 85223623‬ as requested. Case Closed. ESCALATION Dispute ID: 12973406. Escalation for Final Letter Resend received on 2024-2-28 via ZD: 84864593. As per review, CH did not receive final resolution letter which states their claim was approved. Sent manual letter to the CH via ZD: 85223802‬ as requested. Case Closed. ESCALATION Dispute ID: 13040518. Escalation for Claim cancellation request received on 2024-3-5 via ZD: 85255492. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12561306-R1. Escalation for Claim Recategorization request received on 2024-3-5 via ZD: 85209082. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Incorrect Amount Charged to Unauthorized Transaction as requested. Case ongoing. ESCALATION Dispute ID: 12181132-R2. Escalation for Claim Status/Update request received on 2024-3-5 via ZD: 85217682. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 12952565-R7. Escalation for Claim Status/Update request received on 2024-3-5 via ZD: 85226566. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 12994108. Escalation for Removing Transaction request received on 2024-3-3 via ZD: 85108656. As per review, MM wants to remove specific transactions from the existing claim. Therefore, transaction IDs: 98570461305, 98570461307, 98570946721. 98570946868, 98572171468 and 98608412665 has been removed on Inspector. Case Ongoing. ESCALATION Dispute ID: 13013517. Escalation for Removing Transaction request received on 2024-3-6 via ZD: 85300658. As per review, MM wants to remove specific transactions from the existing claim. Therefore, transaction IDs: 91857211352 and 91888229778 has been removed on Inspector. Case Ongoing. ESCALATION Dispute ID: 12744235-R1. Escalation for Claim Status/Update request received on 2024-3-6 via ZD: 85314152. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 12586225-R1. Escalation for Claim Status/Update request received on 2024-3-6 via ZD: 85314152. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 12862796-R1. Escalation for Claim Status/Update request received on 2024-3-6 via ZD: 85338114. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 13052398. Escalation for Claim Status/Update request received on 2024-3-7 via ZD: 85349374. As per review, CH wants to cancel the claim. However, the claim was already resolved as Approve. No further action required. Case Closed. ESCALATION Dispute ID: 13081567. Escalation for Claim cancellation request received on 2024-3-10 via ZD: 85545319. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12956999-R1. Escalation for Claim Status/Update request received on 2024-3-8 via ZD: 85445761. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 12956999-R2. Escalation for Claim Status/Update request received on 2024-3-8 via ZD: 85445761. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 12918851-R1. Escalation for Claim Status/Update request received on 2024-3-10 via ZD: 85521637. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 13022227-R1. Escalation for Claim Status/Update request received on 2024-3-10 via ZD: 85537053. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 12974510-R1. Escalation for Claim Recategorization request received on 2024-3-10 via ZD: 85550993. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Transaction Was Cancelled to Paid for Goods/Services by Other Means as requested. Case ongoing. ESCALATION Dispute ID: 13078251. Escalation for Claim cancellation request received on 2024-3-10 via ZD: 85528317. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 13079671. Escalation for Claim Recategorization request received on 2024-3-10 via ZD: 85535793. Upon further checking it was already resolve as Approve. Therefore, No further action required. Case Closed. ESCALATION Dispute ID: 11729875-R5. Escalation for Claim Recategorization request received on 2024-3-1 via ZD: 85039406. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to ATM Cash Not Received as requested. Case ongoing. ESCALATION Dispute ID: 12765007-R1. Escalation for Claim Recategorization request received on 2024-3-7 via ZD: 85356761. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Transaction Was Cancelled to Unauthorized Transaction as requested. Case ongoing. ESCALATION Dispute ID: 12583884-R1. Escalation for Claim Recategorization request received on 2024-3-7 via ZD: 85404645. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Goods/Services Not As Described to Incorrect Amount Charged as requested. Case ongoing. ESCALATION Dispute ID: 12971126-R1. Escalation for Claim Recategorization request received on 2024-3-11 via ZD: 85584085. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Credit Not Posted to Non-Receipt of Goods / Services as requested. Case ongoing. ESCALATION Dispute ID: 12958048-R1. Escalation for Claim Status/Update request received on 2024-3-11 via ZD: 85602176. As per review, MM wants to recategorize the claim. However, it was already resolve as Deny. Therefore, No further action required. Case Closed. ESCALATION Dispute ID: 13041979. Escalation for Claim Cancellation request received on 2024-3-5 via ZD: 85264581. Upon checking, the claim was already resolved as Approve. Therefore, no further action is required. Case Closed. ESCALATION Dispute ID: 13094441. Escalation for Claim Status/Update request received on 2024-3-12 via ZD: 85623999. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 13071546-R1. Escalation for Claim Recategorization request received on 2024-3-12 via ZD: 85643598. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from ATM Cash Not Received to Duplicate Charge as requested. Case ongoing. ESCALATION Dispute ID: 12920338-R1. Escalation for Claim Recategorization request received on 2024-3-12 via ZD: 85665823. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Credit Not Posted to Unauthorized Transaction as requested. Case ongoing. ESCALATION Dispute ID: 13016841-R1. Escalation for Claim Recategorization request received on 2024-3-13 via ZD: 85684438. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Duplicate Charge as requested. Case ongoing. ESCALATION Dispute ID: 12447308-R1. Escalation for Removing Transaction request received on 2024-3-11 via ZD: 85560453. As per review, MM wants to remove a specific transaction from existing claim. However, upon checking; the claim has already been resolved as Deny. No further action taken. Case Closed. ESCALATION Dispute ID: 13091678. Escalation for Claim Cancellation request received on 2024-3-11 via ZD: 85607688. As per review, CH wants to cancel the claim. However, the claim was already resolved as Approve. No further action required. Case Closed. ESCALATION Dispute ID: 13083685. Escalation for Claim Cancellation request received on 2024-3-11 via ZD: 85580832. As per review, CH wants to cancel the claim. However, the claim was already resolved as Approve. No further action required. Case Closed. ESCALATION Dispute ID: 13099289. Escalation for Claim cancellation request received on 2024-3-13 via ZD: 85730145. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 13051785. Claim Recategorization request received on 2024-3-10 via ZD: 85528089. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Credit Not Posted as requested. DND updated to 2024-03-10. PVC due date: 2024-03-22. Resolution date: 2024-06-08. Case ongoing. ESCALATION Dispute ID: 13091736. Escalation for Claim Recategorization request received on 2024-3-11 via ZD: 85607296. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Transaction was Cancelled as requested. Case ongoing. ESCALATION Dispute ID: 13100608. Escalation for Recategorization request received on 2024-3-12 via ZD: 85667682. Upon checking it was already resolve as Approve. Therefore, No further action required. Case Closed. ESCALATION Dispute ID: 12938316-R1. Escalation for Claim Status/Update request received on 2024-3-13 via ZD: 85693727. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 13109743. Escalation for Claim Recategorization request received on 2024-3-13 via ZD: 85731676. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Credit Not Posted as requested. PVC due updated to: 2024-03-27. Case ongoing. ESCALATION Dispute ID: 13039473. Claim Recategorization request received on 2024-3-14 via ZD: 85741767. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Goods/Services Not As Described to Transaction was Cancelled as requested. DND updated to 2024-03-14. PVC due date: 2024-03-28. Resolution date: 2024-06-12. Case ongoing. ESCALATION Dispute ID: 12969799-R1. Escalation for Final Letter Resend received on 2024-3-8 via ZD: 85443535. As per review, Did not receive mail about the confirmation of her claim. Sent manual letter to the CH via ZD: 85765129‬ as requested. Case Closed. ESCALATION Dispute ID: 12853347. Escalation for Manual Dispute Filing received on 2024-3-6 via ZD: 85290994. As per review, MM want to re-open a Closed Dispute. Therefore, claim was submitted to admin for Rebuttals against Non-Receipt of Goods or Services. DND: 2024-03-06. PVC due date: 2024-03-20. Resolution due date: 2024-06-04. Escalated. ESCALATION Dispute ID: 13045650. Escalation for Manual Dispute Filing received on 2024-3-6 via ZD: 85295237. As per review, MM want to re-open a Cancelled Dispute. Therefore, claim was submitted to admin for Rebuttals against Unauthorized Transaction. DND: 2024-3-6. PVC due date: 2024-03-20. Resolution due date: 2024-06-04. Escalated. ESCALATION Dispute ID: 13105190. Escalation for Claim Cancellation request received on 2024-3-13 via ZD: 85698805. As per review, the claim was already resolved as Approve. No further action required. Case Closed. ESCALATION Dispute ID: 13117506. Escalation for Claim cancellation request received on 2024-3-14 via ZD: 85792543. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 13086073-R1. Escalation for Claim cancellation request received on 2024-3-15 via ZD: 85811451. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 13015706-R1. Escalation for Claim Status/Update request received on 2024-3-14 via ZD: 85759708. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 12930808-R1. Escalation for Claim Status/Update request received on 2024-3-14 via ZD: 85770103. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 13083843. Claim Recategorization request received on 2024-3-14 via ZD: 85784950. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Goods/Services Not As Described to Incorrect Amount Charged as requested. DND updated to 2024-03-14. PVC due date: 2024-03-28. Resolution date:2024-06-12. Case ongoing. ESCALATION Dispute ID: 12878125-R1. Claim Recategorization request received on 2024-3-15 via ZD: 85809600. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Merchandise Was Returned to Credit as requested. PVC due date: 2024-03-29. Case ongoing. ESCALATION Dispute ID: 13157512. Escalation for Claim cancellation request received on 2024-3-20 via ZD: 86081320. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 13167759. Escalation for Claim cancellation request received on 2024-3-20 via ZD: 86131922. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 13109436-R1. Escalation for Claim Status/Update request received on 2024-3-14 via ZD: 85767906. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason and was closed as deny. No further action required. Case Closed. ESCALATION Dispute ID: 13124733. Escalation for Claim Recategorization request received on 2024-3-20 via ZD: 86097261. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Incorrect Amount Charged to Transaction was Cancelled as requested. Case ongoing. ESCALATION Dispute ID: 12573172-R2. Escalation for Claim Status/Update request received on 2024-3-20 via ZD: 86116172. As per review, MM wants to recategorize the claim. However, it was already resolve as Deny with the correct dispute type. Therefore, No further action required. Case Closed. ESCALATION Dispute ID: 13025626. Escalation for Claim Recategorization request received on 2021-3-21 via ZD: 86144265. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Merchandise Was Returned to Non-Receipt of Goods/Services as requested. Case ongoing. ESCALATION Dispute ID: 13011536-R1. Escalation for Claim Status/Update request received on 2024-3-20 via ZD: 86126125. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 12379479-R1. Escalation for Claim Recategorization request received on 2024-3-20 via ZD: 86095496. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Paid for Goods/Services by Other Means as requested. Case ongoing. ESCALATION Dispute ID: 13089449-R1. Escalation for Claim Status/Update request received on 2024-3-21 via ZD: 86158581. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 12725462-R2. Escalation for Claim Status/Update request received on 2024-3-21 via ZD: 86184471. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 13081266-R3. Escalation for Claim Status/Update request received on 2024-3-24 via ZD: 86324621. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 13140406-R1. Escalation for Claim Status/Update request received on 2024-3-25 via ZD: 86369607. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 13207161. Escalation for Claim cancellation request received on 2024-3-26 via ZD: 86413072. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 13202787. Escalation for Claim cancellation request received on 2024-3-25 via ZD: 86359765. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 13015041. Escalation for Adjustment Concern received on 2024-3-8 via ZD: 85434693. As per review, CH inquired about their reversed final credit. The claim was resolved as Approved, but previous analyst has taken the amount away from CH's account. Hence, issued the final credit (FD) to CH's account with the amount of $205.00 on 2024-3-27. Case Closed. ESCALATION Dispute ID: 9868097-R1. Escalation for Resolution Overdue received on 2024-3-26 via ZD: 86423185. As per review, mm is asking for the status of dispute that she filed. The claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 12774406. Escalation for Resolution Overdue received on 2024-3-18 via ZD: 85976479. As per review, MMCI to follow up with existing dispute. The claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 12768656. Escalation for Resolution Overdue received on 2024-3-18 via ZD: 85976479. As per review, MMCI to follow up with existing dispute. The claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 12768753. Escalation for Resolution Overdue received on 2024-3-18 via ZD: 85976479. As per review, MMCI to follow up with existing dispute. The claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 12768897. Escalation for Resolution Overdue received on 2024-3-18 via ZD: 85976479. As per review, MMCI to follow up with existing dispute. The claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 12768999. Escalation for Resolution Overdue received on 2024-3-18 via ZD: 85976479. As per review, MMCI to follow up with existing dispute. The claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 12306796. Escalation for Resolution Overdue received on 2024-3-25 via ZD: 86406142. As per review, CH wants follow up with existing dispute. The claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 12374686. Escalation for Resolution Overdue received on 2024-3-21 via ZD: 86185043. As per review, CH wants follow up with existing dispute. The claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 12374686. Escalation for Resolution Overdue received on 2024-3-21 via ZD: 85986240. As per review, CH wants follow up with existing dispute. The claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 13210692-R1. Escalation for Claim cancellation request received on 2024-3-27 via ZD: 86539117. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 13202014. Escalation for Claim Cancellation request received on 2024-3-26 via ZD: 86346718. As per review, CH wants to cancel the claim. However, the claim was already resolved as Approve. No further action required. Case Closed. ESCALATION Dispute ID: 13109506-R1. Escalation for Claim Status/Update request received on 2024-3-26 via ZD: 86441446. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 13223387. Escalation for Claim Status/Update request received on 2024-3-27 via ZD: 86505703. As per review, MM wants to cancel the dispute. However, it was already resolved as Cancel. No further action needed. Case Closed. ESCALATION Dispute ID: 12953387-R1. Escalation for Claim Status/Update request received on 2024-3-27 via ZD: 86511933. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 13041925-R1. Escalation for Claim Recategorization request received on 2024-3-27 via ZD: 86501640. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Merchandise Was Returned to Credit Not Posted as requested. PVC due updated to: 2024-04-10. Case ongoing. ESCALATION Dispute ID: 11115513-R8. Escalation for Resolution Overdue received on 2024-3-26 via ZD: 86416524. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 13227426. Escalation for Claim Status/Update request received on 2024-3-27 via ZD: 86535962. As per review, MM wants to recategorize the claim. However, it was already resolve as Deny with the correct dispute type already in place. Therefore, No further action required. Case Closed. ESCALATION Dispute ID: 13228187. Escalation for Claim cancellation request received on 2024-3-27 via ZD: 86542075. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12711508. Escalation for Resolution Overdue received on 2024-3-20 via ZD: 86112341. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 13223187. Escalation for Claim Status/Update request received on 2024-3-27 via ZD: 86502504. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 11910226-R7. Escalation for Resolution Overdue received on 2024-2-29 via ZD: 84915850. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 11275609-R1. Escalation for Resolution Overdue received on 2024-2-29 via ZD: 84926528. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 13192657-R1. Escalation for Claim Status/Update request received on 2024-3-27 via ZD: 86506370. As per review, MM wants to recategorize the claim. However, it was already resolve as Deny with the correct dispute type already in place. Therefore, No further action required. Case Closed. ESCALATION Dispute ID: 13088390-R2. Escalation for Claim Status/Update request received on 2024-3-28 via ZD: 86581799. Asper review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 13235404. Escalation for Claim Recategorization request received on 2024-3-28 via ZD: 2024-3-28. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Paid for Goods/Services By Other Means to Unauthorized Transaction as requested. Case ongoing. ESCALATION Dispute ID: 13227525-R1. Escalation for Claim Status/Update request received on 2024-3-27 via ZD: 86536078. As per review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 13121132. Escalation for Manual Dispute Filing request received on 2024-3-29 via ZD: 86639601. Asper review, MM wants to recategorize the claim. However, it was already resolve as Deny. Therefore, claim submitted to Admin for Ticket Re-Creation under new Dispute Reason: Non-Receipt of Goods or Services. DND: 2024-3-29. Resolution due date: 2024-06-27. Escalated ESCALATION Dispute ID: N/A. Escalation for Manual Dispute Filing received on 2024-3-13 via ZD: 85727176. As per review, MM want to file a dispute under Transaction was Cancelled with Transaction ID: 1495666955. Therefore, transaction(s) was submitted to admin for ticket creation. DND: 2024-03-13. PVC due date: 2024-03-27. Resolution due date: 2024-06-11. Escalated. ESCALATION Dispute ID: 12891036-R1. Escalation for Claim Status/Update request received on 2024-3-17 via ZD: 85918847. As per review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason and was closed as deny. No further action required. Case Closed. ESCALATION Dispute ID: 13062139-R1. Escalation for Claim Status/Update received on 2024-3-28 via ZD: 86568025. CH inquires about the status of the claim. Upon checking, the claim was already resolved as DENY. No further action required. Case Closed. ESCALATION Dispute ID: 13236026. Escalation for Removing Transaction request received on 2024-4-1 via ZD: 86778068. As per review, MM wants to remove a specific transaction from existing claim. Therefore, transaction ID: 0281146500 has been removed on Inspector. Case Ongoing. ESCALATION Dispute ID: 13233182-R2. Escalation for Claim cancellation request received on 2024-4-1 via ZD: 86779490. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 13244385. Escalation for Claim cancellation request received on 2024-4-1 via ZD: 86775808. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12967173-R1. Escalation for Claim Recategorization request received on 2024-4-1 via ZD: 86777106. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Incorrect Amount Charged to Non-Receipt of Goods/Services as requested. Case ongoing. ESCALATION Dispute ID: 13262505. Escalation for Claim Recategorization request received on 2024-4-1 via ZD: 86777028. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Goods/Services Not As Described to Non-Receipt of Goods/Services. Case ongoing. ESCALATION Dispute ID: 13262816. Escalation for Claim Recategorization request received on 2024-4-1 via ZD: 86779122. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Paid for Goods/Services By Other Means to Unauthorized Transaction. Case ongoing. ESCALATION Dispute ID: 13262868. Escalation for Claim Recategorization request received on 2024-4-1 via ZD: 86779504. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Paid for Goods/Services By Other Means to Unauthorized Transaction. Case ongoing. ESCALATION Dispute ID: 13164998. Escalation for Claim Status/Update received on 2024-4-1 via ZD: 86781360. As per review, MM was reaching out about their final claim amount. The claim was resolved as Approved via Full Merchant Credit. In addition, the Final Credit (MC) has already reflected in CH's account. No further action required. Case Closed. ESCALATION Dispute ID: 12166884. Escalation for Resolution Overdue received on 2024-4-1 via ZD: 86782240. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 12865451. Escalation for Resolution Overdue received on 2024-4-1 via ZD: 86780843. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 13231573. Escalation for Claim cancellation request received on 2024-3-28 via ZD: 86571922. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 13254575. Escalation for Claim cancellation request received on 2024-4-1 via ZD: 86791866. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 13270292. Escalation for Claim Recategorization request received on 2024-4-1 via ZD: 86826092. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Duplicate Charge as requested. Case ongoing. ESCALATION Dispute ID: 12817448-R1. Escalation for Claim Status/Update received on 2024-03-26 via ZD: 86420506. As per review, MM reached out regarding the status of their Final Credit. The claim was resolved as Approved. In addition, the Final Credit (ADdh) has already reflected in CH's account. No further action required. Case Closed. ESCALATION Dispute ID: 13133443. Escalation for Claim Status/Update received on 2024-3-29 via ZD: 86669448. CH reached out about expecting a PVC. The claim is still under investigation with Pending Chargeback. Case Ongoing. ESCALATION Dispute ID: 12836168. Escalation for Claim Status/Update received on 2024-3-24 via ZD: 86318676. As per review, CH was inquiring about the status of their PVC and why it got reversed. The claim was resolved as Approved via Full Merchant Credit. In addition, the Final Credit (MC) was already reflected in CH's account. No further action required. Case Closed. ESCALATION Dispute ID: N/A. Escalation for Manual Dispute Filing received on 2024-4-2 via ZD: 86838555. As per review, MM want to file a dispute under Unauthorized Transaction with Transaction ID: 1944644201. Therefore, transaction(s) was submitted to admin for ticket creation. DND: 2024-04-02. PVC due date: 2024-04-16. Resolution due date: 2024-07-01. Escalated. ESCALATION Dispute ID: 12947308. Escalation for Claim Status/Update received on 2024-4-1 via ZD: 86822376. As per review, CH was inquiring about the status of their Final Credit. The claim was resolved as Approved via Full Merchant Credit. In addition, the Final Credit (MC) was already reflected in CH's account. No further action required. Case Closed. ESCALATION Dispute ID: 13274412. Escalation for Claim cancellation request received on 2024-4-2 via ZD: 86862023. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 13274445. Claim Recategorization request received on 2024-4-2 via ZD: 86864851. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Credit Not Posted as requested. PVC due date: 2024-04-16. Case ongoing. ESCALATION Dispute ID: 13280648. Escalation for Claim cancellation request received on 2024-4-3 via ZD: 86900540. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 13022922-R1. Escalation for Final Credit Not Issued received on 2024-3-22 via ZD: 86211585. As per review, CH was inquiring about the status of the Final Amount. The claim was resolved as Approved. However, the Final Credit did not reflect on CH's account. No further action required. Case Closed. ESCALATION Dispute ID: 11814834-R1. Escalation for Resolution Overdue received on 2024-4-3 via ZD: 86902109. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 12958598. Escalation for Claim Status/Update received on 2024-4-2 via ZD: 86850001. As per review, CH was inquiring about the status of their Final Credit. The claim was resolved as Approved via Full Merchant Credit. In addition, the Merchant Credit was already reflected in CH's account. No further action required. Case Closed. ESCALATION Dispute ID: N/A. Escalation for Manual Dispute Filing received on 2024-3-28 via ZD: 86604493. As per review, MM want to file a dispute under Unauthorized Transaction with Transaction ID: 1642831614. Therefore, transaction(s) was submitted to admin for ticket creation. DND: 2024-3-29. PVC due date: 2024-04-12. Resolution due date: 2024-06-27. Escalated. ESCALATION Dispute ID: 13079317. Escalation for Final Credit Not Issued received on 2024-3-29 via ZD: 86632636. As per review, CH was inquiring about the status of their Final Credit. The claim was resolved as Approved via Full Merchant Credit. However, further review shows that there was no Merchant Credit that was applied on the account with the associated transaction nor merchant. No further action required. Case Closed. Track Later: ESCALATION Dispute ID: 13064134-R1. Escalation for PVC Not Issued/Overdue received on 2024-3-21 via ZD: 86198699. As per review, CH was inquiring about their PVC. However, the claim was already resolved as Deny without an issuance of PVC. No further action required. Case Closed. ESCALATION Dispute ID: 13064152. Escalation for Claim Status/Update on 2024-3-21 via ZD: 86198699. As per review, CH was inquiring about their PVC. However, the claim was already resolved as Deny with an issuance of PVC. No further action required. Case Closed. ESCALATION Dispute ID: 13064155. Escalation for Claim Status/Update on 2024-3-21 via ZD: 86198699. As per review, CH was inquiring about their PVC. However, the claim was already resolved as Deny with an issuance of PVC. No further action required. Case Closed. ESCALATION Dispute ID: 13064162. Escalation for PVC Not Issued/Overdue received on 2024-3-21 via ZD: 86198699. As per review, CH was inquiring about their PVC. However, the claim was already resolved as Deny without an issuance of PVC. No further action required. Case Closed. ESCALATION Dispute ID: 13064165. Escalation for Claim Status/Update on 2024-3-21 via ZD: 86198699. As per review, CH was inquiring about their PVC. However, the claim was already resolved as Deny with an issuance of PVC. No further action required. Case Closed. ESCALATION Dispute ID: 13064172. Escalation for Claim Status/Update on 2024-3-21 via ZD: 86198699. As per review, CH was inquiring about their PVC. However, the claim was already resolved as Deny with an issuance of PVC with a reversal date of 2024-4-08. No further action required. Case Closed. ESCALATION Dispute ID: 13064176. Escalation for PVC Not Issued/Overdue received on 2024-3-21 via ZD: 86198699. As per review, CH was inquiring about their PVC. However, the claim was already resolved as Deny without an issuance of PVC. No further action required. Case Closed. ESCALATION Dispute ID: 13064181-R1. Escalation for PVC Not Issued/Overdue received on 2024-3-21 via ZD: 86198699. As per review, CH was inquiring about their PVC. However, the claim is under investigation with no issuance of PVC due to the PVC date still not reaching the deadline date. No further action required. Case Ongoing. ESCALATION Dispute ID: 13064183-R1. Escalation for PVC Not Issued/Overdue received on 2024-3-21 via ZD: 86198699. As per review, CH was inquiring about their PVC. However, the claim is under investigation with no issuance of PVC due to the PVC date still not reaching the deadline date. No further action required. Case Ongoing. ESCALATION Dispute ID: 13064186. Escalation for Claim Status/Update on 2024-3-21 via ZD: 86198699. As per review, CH was inquiring about their PVC. However, the claim was already resolved as Deny with an issuance of PVC. No further action required. Case Closed. ESCALATION Dispute ID: 13064190. Escalation for Claim Status/Update on 2024-3-21 via ZD: 86198699. As per review, CH was inquiring about their PVC. However, the claim was already resolved as Deny with an issuance of PVC. No further action required. Case Closed. ESCALATION Dispute ID: 13064194-R1. Escalation for PVC Not Issued/Overdue received on 2024-3-21 via ZD: 86198699. As per review, CH was inquiring about their PVC. However, the claim is under investigation with no issuance of PVC due to the PVC date still not reaching the deadline date. No further action required. Case Ongoing. ESCALATION Dispute ID: 13286586. Escalation for Claim cancellation request received on 2024-4-3 via ZD: 86944927. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 13287632. Escalation for Claim Status/Update request received on 2024-4-3 via ZD: 86948314. As per review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 13287655. Escalation for Claim Recategorization request received on 2024-4-3 via ZD: 86948314. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Credit Not Posted to Non-Receipt of Goods or Services as requested. Case ongoing. ESCALATION Dispute ID: 12795453-R1. Escalation for Claim Status/Update received on 2024-4-3 via ZD: 86935442. As per review, mm's rebuttal was approved but he did not receive the money. The claim was resolved as Approved and the Final Credit was already reflected in CH's account. However, star reversed the credit due to star exception. No further action required. Case Closed. ESCALATION Dispute ID: 12713723. Escalation for Resolution Overdue received on 2024-4-4 via ZD: 86902109. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 12108239. Escalation for Resolution Overdue received on 2024-4-3 via ZD: 86943590. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: N/A. Escalation for Manual Dispute Filing received on 2024-3-31 via ZD: 86749373. As per review, MM want to file a dispute under ATM Cash Non-Dispense with Transaction ID: 118777452. Therefore, transaction(s) was submitted to admin for ticket creation. DND: 2024-3-29. PVC due date: 2024-04-12. Resolution due date: 2024-05-13. Escalated. ESCALATION Dispute ID: 13205544. Escalation for Claim Status/ Update received on 2024-3-27 via ZD: 86539020. As per review, CH was reaching out about their PVC status and why they only received it for some transactions. Upon checking, PVC was Issued and it was reflected to CH's account the other transactions did not qualify due to them being a past time frame transactions. No further action required. Case Ongoing. ESCALATION Dispute ID: 13261484. Escalation for Claim Status/Update received on 2024-4-2 via ZD: 86875491. As per review, MM was inquiring about the pending dispute that they filed. However, the transaction(s) was/were already been filed and created by other agent. No further action required. Case Ongoing. ESCALATION Dispute ID: 13139236-R1. Escalation for Claim Recategorization request received on 2024-4-4 via ZD: 86979815. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Goods/Services Not As Described to Non-Receipt of Goods/Services as requested. Case ongoing. ESCALATION Dispute ID: 13191417. Escalation for Manual DIspute Filing request received on 2024-4-4 via ZD: 87006387. Asper review, MM wants to recategorize the claim. However, it was already resolve as Deny. Therefore, claim submitted to Admin for Ticket Re-Creation under new Dispute Reason: Duplicate Charge. DND: 2024-4-4. PVC due date: 2024-04-18. Resolution due date: 2024-07-03. Escalated ESCALATION Dispute ID: 13243906-R1. Escalation for Claim Recategorization request received on 2024-4-5 via ZD: 87029877. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Goods/Services Not As Described to Credit Not Posted as requested. PVC due updated to: 2024-04-19. Case ongoing. ESCALATION Dispute ID: 13107365-R1. Escalation for Claim Status/Update received on 2024-3-19 via ZD: 86029533. As per review, CH was inquiring about the status of their Final Amount. The claim was resolved as Approved. In addition, the Final Credit has already reflected in CH's account which was also reversed a few days later. No further action required. Case Closed. ESCALATION Dispute ID: 13107365-R1. Escalation for Claim Status/Update received on 2024-4-4 via ZD: 86985166. As per review, CH was inquiring about the status of their Final Amount. The claim was resolved as Approved. In addition, the Final Credit has already reflected in CH's account. No further action required. Case Closed. ESCALATION Dispute ID: N/A. Escalation for Manual Dispute Filing received on 2024-3-24 via ZD: 86341190. As per review, MM want to re-open a Voided Claim ID: 13003383 with Transaction(s): 98614836282. Therefore, transaction(s) was submitted to admin for Ticket Creation under Unauthorized Transaction. DND: 2024-3-24. PVC due date: 2024-04-05. Resolution due date: 2024-06-22. Escalated. ESCALATION Dispute ID: 11605934-R1. Escalation for Resolution Overdue received on 2024-4-4 via ZD: 86966183. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 11356031-R2. Escalation for Resolution Overdue received on 2024-4-3 via ZD: 86910752. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 12305718-R1. Escalation for Resolution Overdue received on 2024-4-4 via ZD: 87021293. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 12260852-R1. Escalation for Claim Status/Update received on 04-03-2024 via ZD: 86896535. As per review, CH was complaining about the status of their Final Credit that never reflected. The claim was resolved as Approved. In addition, the Final Credit was already reflected on CH's account. No further action required. Case Closed. ESCALATION Dispute ID: N/A. Escalation for Manual Dispute Filing received on 2024-4-6 via ZD: 87110282. As per review, MM want to file a dispute under Non-Receipt of Goods/Services with Transaction ID: 653966420. Therefore, transaction(s) was submitted to admin for ticket creation. DND: 2024-4-6 . Resolution due date: 2024-7-5. Escalated. ESCALATION Dispute ID: 12338696-R1. Escalation for Claim Recategorization request received on 2024-4-8 via ZD: 87179510. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Incorrect Amount Charged to Non-Receipt of Goods/Services as requested. Case ongoing. ESCALATION Dispute ID: 13306345. Escalation for Claim Recategorization request received on 2024-4-8 via ZD: 87185110. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Good/Services not as Described as requested. Case ongoing. ESCALATION Dispute ID: 13277424. Escalation for Manual Dispute Filing received on 2024-4-8 via ZD: 87184026. As per review, MM want to re-open a Cancelled Dispute. Therefore, claim was submitted to admin for Rebuttals against Unauthorized Transfer. DND: 2024-4-8. PVC due date: 2024-04-22. Resolution due date: 2024-07-07. Escalated. ESCALATION Dispute ID: 13325407. Escalation for Claim cancellation request received on 2024-4-8 via ZD: 87195497. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12216021. Escalation for Resolution Overdue received on 2024-4-8 via ZD: 87196818. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 12880961 . Escalation for Resolution Overdue received on 2024-4-8 via ZD: 87169236. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 13297991. Escalation for Claim Cancellation request received on 2024-4-5 via ZD: 87023560. As per review, CH wants to cancel the claim. However, the claim was already resolved as Approve. No further action required. Case Closed. ESCALATION Dispute ID: 12545177. Escalation for Manual Dispute Filing received on 2024-1-15 via ZD: 82186297. As per review, MM want to re-open a Closed Dispute. Therefore, claim was submitted to admin for Rebuttals against Duplicate Charge. DND: 2024-1-15. Resolution due date: 2024-04-14. Escalated. ESCALATION Dispute ID: 12527423. Escalation for Manual Dispute Filing received on 2024-1-24 via ZD: 82461777. As per review, MM want to re-open a Closed Dispute. Therefore, claim was submitted to admin for Rebuttals against Incorrect Amount Charged. DND: 2024-1-24. Resolution due date: 2024-04-23. Escalated. ESCALATION Dispute ID: 12549261. Escalation for Manual Dispute Filing received on 2024-1-19 via ZD: 82464797. As per review, MM wants to reopen a Closed Dispute. However, the said claim was already finalized as Approved which is Non-Rebuttable. No further action required. Case Closed. ESCALATION Dispute ID: 12634172-R4. Escalation for Manual Dispute Filing received on 2024-1-20 via ZD: 82490138. As per review, MM wants to reopen a Closed Dispute. However, the said claim was already finalized as Approved which is Non-Rebuttable. No further action required. Case Closed. ESCALATION Dispute ID: 12414511-R1. Escalation for Manual Dispute Filing received on 2024-1-24 via ZD: 82723399. As per review, MM wants to reopen a Closed Dispute. However, the said claim was already finalized as Approved which is Non-Rebuttable. No further action required. Case Closed. ESCALATION Dispute ID: 12527423. Escalation for Manual Dispute Filing received on 2024-1-24 via ZD: 82461777. As per review, MM want to re-open a Cancelled Dispute. Therefore, claim was submitted to admin for Rebuttals against Transaction Was Cancelled. DND: 2024-2-12. Resolution due date: 2024-05-12. Escalated. ESCALATION Dispute ID: 12552667. Escalation for Manual Dispute Filing received on 2024-1-22 via ZD: 82580351. As per review, MM want to re-open a Closed Dispute. Therefore, claim was submitted to admin for Rebuttals against Transaction Was Cancelled. DND: 2024-1-22. PVC Due Date: 2024-02-05. Resolution due date: 2024-04-21. Escalated. ESCALATION Dispute ID: 12757112. Escalation for Manual Dispute Filing received on 2024-2-2 via ZD: 83285858. As per review, MM wants to reopen a Closed Dispute. However, the said claim was already finalized as Approved which is Non-Rebuttable. No further action required. Case Closed. ESCALATION Dispute ID: 12788952. Escalation for Manual Dispute Filing received on 2024-3-19 via ZD: 86011501. As per review, MM want to re-open a Closed Dispute. Therefore, claim was submitted to admin for Rebuttals against Unauthorized Transaction. DND: 2024-3-19. PVC due Date: 2024-04-02. Resolution due date: 2024-06-17. Escalated. ESCALATION Dispute ID: 13213270-R1. Escalation for Manual Dispute Filing received on 2024-4-4 via ZD: 86011501. As per review, MM want to re-open a Closed Dispute. Therefore, claim was submitted to admin for Rebuttals against Incorrect Amount Charged. DND: 2024-4-4. PVC due Date: 2024-04-18. Resolution due date: 2024-07-03. Escalated. ESCALATION Dispute ID: 13044818. Escalation for Claim cancellation request received on 2024-3-11 via ZD: 85598835. Member request to cancel the dispute. However, unable to cancel the claim due to chargeback was already sent with VROL# 2424311225 . Manual letter sent via ZD: 87293125‬. Case Ongoing. ESCALATION Dispute ID: 13311531. Escalation for Claim Cancellation request received on 2024-4-6 via ZD: 87117515. As per review, CH wants to cancel the claim. However, the claim was already resolved as Approve. No further action required. Case Closed. ESCALATION Dispute ID: 13277753-R1. Escalation for Claim cancellation request received on 2024-4-9 via ZD: 87240040. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 13334463. Escalation for Claim cancellation request received on 2024-4-9 via ZD: 87253685. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 13337363. Escalation for Claim cancellation request received on 2024-4-9 via ZD: 87271254. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 13292167-R2. Escalation for Claim Status/Update request received on 2024-4-9 via ZD: 87229137. As per review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 13336177. Escalation for Claim Recategorization request received on 2024-4-9 via ZD: 87263875. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Paid for Good/Services by Other Means as requested. Case ongoing. ESCALATION Dispute ID: 13338387. Claim Recategorization request received on 2024-4-10 via ZD: 87278109. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Transaction was Cancelled as requested. PVC due date: 2024-04-24. Case Ongoing. ESCALATION Dispute ID: 13066148. Escalation for Claim Status/Update received on 2024-4-9 via ZD: 87248219. MM reached about the current status of the Dispute. The claim is still under investigation with Pending Chargeback. Case Ongoing. ESCALATION Dispute ID: 12817579. Escalation for Resolution Overdue received on 2024-4-9 via ZD: 87267614. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 12579876-R1. Escalation for Resolution Overdue received on 2024-4-9 via ZD: 87237033. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 12875197. Escalation for Resolution Overdue received on 2024-4-9 via ZD: 87246567. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 12949762-R5. Escalation for Claim cancellation request received on 2024-4-10 via ZD: 87314780. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12576522. Escalation for Resolution Overdue received on 2024-4-10 via ZD: 87313090. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 12559693. Escalation for Resolution Overdue received on 2024-4-10 via ZD: 87313090. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 12576513. Escalation for Resolution Overdue received on 2024-4-10 via ZD: 87313090. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 12922377-R1. Escalation for Manual Dispute Filing received on 2024-4-4 via ZD: 87012386. As per review, MM want to re-open a Closed Dispute. Therefore, claim was submitted to admin for Rebuttals against Non-Receipt of Goods/Services. DND: 2024-4-4. Resolution due date: 2024-07-03. Escalated. ESCALATION Dispute ID: 13109132-R1. Escalation for Manual Dispute Filing received on 2024-4-5 via ZD: 87012386. As per review, MM want to re-open a Closed Dispute. Therefore, claim was submitted to admin for Rebuttals against Unauthorized Transaction. DND: 2024-4-5. PVC Due Date: 2024-04-19. Resolution due date: 2024-07-03. Escalated. ESCALATION Dispute ID: 11817425-R1. Escalation for Claim cancellation request received on 2024-4-9 via ZD: 87237382. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 13339779. Escalation for Claim Status/Update request received on 2024-4-11 via ZD: 87334846. As per review, CH wants to cancel the claim. However, the claim was already resolved as Cancel. No further action required. Case Closed. ESCALATION Dispute ID: 12344425-R7. Escalation for Claim Status/Update request received on 2024-4-10 via ZD: 87282601. As per review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 13339708. Escalation for Claim Status/Update request received on 2024-4-10 via ZD: 87288421. As per review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 13249924-R1. Escalation for Claim Recategorization request received on 2024-4-10 via ZD: 87314555. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Paid for Goods/Services By Other Means to Incorrect Amount Charged as requested. Case ongoing. ESCALATION Dispute ID: 13089760. Claim Recategorization request received on 2024-4-10 via ZD: 87322418. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Credit Not Posted as requested. DND updated to 2024-04-10. PVC due date: 2024-04-24. Resolution date: 2024-07-09. Case ongoing. ESCALATION Dispute ID: 13343953. Escalation for Claim Recategorization request received on 2024-4-10 via ZD: 87325840. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Duplicate Charge as requested. Case ongoing. ESCALATION Dispute ID: 12384267. Escalation for Resolution Overdue received on 2024-4-9 via ZD: 87243380. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 11980232-R1. Escalation for Resolution Overdue received on 2024-4-11 via ZD: 87339103. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 13347313. Escalation for Claim Status/Update request received on 2024-4-11 via ZD: 87349354. As per review, CH wants to cancel the claim. However, the claim was already resolved as Cancel. No further action required. Case Closed. ESCALATION Dispute ID: 13276697-R1. Escalation for Claim Recategorization request received on 2024-4-10 via ZD: 87332701. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Transaction Was Cancelled to Goods/Services not as Described as requested. Case ongoing. ESCALATION Dispute ID: 13278200-R1. Escalation for Claim Recategorization request received on 2024-4-11 via ZD: 87355691. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Credit Not Posted as requested. PVC due updated to: 2024-04-25. Case ongoing. ESCALATION Dispute ID: 13134394-R1. Escalation for Claim Recategorization request received on 2024-4-11 via ZD: 87359752. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Transaction Was Cancelled to Credit Not Posted as requested. Case ongoing. ESCALATION Dispute ID: 13228013. Claim Recategorization request received on 2024-4-11 via ZD: 87387382. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Credit Not Posted as requested. DND updated to 2024-04-11. PVC due date: 2024-04-25 . Resolution date: 2024-07-10. Case ongoing. ESCALATION Dispute ID: 13352678. Escalation for Claim Recategorization request received on 2024-4-11 via ZD: 87389745. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Duplicate Charge to Unauthorized Transaction as requested. Case ongoing. ESCALATION Dispute ID: 13353387. Escalation for Claim Recategorization request received on 2024-4-11 via ZD: 87394346. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Duplicate Charge as requested. Case ongoing. ESCALATION Dispute ID: 13322133-R1. Escalation for Claim Status/Update received on 2024-4-12 via ZD: 87405076. As per review, MM want to re-open a Closed Dispute. However, the said claim was already Re-Opened. No further action required. Case Ongoing. ESCALATION Dispute ID: 11890575-R1. Escalation for Resolution Overdue received on 2024-4-12 via ZD: 87402907. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 13248666-R2. Escalation for Claim Status/Update received on 2024-4-10 via ZD: 87303300. CH wants follow up with existing dispute. Upon checking, the claim was already resolved as Deny. No further action required. Case Closed. ESCALATION Dispute ID: 13218503. Escalation for Claim cancellation request received on 2024-4-8 via ZD: 87009851. Member request to cancel the dispute. However, unable to cancel the claim due to chargeback was already sent with VROL#: 5333888455 5333903155 5333903157 5333903158 5333903265 5333903269 5333903275 5333903279 5333903304 5333903315. Manual letter sent via ZD: 87546125. Case Ongoing. ESCALATION Dispute ID: 13116075-R1. Escalation for Claim Status/Update received on 2024-4-13 via ZD: 87462709. CH was inquiring about the status of their dispute and why no credit was given Upon checking, the claim was already resolved as Deny. No further action required. Case Closed. ESCALATION Dispute ID: 13292752-R1. Escalation for Claim Recategorization request received on 2024-4-13 via ZD: 87478139. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from ATM Cash Not Received to Credit Not Posted as requested. Case ongoing. ESCALATION Dispute ID: 13244542. Escalation for Claim Status/Update received on 2024-4-14via ZD: 87495863. As per review, MM want to re-open a Closed Dispute. However, the said claim was already Re-Opened. No further action required. Case Ongoing. ESCALATION Dispute ID: 13195369-R1. Escalation for Claim Recategorization request received on 2024-4-15 via ZD: 13195369-R1. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Incorrect Amount Charged as requested. Case ongoing. ESCALATION Dispute ID: 13314890. Escalation for Claim cancellation request received on 2024-4-15 via ZD: 87547053. Member request to cancel the dispute. However, unable to cancel the claim due to chargeback was already sent with STAR# 24041100005056. Manual letter sent via ZD: 87568164‬. Case Ongoing. ESCALATION Dispute ID: 13334682-R1. Escalation for Claim Recategorization request received on 2024-4-15 via ZD: 87541979. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to ATM Cash Not Received as requested. Case ongoing. ESCALATION Dispute ID: 13378626. Escalation for Claim Recategorization request received on 2024-4-15 via ZD: 87556516. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Credit Not Posted to Non-Receipt of Goods/Services as requested. Case ongoing. ESCALATION Dispute ID: 11285264-R1. Escalation for Resolution Overdue received on 2024-4-15 via ZD: 87539539. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 13107365-R1. Escalation for Claim Status/Update received on 2024-4-14 via ZD: 87515828. As per review, CH was inquiring about the status of their Final Amount. The claim was resolved as Approved. In addition, the Final Credit has already reflected in CH's account which was also reversed a few days later. No further action required. Case Closed. ESCALATION Dispute ID: N/A. Escalation for Manual Dispute Filing received on 2024-4-16 via ZD: 87595990. As per review, MM want to file a dispute under Unauthorized Transaction with Transaction ID: 5760917925. Therefore, transaction(s) was submitted to admin for ticket creation. DND: 2024-4-16. PVC due date: 2024-04-30. Resolution due date: 2024-07-15. Escalated. ESCALATION Dispute ID: 12996004. Escalation for Final Credit Not Issued received on 2024-4-16 via ZD: 87594373. As per review, MM was inquiring the status of their Final Credit. The claim was resolved as Approved (3 txns were approved via Full Merchant Credit and the other via CB WON). In addition, the Final Credit was already reflected on CH's account. No further action required. Case Closed. ESCALATION Dispute ID: 13294683-R1. Escalation for Claim Recategorization request received on 2024-4-16 via ZD: 87597565. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Incorrect Amount Charged as requested. PVC due updated to: 2024-04-29. Case ongoing. ESCALATION Dispute ID: 13344912. Escalation for Removing Transaction request received on 2024-4-15 via ZD: 87546355. As per review, MM wants to remove a specific transaction from existing claim. However, unable to remove txn ID: 91696364434 due to it having a chargeback initiation with VROL#: 2432618583. Therefore, sent a Manual letter to CH with ZD#: 87609420‬. Case Ongoing. ESCALATION Dispute ID: 13386466. Escalation for Claim cancellation request received on 2024-4-16 via ZD: 87607365. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 13385990. Claim Recategorization request received on 2024-4-16 via ZD: 87604060. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Goods/Services Not As Described to Unauthorized Transaction as requested. PVC due date: 2024-04-30. Case ongoing. ESCALATION Dispute ID: 13375031. Escalation for Claim Recategorization request received on 2024-4-16 via ZD: 87605078. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Credit Not Posted to Non-Receipt of Goods/Services as requested. Case ongoing. ESCALATION Dispute ID: 12741134. Escalation for Resolution Overdue received on 2024-4-16 via ZD: 87605213. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 13290861-R1. Escalation for Claim cancellation request received on 2024-4-17 via ZD: 87651984. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 13344505. Escalation for Removing Transaction request received on 2024-4-10 via ZD: 87328786. As per review, MM wants to remove a specific transaction from existing claim. However upon further checking; transaction ID: 4355182278 was already approved. Therefore, no further action taken. Case Ongoing. ESCALATION Dispute ID: 13332384. Escalation for Claim Status/Update received on 2024-4-17 via ZD: 87653581. As per review, MM want to re-open a Closed Dispute. However, the said claim was already Re-Opened. No further action required. Case Ongoing. ESCALATION Dispute ID: 13278579-R1. Escalation for Claim Recategorization request received on 2024-4-17 via ZD: 87655945. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Goods/Services Not As Described to Non-Receipt of Goods/Services as requested. Case ongoing. ESCALATION Dispute ID: 12708869-R10. Escalation for Claim Recategorization request received on 2024-4-17 via ZD: 87666932. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Unauthorized Transaction as requested. Case ongoing. ESCALATION Dispute ID: 13365431-R1. Escalation for Claim Recategorization request received on 2024-4-17 via ZD: 87678636. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Non-Receipt of Goods or Services as requested. Case ongoing. ESCALATION Dispute ID: 13393981. Escalation for Removing Transaction request received on 2024-4-17 via ZD: 87657839. As per review, MM wants to remove a specific transaction from existing claim. However upon further review, transaction IDs: 91725507367 & 91725507369 has been cancelled. No further action taken. Case Ongoing. ESCALATION Dispute ID: 13285546. Escalation for Claim cancellation request received on 2024-4-17 via ZD: 87676970. Member request to cancel the dispute. However, unable to cancel the claim due to chargeback was already sent with VROL# 5339197367. Manual letter sent via ZD: 87686127. Case Ongoing. ESCALATION Dispute ID: 12104986-R1. Escalation for Resolution Overdue received on 2024-4-17 via ZD: 87656227. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: XXX. Escalation for Claim Status/Update received on 2024 via ZD: 87655136. As per review, . The claim was resolved as Approved/Split Decision. However, the Final Credit was already reflected in CH's account. No further action required. Case Closed. ESCALATION Dispute ID: 13375397. Escalation for Claim Cancellation request received on 2024-4-16 via ZD: 87625802. As per review, CH wants to cancel the claim. However, the claim was already resolved as Approve. No further action required. Case Closed. ESCALATION Dispute ID: 13390714. Escalation for Claim cancellation request received on 2024-4-17 via ZD: 87685905. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 13395891. Escalation for Removing Transaction request received on 2024-4-18 via ZD: 87708312. As per review, MM wants to remove a specific transaction from existing claim. Therefor, transaction ID: 93867116137 has been removed on Inspector. Case Ongoing. ESCALATION Dispute ID: 12192667-R1. Escalation for Claim Recategorization request received on 2024-4-17 via ZD: 87691091. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Goods/Services not as Described as requested. Case ongoing. ESCALATION Dispute ID: 13329493-R1. Escalation for Claim Recategorization request received on 2024-4-18 via ZD: 87715077. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Paid for Goods/Services By Other Means to Transaction was Cancelled as requested. Case ongoing. ESCALATION Dispute ID: 13064844. Escalation for Claim Status/Update received on 2024-4-17 via ZD: 87672877. As per review, CH was reaching out about their final credit status. The claim was resolved as Approved via Full Merchant Credit. In addition, the Merchant Credit was already reflected in CH's account. No further action required. Case Closed. ESCALATION Dispute ID: 12769720. Escalation for Resolution Overdue received on 2024-4-17 via ZD: 87695056. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 13313623. Escalation for Claim cancellation request received on 2024-4-17 via ZD: 87674745. Member request to cancel the dispute. However, unable to cancel the claim due to chargeback was already sent with VROL# 2432417900. Manual letter sent via ZD: 87730874‬. Case Ongoing. ESCALATION Dispute ID: 13382027-R1. Escalation for Claim Recategorization request received on 2024-4-18 via ZD: 87717763. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Incorrect Amount Charged to Paid for Goods/Services By Other Means as requested. Case ongoing. ESCALATION Dispute ID: 13156698. Escalation for Claim cancellation request received on 2024-4-18 via ZD: 87731563. Member request to cancel the dispute. However, unable to cancel the claim due to chargeback was already sent with VROL# 5331295739 . Manual letter sent via ZD: 87745371. Case Ongoing. ESCALATION Dispute ID: 13007708. Escalation for Claim Status/Update received on 2024-04-18 via ZD: 87740493. As per review, CH was inquiring about her Final Credit. The claim was resolved as Approved via full merchant credit. Moreover, the Merchant Credit has already reflected on CH's account. No further action required. Case Closed. ESCALATION Dispute ID: 13363320. Escalation for Claim cancellation request received on 2024-4-17 via ZD: 87666447. Member request to cancel the dispute. However, unable to cancel the claim due to chargeback was already sent with VROL# 2433707642. Manual letter sent via ZD: 87782151. Case Ongoing. ESCALATION Dispute ID: 13334649. Escalation for Claim cancellation request received on 2024-4-18 via ZD: 87745859. Member request to cancel the dispute. However, unable to cancel the claim due to chargeback was already sent with VROL# 2433816173 & 2433816174. Manual letter sent via ZD: 87782562. Case Ongoing. ESCALATION Dispute ID: 13304923. Escalation for Claim cancellation request received on 2024-4-18 via ZD: 87766314. Member request to cancel the dispute. However, unable to cancel the claim due to chargeback was already sent with VROL# 5340541658 . Manual letter sent via ZD: 87782983. Case Ongoing. ESCALATION Dispute ID: 13403881. Escalation for Removing Transaction request received on 2024-4-18 via ZD: 87738929. As per review, MM wants to remove a specific transaction from existing claim. Therefor, transaction ID: 93679915183 has been removed on Inspector. Case Ongoing. ESCALATION Dispute ID: 13405857. Claim Recategorization request received on 2024-4-18 via ZD: 87756292. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Credit Not Posted as requested. PVC due date: 2024-05-02. Case ongoing. ESCALATION Dispute ID: 13407331. Escalation for Claim Recategorization request received on 2024-4-18 via ZD: 87763770. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Duplicate Charge as requested. Case ongoing. ESCALATION Dispute ID: 12910396-R5. Escalation for Claim Status/Update request received on 2024-4-19 via ZD: 87774735. As per review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason and the claim was closed as Deny soon after. No further action required. Case Ongoing. ESCALATION Dispute ID: 13397851. Escalation for Adding Transaction request received on 2024-4-17 via ZD: 87687138. As per review, MM wants to add a specific transaction(s) to existing claim. Therefor, transaction ID: 1722592012 has been submitted to admin for adding transaction. Escalated. ESCALATION Dispute ID: 12769720. Escalation for Resolution Overdue received on 2024-4-18 via ZD: 87756076. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 12574318. Escalation for Resolution Overdue received on 2024-4-19 via ZD: 87768470. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 13351417-R1. Escalation for Claim Status/Update request received on 2024-4-19 via ZD: 87779267. As per review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 12177954-R3. Escalation for Claim Recategorization request received on 2024-4-19 via ZD: 87796170. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Goods/Services Not as Described as requested. Case ongoing. ESCALATION Dispute ID: 13428013. Escalation for Claim Recategorization request received on 2024-4-22 via ZD: 87906062. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Transaction Was Cancelled to Good/Services Not as Described as requested. Case ongoing. ESCALATION Dispute ID: 13094754-R1. Escalation for Claim cancellation request received on 2024-4-22 via ZD: 87909327. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: N/A. Escalation for Manual Dispute Filing received on 2024-4-22 via ZD: 87908523. As per review, MM want to file a dispute under Unauthorized Transaction with Transaction ID: 657986603. Therefore, transaction(s) was submitted to admin for ticket creation. DND: 2024-4-22 . PVC due date: 2024-5-6. Resolution due date: 2024-7-21. Escalated. ESCALATION Dispute ID: 12771018. Escalation for Resolution Overdue received on 2024-4-22 via ZD: 87911115. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 13380732. Escalation for Final Credit Not Issued received on 2024-04-22 via ZD: 87908799. As per review, "mm was asking why the dispute claim that already approved still not credited to his account." The claim was resolved as Approved due to full merchant credit as per the analyst. However, no merchant credit found/reflected on CH's account. No further action required. Case Closed. ESCALATION Dispute ID: 13293325. Escalation for Claim Status/Update received on 2024-4-22 via ZD: 87921417. As per review, CH was reaching out regarding the status of their final credit. The claim was resolved as Approved via Full Merchant Credit. Moreover, the Merchant Credit has already reflected on CH's account. No further action required. Case Closed. ESCALATION Dispute ID: 13416745-R1. Escalation for Claim Recategorization request received on 2024-4-22 via ZD: 87916167. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Paid For Goods/Services by Other Means as requested. Case ongoing. ESCALATION Dispute ID: 13335865-R1. Escalation for Claim Recategorization request received on 2024-4-22 via ZD: 87931410. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Non-Receipt of Goods/Services. Case ongoing. ESCALATION Dispute ID: 13428527. Escalation for Claim cancellation request received on 2024-4-22 via ZD: 87910233. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 13416745-R1. Escalation for Claim Recategorization request received on 2024-4-22 via ZD: 87933063. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Credit Not Posted as requested. Case ongoing. ESCALATION Dispute ID: 13436429. Escalation for Claim cancellation request received on 2024-4-23 via ZD: 87962718. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 12256270. Escalation for Resolution Overdue received on 2024-4-23 via ZD: 87966018. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 13355224. Escalation for Claim Final Credit Not Issued received on 2024-4-23 via ZD: 87965025. As per review, Ch was reaching with regards to the status of their Credit. The claim was resolved as Approved via full merchant credit. However, the Final Credit did not reflect on CH's account. No further action required. Case Closed. ESCALATION Dispute ID: 13413210. Escalation for Claim cancellation request received on 2024-4-23 via ZD: 87979273. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 13431188. Claim Recategorization request received on 2024-4-23 via ZD: 87971352 . As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Goods/Services Not As Described to Credit Not Posted as requested. DND updated to 2024-04-23. PVC due date: 2024-05-07 . Resolution date: 2024-07-22. Case ongoing. ESCALATION Dispute ID: 13327041-R1. Escalation for Claim Recategorization request received on 2024-4-23 via ZD: 87983888. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Transaction was Cancelled as requested. PVC due updated to: 2024-05-07. Case ongoing. ESCALATION Dispute ID: 13216959. Escalation for Claim Status/ Update received on 2024-4-23 via ZD: 87982055. As per review, CH was inquiring about their PVC that was going to be overdue today. Upon checking, PVC was Issued and it was reflected to CH's account. No further action required. Case Ongoing. ESCALATION Dispute ID: 13070229-R2. Escalation for Claim Recategorization request received on 2024-4-23 via ZD: 87995739. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Goods/Services Not As Described to Non-Receipt of Goods or Services as requested. Case ongoing. ESCALATION Dispute ID: 12784472. Escalation for Resolution Overdue received on 2024-4-24 via ZD: 88027806. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 12490759-R3. Escalation for Resolution Overdue received on 2024-4-24 via ZD: 88039708. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 13203672-R3. Escalation for Claim Recategorization request received on 2024-4-24 via ZD: 88027165. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Non-Receipt of Goods or Services as requested. Case ongoing. ESCALATION Dispute ID: 13438538 . Escalation for Claim Recategorization request received on 2024-4-24 via ZD: 88040067. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Goods/Services Not As Described as requested. Case ongoing. ESCALATION Dispute ID: 13205661-R2. Claim Recategorization request received on 2024-4-24 via ZD: 88056566. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Incorrect Amount Charged to Credit Not Posted as requested. Case ongoing. ESCALATION Dispute ID: 13281588-R1. Claim Recategorization request received on 2024-4-24 via ZD: 88051811. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Transaction Was Cancelled to Unauthorized Transaction as requested. Case ongoing. ESCALATION Dispute ID: 13042923. Escalation for Resolution Overdue received on 2024-4-24 via ZD: 88044979. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 13297257-R1. Escalation for Claim cancellation request received on 2024-4-24 via ZD: 88063342. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 13449760. Escalation for Claim Status/Update request received on 2024-4-24 via ZD: 88063005. As per review, MM wants to recategorize the claim. However, the claim was already been recategorized to the right dispute reason. No further action required. Case Ongoing. ESCALATION Dispute ID: 13437217. Escalation for Manual DIspute Filing request received on 2024-4-24 via ZD: 88067891. As per review, MM wants to recategorize the claim. However, it was already resolve as Deny. Therefore, claim submitted to Admin for Ticket Re-Creation under new Dispute Reason: Paid for Goods/Services by other means. RND: 2024-4-24. PVC due date: 2024-5-8. Resolution due date: 2024-7-23. Escalated ESCALATION Dispute ID: 13451585. Escalation for Claim Recategorization request received on 2024-4-25 via ZD: 88077404. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Incorrect amount charged as requested. Case ongoing. ESCALATION Dispute ID: N/A. Escalation for Manual Dispute Filing received on 2024-4-24 via ZD: 88054059. As per review, MM want to file a dispute under Unauthorized Transaction with Transaction ID: 4893418830, 4893416212. Therefore, transaction(s) was submitted to admin for ticket creation. DND: 2024-4-24. Resolution due date: 2024-07-23. Escalated. ESCALATION Dispute ID: 13046204. Escalation for Claim Status/Update received on 2024-4-24 via ZD: 88071426. As per review, MM want to re-open a Closed Dispute. However, the said claim was already Re-Opened. No further action required. Case Ongoing. ESCALATION Dispute ID: 12644998-R1. Escalation for Resolution Overdue received on 2024-4-24 via ZD: 88031924. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 13440011. Escalation for Claim cancellation request received on 2024-4-25 via ZD: 88105809. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 13321316-R5. Escalation for Claim Recategorization request received on 2024-4-25 via ZD: 88094528. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Paid for Goods/Services by other means as requested. Case ongoing. ESCALATION Dispute ID: 13453227. Escalation for Claim Status/Update received on 2024-4-25 via ZD: 88089759. As per review, MM want to file a dispute. However, the transaction(s) was/were already been filed by other agent. No further action required. Case Ongoing. ESCALATION Dispute ID: 13453244. Escalation for Claim Status/Update received on 2024-4-25 via ZD: 88089759. As per review, MM want to file a dispute. However, the transaction(s) was/were already been filed by other agent. No further action required. Case Ongoing. ESCALATION Dispute ID: 13430041. Escalation for Manual Dispute Filing received on 2024-4-25 via ZD: 88097929. As per review, MM want to re-open a Closed Dispute. Therefore, claim was submitted to admin for Rebuttals against Unauthorized Transaction. RND: 2024-4-25. PVC due date: 2024-5-9. Resolution due date: 2024-7-24. Escalated. ESCALATION Dispute ID: 13436112. Escalation for Claim Recategorization request received on 2024-4-25 via ZD: 88117763. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Transaction Was Cancelled to Credit Not Posted as requested. Case ongoing. ESCALATION Dispute ID: 13457402. Escalation for Claim Recategorization request received on 2024-4-25 via ZD: 88128315. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Incorrect Amount Charged to Credit Not Posted as requested. Case ongoing. ESCALATION Dispute ID: 13450176-R1. Escalation for Claim Recategorization request received on 2024-4-25 via ZD: 88138528. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Paid for Goods/Services By Other Means to Credit Not Posted as requested. Case ongoing. ESCALATION Dispute ID: 13405634-R1. Escalation for Claim Recategorization request received on 2024-4-26 via ZD: 88147552. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Paid for Goods/Services By Other Means to Duplicate Charge as requested. Case ongoing. ESCALATION Dispute ID: 13409834. Escalation for Claim Cancellation request received on 2024-4-23 via ZD: 87965605. As per review, CH wants to cancel the claim. However, the claim was already resolved as Approved. No further action required. Case Closed. ESCALATION Dispute ID: 13458434. Escalation for Recategorization request received on 2024-4-26 via ZD: 88137877. As per review, MM wants to recategorize the claim. However, it was already resolve as Approved. Therefore, No further action required. Case Closed. ESCALATION Dispute ID: 13162945. Escalation for Claim Status/Update received on 2024-04-24 via ZD: 88062091. As per review, "mm got approved and needs the funds as soon as possible". The claim was resolved as Approved due to Full Merchant Credit and was already reflected in CH's account. No further action required. Case Closed. ESCALATION Dispute ID: 12939887. Escalation for Resolution Overdue received on 2024-4-26 via ZD: 88031924. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 13380035. Escalation for PVC Not Issued received on 2024-4-26 via ZD: 88177721. As per review, CH was inquiring about the status of their Temporary Credit. The claim is still under investigation and PVC Deadline has not yet lapsed. No Further Action Taken. Case Ongoing. ESCALATION Dispute ID: 12850990. Escalation for Resolution Overdue received on 2024-4-26 via ZD: 88156728. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 13007859. Escalation for Claim Status/Update received on 2024-4-25 via ZD: 88098674. CH was complaining that they got the incorrect final credit amount. Upon checking, the claim was already resolved as Approved via CB Won. Moreover, the disputed amount matched with the information given during investigation, hence the received amount by CH was correct. No further action taken. Case Closed. ESCALATION Dispute ID: 13477440-R1. Escalation for Claim Recategorization request received on 2024-4-29 via ZD: 88297057. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Incorrect Amount Charged to Unauthorizes Transaction as requested. Case ongoing. ESCALATION Dispute ID: 13477440-R1. Escalation for Claim Recategorization request received on 2024-4-29 via ZD: 88304503. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Paid for Goods/Services by Other Means as requested. Case ongoing. ESCALATION Dispute ID: 13483334. Escalation for Claim cancellation request received on 2024-4-29 via ZD: 88302463. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 13483334. Escalation for Claim cancellation request received on 2024-4-29 via ZD: 88314542. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 13088084. Escalation for Claim Status/Update received on 2024-4-29 via ZD: 88296832. As per review, CH did not receive her final credit on her disputed claim. The claim was resolved as Split Decision (Approved via CB Won & Full Merchant Credit). Moreover, the Final Credit and Full Merchant Credit has already reflected in CH's account. No further action required. Case Closed. ESCALATION Dispute ID: 13479899. Escalation for Claim Status/Update received on 2024-4-29 via ZD: 88307435. CH was inquiring about the current dispute claim. The claim is still under investigation. Case Ongoing. ESCALATION Dispute ID: 12580311-R3. Escalation for Resolution Overdue received on 2024-4-29 via ZD: 88302170. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 13305118-R2. Escalation for Claim Recategorization request received on 2024-4-29 via ZD: 88316297. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Unauthorized Transaction as requested. PVC due updated to: 2024-05-13. Case ongoing. ESCALATION Dispute ID: 13219064-R2. Escalation for Manual DIspute Filing request received on 2024-4-29 via ZD: 88329573. As per review, MM wants to recategorize the claim. However, it was already resolve as Deny. Therefore, claim submitted to Admin for Ticket Re-Creation under new Dispute Reason: Goods/Services Not as Described. RND: 2024-4-29. Resolution due date: 2024-7-28. Escalated ESCALATION Dispute ID: 13486257. Escalation for Claim Recategorization request received on 2024-4-29 via ZD: 88332724. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Incorrect Amount Charged to Paid for Good/Services by Other Means as requested. Case ongoing. ESCALATION Dispute ID: 12979612-R2. Escalation for Claim Recategorization request received on 2024-4-30 via ZD: 88380113. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Credit Not Posted as requested. PVC due updated to: 2024-05-08. Case ongoing. ESCALATION Dispute ID: 13494937. Escalation for Claim cancellation request received on 2024-4-30 via ZD: 88395278. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 13464963-R1. Escalation for Claim Recategorization request received on 2024-4-30 via ZD: 88391103. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Transfer to Incorrect Recipient to Unauthorized Transfer as requested. Case ongoing. ESCALATION Dispute ID: 13487387. Escalation for Claim Cancellation request received on 2024-4-29 via ZD: 88339230. As per review, CH wants to cancel the claim. However, the claim was already resolved as Approve. No further action required. Case Closed. ESCALATION Dispute ID: 13495750. Escalation for Claim cancellation request received on 2024-4-30 via ZD: 88399459. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 13495969. Escalation for Claim Recategorization request received on 2024-4-30 via ZD: 88401271. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Non-Receipt of Goods/Services as requested. Case ongoing. 88409378 ESCALATION Dispute ID: 12845045. Escalation for Resolution Overdue received on 2024-4-30 via ZD: 88409378. As per review, CH wants follow up with existing dispute. Upon checking, the claim is still under investigation. No further action required. Case Ongoing. ESCALATION Dispute ID: 13501545. Escalation for Claim Recategorization request received on 2024-5-1 via ZD: 88441881. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Merchandise Was Returned to Transaction was Cancelled as requested. Case ongoing. ESCALATION Dispute ID: 13378085-R2. Escalation for Claim Recategorization request received on 2024-5-1 via ZD: 88457264. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Credit Not Posted as requested. PVC due updated to: 2024-05-15. Case ongoing. ESCALATION Dispute ID: 13498195-R1. Escalation for Claim Status/Update received on 2024-5-1 via ZD: 88443274. As per review, MM want to re-open a Closed Dispute. However, the said claim was already Re-Opened. No further action required. Case Ongoing. ESCALATION Dispute ID: 13503002. Escalation for Manual Dispute Filing received on 2024-5-1 via ZD: 88457002. As per review, MM want to re-open a Closed Dispute. Therefore, claim was submitted to admin for Rebuttals against Unauthorized Transaction. RND: 2024-5-1. PVC due date: 2024-05-15. Resolution due date: 2024-07-30. Escalated. ESCALATION Dispute ID: 13377692. Escalation for Manual Dispute Filing received on 2024-5-1 via ZD: 88447187. As per review, MM want to re-open a Closed Dispute. Therefore, claim was submitted to admin for Rebuttals against Non-Receipt of Goods or Services. RND: 2024-5-1. Resolution due date: 2024-06-28. Escalated. 2435571401 2435571400 ESCALATION Dispute ID: 13395421. Escalation for Claim cancellation request received on 2024-5-1via ZD: 88467293. Member request to cancel the dispute. However, unable to cancel the claim due to chargeback was already sent with VROL# 2435571401, 2435571400. Manual letter sent via ZD: 88478593‬. Case Ongoing. ESCALATION Dispute ID: 5164947-R1. Escalation for Manual Dispute Filing received on 2024-5-1 via ZD: 88474169. As per review, MM wants to recategorize the claim. However, it was already resolve as Deny. Therefore, claim submitted to Admin for Ticket Re-Creation under new Dispute Reason: Non-Receipt of Goods or Services. RND: RND: 2024-5-1. Resolution due date: 2024-06-28.. Escalated ESCALATION Dispute ID: 13481633. Escalation for Claim Status/ Update received on 2024-5-1 via ZD: 88467715. As per review, CH inquired about not receiving their Provisional Credit. Upon checking, PVC was Issued and it was reflected to CH's account. No further action required. Case Ongoing. ESCALATION Dispute ID: 13398369-R1. Escalation for Claim Recategorization request received on 2024-5-1 via ZD: 88485645. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Credit Not Posted to Non-Receipt of Goods/Services as requested. Case ongoing. ESCALATION Dispute ID: 13501626. Escalation for Manual Dispute Filing request received on 2024-5-2 via ZD: 88508875. As per review, MM wants to recategorize the claim. However, it was already resolve as Deny. Therefore, claim submitted to Admin for Ticket Re-Creation under new Dispute Reason: Unauthorized Transaction . RND: 2024-5-2 . PVC due date: 2024-5-16. Resolution due date: 2024-7-31. Escalated ESCALATION Dispute ID: 13044396. Escalation for Final Credit Not Issued received on 2024-5-2 via ZD: 88515402. As per review, CH was inquiring that did not received funds from their dispute. The claim was resolved as Approved via Full Merchant Credit. However, no merchant credit was given to CH, no records found of which the merchant provided the amount in question. Therefore, issued a Final Credit (fd) of $69.99 on 2024-5-2. Manual Letter Sent. Case Closed. ESCALATION Dispute ID: 13433907. Claim Recategorization request received on 2024-5-2 via ZD: 88517817. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Unauthorized Transaction as requested. DND updated to 2024-05-02. PVC due date: 2024-05-16. Resolution date: 2024-07-31. Case ongoing. ESCALATION Dispute ID: 13278571-R1. Escalation for Claim Recategorization request received on 2024-5-2 via ZD: 88530362. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Non-Receipt of Goods or Services as requested. Case ongoing. ESCALATION Dispute ID: 13484346. Escalation for Claim cancellation request received on 2024-5-2 via ZD: 88545354. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 13514351. Escalation for Claim cancellation request received on 2024-5-2 via ZD: 88547504. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 13457466. Escalation for Claim cancellation request received on 2024-5-2 via ZD: 88554324. Member request to cancel the dispute. However, unable to cancel the claim due to chargeback was already sent with VROL# 2438787862. Manual letter sent via ZD: 88585348. Case Ongoing. ESCALATION Dispute ID: 13465616. Escalation for Manual Dispute Filing request received on 2024-5-2 via ZD: 88543961. As per review, MM wants to recategorize the claim. However, it was already resolve as Deny. Therefore, claim submitted to Admin for Ticket Re-Creation under new Dispute Reason: Transaction was Cancelled. RND: 2024-5-02. PVC due date: 2024-5-16. Resolution due date: 2024-7-31. Escalated ESCALATION Dispute ID: 13497566-R1. Escalation for Claim Recategorization request received on 2024-5-2 via ZD: 88561836. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Non-Receipt of Goods or Services as requested. Case ongoing. ESCALATION Dispute ID: 13059462-R1. Escalation for Claim Recategorization request received on 2024-5-2 via ZD: 88571625. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Paid for Goods / Services By Other Means as requested. Case ongoing. ESCALATION Dispute ID: 13469559. Escalation for Claim Status/Update received on 2024-5-2 via ZD: 88564586. As per review, CH was reaching out about the status of their Final Credit. The claim was resolved as Approved. However, the Final Credit was already reflected in CH's account. No further action required. Case Closed. ESCALATION Dispute ID: 13506301. Escalation for Final Credit Not Issued received on 2024-5-2 via ZD: 88511246. As per review, CH was inquiring about their Credit status. The claim was resolved as Approved via Merchant Credit. Moreover, the Merchant Credit was already reflected in CH's account. No further action required. Case Closed. ESCALATION Dispute ID: 13518197-R1. Escalation for Claim Recategorization request received on 2024-5-3 via ZD: 88584423. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Unauthorized Transaction to Non-Receipt of Goods or Services as requested. Case ongoing. ESCALATION Dispute ID: 13449249-R1. Escalation for Claim Recategorization request received on 2024-5-3 via ZD: 88600578. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Paid for Goods / Services By Other Means to Credit Not Posted as requested. Case ongoing. ESCALATION Dispute ID: 13520769. Escalation for Claim Cancellation request received on 2024-5-3 via ZD: 88591257. As per review, CH wants to cancel the claim. However, the claim was already resolved as Deny. No further action required. Case Closed. ESCALATION Dispute ID: 13398564-R1. Escalation for Claim Recategorization request received on 2024-5-3 via ZD: 88605571. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Paid for Goods/Services By Other Means to Goods/Services Not as Described as requested. Case ongoing. ESCALATION Dispute ID: 13506443. Escalation for Removing Transaction request received on 2024-5-5 via ZD: 88711808. As per review, MM wants to remove a specific transaction from an existing claim. However, unable to remove transaction ID: 92206314582 due to Chargeback with VROL/Star Case ID: 2441675437. Manual Letter Sent via ZD: 88720116. Case Ongoing. ESCALATION Dispute ID: 13430381. Escalation for PVC Not Issued/Overdue received on 2024-5-5 via ZD: 88717689. As per review, MM inquired regarding PVC. Upon checking, the claim is still under investigation and PVC was issued. However, some of the transaction(s) are PTF in which we cannot issue PVC. Therefore, no further action is required. Case Ongoing. ESCALATION Dispute ID: N/A. Escalation for Manual Dispute Filing received on 2024-5-6 via ZD: 88689377. As per review, MM want to file a dispute under Unauthorized Transaction with Transaction ID: 2044920069, 2045049230, 2045049246, 2085369845, 2085942743, 2114926973, 2149194206, 2177187632, 2209326501. Therefore, transaction(s) was submitted to admin for ticket creation. DND: 2024-5-6. PVC due date: 2024-5-20. Resolution due date: 2024-8-4. Escalated. ESCALATION Dispute ID: 13082798. Escalation for Final Credit Not Issued received on 2024-5-6 via ZD: 88738061. As per review, MM reached out about their missing final dispute credit. The claim was resolved as Approved. However, the Final Credit did not reflect to CH's account. Therefore, issued a Final Credit fd of $773.83 on 2024-5-6. Case Closed. ESCALATION Dispute ID: 13547069. Escalation for Claim Recategorization request received on 2024-5-6 via ZD: 88758249. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Goods or Services Not As Described as requested. Case ongoing. ESCALATION Dispute ID: 13504994. Escalation for Claim Recategorization request received on 2024-5-6 via ZD: 88753891. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Duplicate Charge to ATM Cash Not Received as requested. Case ongoing. ESCALATION Dispute ID: N/A. Escalation for Manual Dispute Filing received on 2024-5-7 via ZD: 88766109. As per review, MM want to file a dispute under Unauthorized Transaction with Transaction ID: 4009639890, 4003728110, 4003728114. Therefore, transaction(s) was submitted to admin for ticket creation. DND: 2024-5-7. PVC due date: 2024-5-21. Resolution due date: 2024-8-5. Escalated. ESCALATION Dispute ID: N/A. Escalation for Manual Dispute Filing received on 2024-5-7 via ZD: 88793897. As per review, MM want to file a dispute under Non-Receipt of Goods/Services with Transaction ID: 217660284, 219625003, 224346461, 229187887, 234174743, 239173102, 244235073, 249009727, 254054882, 261897911, 266557294, 269713649, 274581017, 279686215, 284728819 . Therefore, transaction(s) was submitted to admin for ticket creation. DND: 2024-5-7. Resolution due date: 2024-8-5. Escalated. ESCALATION Dispute ID: 13529263-R1. Escalation for Removing Transaction request received on 2024-5-7 via ZD: 88807129. As per review, MM wants to remove a specific transaction from existing claim. Therefore, transaction ID: 91816483505 has been removed on Inspector. Case Ongoing. ESCALATION Dispute ID: 13529263-R1. Escalation for Adding Transaction request received on 2024-5-7 via ZD: 88807129. As per review, MM wants to add a specific transaction(s) to existing claim. Therefor, transaction ID: 1813043518 has been submitted to admin for adding transaction. Escalated. ESCALATION Dispute ID: 12927847. Escalation for Claim Status/Update received on 2024-5-7 via ZD: 88827752. As per review, CH was inquiring about status of Final Credit. The claim was resolved as Approved via Full Merchant Credit. In addition, the Full Merchant Credit was already reflected in CH's account. No further action required. Case Closed. ESCALATION Dispute ID: 13560281. Escalation for Claim Cancellation request received on 2024-5-8 via ZD: 88843818. As per review, CH wants to cancel the claim. However, the claim was already resolved as Cancel. No further action required. Case Closed. ESCALATION Dispute ID: 13308553-R1. Escalation for Claim Recategorization request received on 2024-5-8 via ZD: 88845202 . As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Transaction was Cancelled as requested. PVC due updated to: 2024-05-21. Case ongoing. ESCALATION Dispute ID: 13559811. Escalation for Claim Cancellation request received on 2024-5-7 via ZD: 88839936. As per review, CH wants to cancel the claim. However, the claim was already resolved as Cancel. No further action required. Case Closed. ESCALATION Dispute ID: 13566011. Escalation for Recategorization request received on 2024-5-8 via ZD: 88890773. As per review, MM wants to recategorize the claim. However, it was already resolve as Deny. Therefore, No further action required. Case Closed. ESCALATION Dispute ID: 13478913. Claim Recategorization request received on 2024-5-8 via ZD: 88894994. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Non-Receipt of Goods or Services to Unauthorized Transaction as requested. DND updated to 2024-05-08. PVC due date: 2024-05-22. Resolution date: 2024-08-06. Case ongoing. ESCALATION Dispute ID: N/A. Escalation for Manual Dispute Filing received on 2024-5-8 via ZD: 88810663. As per review, MM want to file a dispute under Unauthorized Transaction with Transaction ID: 55141146, 46332569. Therefore, transaction(s) was submitted to admin for ticket creation. DND: 2024-5-8. PVC due date: 2024-5-22. Resolution due date: 2024-6-22. Escalated. ESCALATION Dispute ID: 13541544. Escalation for Final Credit not Issued received on 2024-5-8 via ZD: 88879530. As per review, CH inquired about status of Final Credit. The claim was resolved as Approved via Full Merchant Credit. In addition, the Merchant Credit was already reflected in CH's account. No further action required. Case Closed. ESCALATION Dispute ID: 13512388. Escalation for Final Credit not Issued received on 2024-05-08 via ZD: 88895933. As per review, mm ci regarding with her dispute that's already been approved. The claim was already resolved as Approved via Full Merchant credit. In addition, the Merchant Credit has already reflected on CH's account. No further action required. Case Closed. ESCALATION Dispute ID: 13567787. Escalation for Claim cancellation request received on 2024-05-08 via ZD: 88901700. Claim has been canceled on Inspector. Case Closed. ESCALATION Dispute ID: 13478990-void. Escalation for Claim Status/Update received on 2024-5-8 via ZD: 88887473. As per review, MM want to re-open a Closed Dispute. However, the said claim was already Re-Opened on lean via Case id# 55241907. No further action required. Case Closed. ESCALATION Dispute ID: 13538925-R1 Escalation for Claim Status/Update received on 2024-5-6 via ZD: 88740252. As per review, MM want to re-open a Closed Dispute. However, the said claim was already Re-Opened. No further action required. Case Closed. ESCALATION Dispute ID: 13539203. Escalation for Manual Dispute Filing received on 2024-5-6 via ZD: 88754542. As per review, MM want to re-open a Closed Dispute. Therefore, claim was submitted to admin for Rebuttals against Unauthorized Transaction. RND: 2024-5-6. PVC due date: 2024-5-20. Resolution due date: 2024-8-4. Escalated. ESCALATION Dispute ID: 13490986. Escalation for Claim cancellation request received on 2024-5-9 via ZD: 88941702. Member request to cancel the dispute. However, unable to cancel the claim due to chargeback was already sent with VROL# 2440730167. Manual letter sent via ZD: 88963474. Case Ongoing. ESCALATION Dispute ID: 13080377. Escalation for Manual Dispute Filing received on 2024-5-9 via ZD: 88949532. As per review, MM want to re-open a Closed Dispute. Therefore, claim was submitted to admin for Rebuttals against Unauthorized Transaction. RND: 2024-5-9. PVC due date: 2024-5-23. Resolution due date: 2024-08-07. Escalated. ESCALATION Dispute ID: 11418729. Escalation for Claim Status/Update received on 2024-5-8 via ZD: 88903061. As per review, CH inquired that they did not receive a final credit from their dispute. The claim was resolved as Approved. In addition, the Final Credit (h) was already reflected in CH's account. No further action required. Case Closed. ESCALATION Dispute ID: 13572423. Escalation for Claim Status/Update received on 2024-5-9 via ZD: 88937049. As per review, MM want to file a dispute. However, the transaction(s) was/were already been filed by other agent. No further action required. Case Ongoing. ESCALATION Dispute ID: 13573837. Escalation for Claim Recategorization request received on 2024-5-9 via ZD: 88952728. As per review, MM want to re-categorize the claim. Therefore, claim recategorized from Incorrect Amount Charged to ATM Partial Non-Dispense as requested. Case ongoing. ESCALATION Dispute ID: 13541844. Escalation for Manual Dispute Filing received on 2024-5-9 via ZD: 88928471. As per review, MM want to re-open a Closed Dispute. Therefore, claim was submitted to admin for Rebuttals against Non-Receipt of Goods or Services. RND: 2024-5-9. Resolution due date: 2024-8-7. Escalated. ESCALATION Dispute ID: N/A. Escalation for Manual Dispute Filing received on 2024-5-8 via ZD: 88851706. As per review, MM want to re-open a Voided Claim ID: 13552403 with Transaction(s): 98859462578, 98867351405, 18983375680, 18984136358, 18984137121, 18984163729, 18984163708, 18983975754, 18983977677, 18983908221, 18983282010, 18983282163, 18983977672, 18982528365, 18985204398, 18983376152, 18983977669, 18985261149. Therefore, transaction(s) was submitted to admin for Ticket Creation under Unauthorized transaction. DND: 2024-05-08. PVC due date: 2024-05-22. Resolution due date: 2024-08-06. Escalated.