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Mdayramp@2026 Mothersday#2026 ADMINMON Mothersday#2026 Mothersday#2026 2026Jandaramalakas!!

WORKING ON FLE - NO SERVICING CITY//CHECKED WIR FOUND SHOP // TRANSMITTED AND RES TO 1-800-FLOWERS BOSTON MDC DNC

WORKING ON MON - ASK QUEUE////SEND US A MESSAGE STATING ""////SENT A MESSAGE TO THE SHOP //SUP ID 15247
WORKING ON MON - ASK QUEUE////SEND US A MESSAGE STATING ""////SENT A MESSAGE TO THE SHOP //SUP ID 15247
WORKING ON MON - ASK QUEUE////SEND US A MESSAGE STATING ""////SENT A MESSAGE TO THE SHOP //SUP ID 15247
WORKING ON MON - ASK QUEUE////SEND US A MESSAGE STATING ""////SENT A MESSAGE TO THE SHOP //SUP ID 15247
WORKING ON MON - ASK QUEUE////SEND US A MESSAGE STATING ""////SENT A MESSAGE TO THE SHOP //SUP ID 15247
WORKING ON MON - ASK QUEUE////SEND US A MESSAGE STATING ""////SENT A MESSAGE TO THE SHOP //SUP ID 15247
WORKING ON MON - ASK QUEUE////SEND US A MESSAGE STATING ""////SENT A MESSAGE TO THE SHOP //SUP ID 15247
WORKING ON MON - ASK QUEUE////SEND US A MESSAGE STATING ""////SENT A MESSAGE TO THE SHOP //SUP ID 15247
WORKING ON MON - ASK QUEUE////SEND US A MESSAGE STATING ""////SENT A MESSAGE TO THE SHOP //SUP ID 15247
WORKING ON MON - ASK QUEUE////SEND US A MESSAGE STATING ""////SENT A MESSAGE TO THE SHOP //SUP ID 15247
WORKING ON MON - ASK QUEUE//BEN AND NEVAS FLOWERS AND GIFTS//SEND US A MESSAGE STATING "amy wrote: We will need 85.00 or please cancel"//CHECKED OTHER SHOP ON WIR// FOUND NONE// SENT MESSAGE TO THE SHOP AND APPROVED THE PRICE CHANGE WITH SUP ID 15247
WORKING ON MON - ASK QUEUE//RANDALLS #1896//SEND US A MESSAGE STATING "Hello, we need an additional $29.99 to complete this order for both the corsage and boutonniere. Requested Price: $74.99"//CHECKED OTHER SHOP ON WIR// FOUND NONE// SENT MESSAGE TO THE SHOP AND APPROVED THE PRICE CHANGE WITH SUP ID 15247
WORKING ON MON - ASK QUEUE//CENTURY FLORAL AND GIFT P//SEND US A MESSAGE STATING "Get sender approval before confirming next-day delivery. We cannot deliver today. Deliveries will occur tomorrow between 12:00 7:00 PM (by 5:00 PM for businesses). If the sender cancels after approving next-day delivery, full payment still applies. Once approved, send a date change confirmation or create a new order per your policy. Do not release the order without sender confirmation."//CALLED THE CUSTOMER WITH SUP ID 15247 TO ASK FOR APPROVAL//CX APPROVED BUT REQUESTED TIME TO BE DELIVERED BY 9AM SINCE THE DELIVERY DATE IS FOR TODAYAND THE CUSTOMER WOULD LIKE TO CHANGE THE RED RIBB=ON TO A PURPLE//OFFERED TO SEND AMESSAGE TO THE SHOP//CX AGREED//SENT A MESSAGE TO THE SHOP //SUP ID 15247

3:13

WORKING ON MON - ASK QUEUE//CREATIONS BY FRAN FLOWERS AND MORE P//SEND US A MESSAGE STATING "did you send the wrong message we only asked that we were out of HBD LED SIGNS LET US KNOW WHAT YOU WANT TO DO?"//UPON CHECKING THE PREVIOUS AGENT ALREADY SENT CAN AND RESENT TO A NEW SHOP//DELETING MESSAGE FROM THE QUEUE WITH SUP ID 15247
WORKING ON MON - ASK QUEUE//MARKET WAY FLOWERS AND GIFTS P//SEND US A MESSAGE STATING "please cancel i spoke to the rciup he onluy need one and is aware of sime subs"//UPON CHECKING THE PREVIOUS AGENT ALREADY DELETED THE ORDER//DELETING MESSAGE FROM THE QUEUE WITH SUP ID 15247
WORKING ON MON - ASK QUEUE//1-800-FLOWERS MESA DNC//SEND US A MESSAGE STATING "OK WE WILL DELIVER TO THE CHURCH TOMORROW. THANK YOU,EM"//UPON CHECKING THE PREVIOUS AGENT SENT THE INFO NEEDED//ASKED THE SHOP FOR DLCF AND POD ONCE DELIVERED//SENT A MESSAGE TO THE SHOP //SUP ID 15247
WORKING ON MON - ASK QUEUE//CENTURY FLORAL AND GIFT P//SEND US A MESSAGE STATING "Get sender approval before confirming next-day delivery. We cannot deliver today. Deliveries will occur tomorrow between 12:00 7:00 PM (by 5:00 PM for businesses). If the sender cancels after approving next-day delivery, full payment still applies. Once approved, send a date change confirmation or create a new order per your policy. Do not release the order without sender confirmation."//CALLED THE CUSTOMER WITH SUP ID 15247 TO ASK FOR APPROVAL////ROUTED TO VOICE MAIL// LEFT DETAILED VOICE MESSAGE// SENT MESSAGE TO THE SHOP TO PROCEED TOMORROW
WORKING ON MON - ASK QUEUE//1-800-FLOWERS DALLAS FL-316 DNC//SEND US A MESSAGE STATING "TOO LATE FOR TODAY ORDER WILL GO OUT OTMORROW by: britney h. MAS No 01563505"//CALLED THE CUSTOMER WITH SUP ID 15247 TO ASK FOR APPROVAL//THERE WAS NO ANSWER IN THE OTHER LINE//TRIED CALLING 3 TIMES NO ANSWER//SENT EMAILS INSTEAD//SENT A MESSAGE TO THE SHOP //SUP ID 15247
WORKING ON MON - ASK QUEUE//THE ASHEVILLE FLORIST//SEND US A MESSAGE STATING "Abbie wrote: Below value for required recipe, specified florals, container, distance and holiday minimums. 79.99 total"//CHECKED OTHER SHOP ON WIR// FOUND NONE// SENT MESSAGE TO THE SHOP AND APPROVED THE PRICE CHANGE WITH SUP ID 15247
WORKING ON MON - ASK QUEUE//THE ASHEVILLE FLORIST//SEND US A MESSAGE STATING "Abbie wrote: Below value per required recipe, specified florals, codified container, distance and holiday minimums. 115.00 total"//CHECKED OTHER SHOP ON WIR// FOUND NONE// SENT MESSAGE TO THE SHOP AND APPROVED THE PRICE CHANGE WITH SUP ID 15247
WORKING ON MON - ASK QUEUE//FLOWERS BY ANGIE KY//SEND US A MESSAGE STATING "WE WILL, THANK YOU"//UPON CHECKING THE PREVIOUS AGENT ALREADY GAVE THE APPROVAL FOR THE DELIVERY CHANGE//DELETING MESSAGE FROM THE QUEUE WITH SUP ID 15247
WORKING ON MON - ASK QUEUE//NEW CITY FLORIST P//SEND US A MESSAGE STATING "Order is out for delivery, we will deliver before 7pm"//UPON CHECKING IT WAS ALREADY DELIVERED ASKED THE SHOP FOR POD//SENT A MESSAGE TO THE SHOP //SUP ID 15247
WORKING ON MON - ASK QUEUE//AVANT GARDENS FL P//SEND US A MESSAGE STATING "HI- PLEASE NOTE THIS ORDER WILL BE DELIVER TOMORROW 5/2- TOO LATE FOR TODAYS DELIVERY by: nancy c. MAS No 01599771"//CALLED THE CUSTOMER WITH SUP ID 15247 TO ASK FOR APPROVAL//SENT A MESSAGE TO THE SHOP //SUP ID 15247
WORKING ON MON - ASK QUEUE//JORYS FLOWERS//SEND US A MESSAGE STATING "Hi We requesting change price to $98.00 for the XL size and delivery fee in mothers week. Thank you Requested Price: $98.00"//CHECKED OTHER SHOP ON WIR// FOUND NONE// SENT MESSAGE TO THE SHOP AND APPROVED THE PRICE CHANGE WITH SUP ID 15247
WORKING ON MON - ASK QUEUE//FLOWERS BY JOHNNY//SEND US A MESSAGE STATING "Adam wrote: 50 MORE"//CHECKED OTHER SHOP ON WIR// FOUND NONE// SENT MESSAGE TO THE SHOP AND APPROVED THE PRICE CHANGE WITH SUP ID 15247
WORKING ON MON - ASK QUEUE//OAK CREEK FLORIST//SEND US A MESSAGE STATING "NEED $70.00"//CHECKED OTHER SHOP ON WIR// FOUND NONE// SENT MESSAGE TO THE SHOP AND APPROVED THE PRICE CHANGE WITH SUP ID 15247
WORKING ON MON - ASK QUEUE//FLOWERS BY JOHNNY//SEND US A MESSAGE STATING "Adam wrote: 40 MORE"//CHECKED OTHER SHOP ON WIR// FOUND NONE// SENT MESSAGE TO THE SHOP AND APPROVED THE PRICE CHANGE WITH SUP ID 15247
WORKING ON MON - ASK QUEUE//AL MADINA FLORAL AND GIFTS P//SEND US A MESSAGE STATING "we do not carry helium balloons and do not have the wooden cube in stock at this time. we can sub with a designers choice arrangemnet in clear glass vase similar to fields of europe in clear glass vase without balloon to value."//CALLED THE CUSTOMER WITH SUP ID 15247 TO ASK FOR APPROVAL//cx approved//SENT A MESSAGE TO THE SHOP //SUP ID 15247
WORKING ON MON - ASK QUEUE//ACCENTS FLORAL AND GIFTS//SEND US A MESSAGE STATING "WE ALSO HAVE THE CELEBRATE CONTAINER"//UPON CHECKING THE PREVIOUS AGENT ALREADY SENT A CAN TO THESHOP/DELETING MESSAGE FROM THE QUEUE WITH SUP ID 15247
WORKING ON MON - ASK QUEUE//SURROUNDINGS EVENTS AND FLORAL//SEND US A MESSAGE STATING "f783 wrote: I had called Bloomnet to let them know we had no leather leaf, and we would add additional florals. The spray was beautiful but the person from Bloomnet did NOT annotate the account of my call, so because there is no integrity with 1800flowers, I will approve the cancellation, I am still sold out of leather leaf, so I have asked that you cancel your new order 42783586 since i cannot rely on an oral conversation with anyone from your organization"//UPON CHECKING THE PREVIOUS AGENT ALREADY SENT A CANCELLATION DUE TI DELIVERED WRONG//DELETING MESSAGE FROM THE QUEUE WITH SUP ID 15247

8-9

WORKING ON MON - ASK QUEUE//BEN AND NEVAS FLOWERS AND GIFTS//SEND US A MESSAGE STATING "amy wrote: we will need 100.00 or please cancel"//CHECKED OTHER SHOP ON WIR// FOUND NONE// SENT MESSAGE TO THE SHOP AND APPROVED THE PRICE CHANGE WITH SUP ID 8417
WORKING ON MON - ASK QUEUE//BEN AND NEVAS FLOWERS AND GIFTS//SEND US A MESSAGE STATING "amy wrote: we will need 100.00 or please cancel"//UPON CHECKING THE PREVIOUS AGENT ALREADY APPROVED THE PRICE CHANGE//DELETING MESSAGE FROM THE QUEUE WITH SUP ID 8417
WORKING ON MON - ASK QUEUE//BEN AND NEVAS FLOWERS AND GIFTS//SEND US A MESSAGE STATING "amy wrote: we will need 80.00 or please cancel"//CHECKED OTHER SHOP ON WIR// FOUND NONE// SENT MESSAGE TO THE SHOP AND APPROVED THE PRICE CHANGE WITH SUP ID 8417
WORKING ON MON - ASK QUEUE////SEND US A MESSAGE STATING ""////SENT A MESSAGE TO THE SHOP //SUP ID 8417
WORKING ON MON - ASK QUEUE////SEND US A MESSAGE STATING ""////SENT A MESSAGE TO THE SHOP //SUP ID 8417
WORKING ON MON - ASK QUEUE////SEND US A MESSAGE STATING ""////SENT A MESSAGE TO THE SHOP //SUP ID 8417
WORKING ON MON - ASK QUEUE////SEND US A MESSAGE STATING ""////SENT A MESSAGE TO THE SHOP //SUP ID 8417
WORKING ON MON - ASK QUEUE////SEND US A MESSAGE STATING ""////SENT A MESSAGE TO THE SHOP //SUP ID 8417
WORKING ON MON - ASK QUEUE////SEND US A MESSAGE STATING ""////SENT A MESSAGE TO THE SHOP //SUP ID 8417
WORKING ON MON - ASK QUEUE////SEND US A MESSAGE STATING ""////SENT A MESSAGE TO THE SHOP //SUP ID 8417

96359 29.99 CELEB PASS

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ PC Hello, I reviewed this order and updated its value. If you do not service this zip code, please contact BloomNet immediately to update your servicing profile appropriately. Thank you.

PROCEED ON THE DELIVERY TODAY Hello, please carry on the delivery for tomorrow. Thank you

GATHER INFO Hello, We are in the process of gathering the requested information from our customer. We will update you as soon as possible. Thank you.

I was calling about this arrangement/name/apparently the shop cannot fulfill it and before I call you i checked for other shop but there is no shop available who can cater or make this arrangement ,but we still can send an arrangement that can be deliverd by fed ex

WEATHER Hello, please proceed on delivery the customer approved on the delivery on Feb 13th. Please acknowledge. Thank you @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ******CALLED THE CUSTOMER WITH SUP ID 15247 TO ASK FOR APPROVAL TO CHANGE THE DELIVERY DATE DUE TO WEATHER//CUSTOMER APPROVED AND EDUCATED THE CUSTOMER THAT THE ORDER WILL BE DELIVERED ON TUESDAY

CALLED THE CUSTOMER WITH SUP ID 15247 TO ASK FOR INFORMATION//ROUTED TO VOICE MAIL// LEFT DETAILED VOICE MESSAGE//OPENED CSI DELIVERY ISSUE LEAVE CSI OPEN//DELETING MESSAGE FROM THE QUEUE ASSISTED WITH SUP ID 15247

CHECKED LEGACY FOUND NONE//SEARCHED WEB THE FUNERAL//CALLED THE FUNERAL

DELETING MESSAGE 15247 DELETED FROM ASK QUEUE. EMAILED EXECUTIVE TEAM AS DNT ORDERS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

?????????????????????????????????????????????????????????? ROUTED TO VM WORKING ON MON - ASK QUEUE// (NAME OF FLORIST) SENT US A MESSAGE STATING (INPUT THE MESSAGE OF THE SHOP)// CALLED CUSTOMER WITH SUP ID // ROUTED TO VOICE MAIL// LEFT DETAILED VOICE MESSAGE// SENT MESSAGE TO THE SHOP THAT WE ARE STILL GATHERING THE INFORMATION

PRICE CHANGE WORKING ON MON - ASK QUEUE// (NAME OF FLORIST) SENT US A MESSAGE STATING (INPUT THE MESSAGE OF THE SHOP)//CHECKED OTHER SHOP ON WIR// FOUND NONE// SENT MESSAGE TO THE SHOP AND APPROVED THE PRICE CHANGE WITH SUP ID 15247

TRANSMIT ORDER WORKING ON MON - ASK QUEUE// (NAME OF FLORIST) SENT US A MESSAGE STATING (INPUT THE MESSAGE OF THE SHOP)// CHECKED OTHER SHOP ON WIR// FOUND (INPUT THE NAME OF THE NEW SHOP)// SENT CAN MESSAGE TO THE PREVIOUS SHOP// RESENT THE ORDER TO THE NEW SHOP// DELETING MESSAGE ON QUEUE WITH SUP ID 15247

CHECKED OTHER SHOP ON WIR// FOUND SHOP BUT DELIVERY DATE IS TODAY// SENT MESSAGE TO THE SHOP AND APPROVED THE PRICE CHANGE WITH SUP ID 15247*** ????????????????????????????????????????????????????????????

123 zip CALL CUSTOMER AGAD

UPON CHECKING TOO LATE TO CALL CUSTOMER SEND EMAIL INSTEAD

CAN I ASK FOR YOUR CONSENT TO GIVE YOU FULL NAME TO THE RECIPIENT

WORKING ON FLE - NO SERVICING CITY//CHECKED WIR FOUND NONE//SENT EMAIL UPON CHECKING TOO LATE TO CALL CX// LEAVE CSI OPEN//APPROVAL

WIR IF THE TIME LUMAGPAS 2:30PM

RESIDENCE 9AM-8PM

WEEKDAYS 9AM - 5PM BUSINESS 9AM-5PM

CCE** WORKING ON CCE QUEUE/ CC DECLINED/ TRIED AUT BUT STILL DECLINED/ CALLED CUSTOMER TO ASK FOR ANOTHER CREDIT CARD APPROVED BY SUP ID 15247 BUT ROUTED TO VM LEFT DETAILED VM/ PROCESSED CANCEL ASSISTED BY SUP ID 15247

WORKING ON CCE QUEUE/ CC DECLINED/ TRIED AUT BUT STILL DECLINED/ CALLED CUSTOMER TO ASK FOR ANOTHER CREDIT CARD APPROVED BY SUP ID 15247 BUT SAID HIS WALLET WAS LOST AND WOULD LIKE A WAY TO STILL CONTINUE///OFFERED CANCELLATION AND CALL BACK TOMORROW TO PLACE AN ORDER AGAIN//CUSTOMER APPROVED AND WAS GLAD / PROCESSED CANCEL ASSISTED BY SUP ID 15247

WORKING ON CCE QUEUE/ CC DECLINED/ TRIED AUT BUT STILL DECLINED/ CALLED CUSTOMER TO ASK FOR ANOTHER CREDIT CARD APPROVED BY SUP ID 15247 BUT OUTBOUND CALL FAILED SENT EMAIL INSTEAD/ PROCESSED CANCEL ASSISTED BY SUP ID 15247

WORKING ON CCE QUEUE / CC DECLINED / ORDER MARK AS FRAUD / AS PER CHECKING OTHER ORDERS USING EMAIL ADDRESS OF THE CUSTOMER THERE ARE 3 MORE ORDERS STATUS DELETED / AS PER GUIDELINES NO NEED TO CALL CUSTOMER / PROCESSED CANCEL ASSISTED BY SUP ID 15247 CCE***** joeasmond@gmail.com SUP ID DAD CHUA 13626 TL SAM 13810 TL JAN 15247 TL MARDICK 17597 OS MELVIN 1477 OS APOL 15391 TL ALAGBAN 5373 TL ROSEVIC 3770 TL SHE LEADER26 KARLA CUTIE 5779