4999723-1

Dispute ID:4999723-1. DND 2022-08-31. CH is disputing UT from Google and Google Moon Active amounting to $9.47. As per VCF, card in possession at time of purchase. PIN stated as "Password manager". REG E claim. No merchant credit. No claim cancellation. INVESTIGATION Member has previous transaction with the disputed merchant where it has entry mode 10, credential on file and no response code 85 was captured prior the authorization of the disputed transaction. There is continuous funding event during the disputed UT timeline. Balance exhausted after the authorization of the last disputed transaction. No fraud alerts. No PII changes within the disputed UT timeline. No signs of account takeover. There is enough evidence to deny the claim. Final resolution, no error found. Sent final letter ZD #53570078. Filed FR ROL Case #2261182262,2261182263. Case closed.