Phone call spiel

Hi! is this ? This is Cedrick from t-mobile messaging and

I just want to ask if you are still available through our chat so we can further discuss your concern?

I'd like to ask how was your experience in T-mobile so far?

Hi Sarai this cedrick from t mobile messaging and I just want to confirm if youre be able to process an upgrade in your end already?

you may also see the usages on your current bill once generate but no worries we will set up a follow up on friday to make sure that you already see your usages sounds like a plan?

Hi Sarai this cedrick from t mobile messaging and I just want to confirm if youre be able to process an upgrade in your end already?

do you want to process it on your end by the store or with us? we can also process it here

hi daniel this cedrick from t mobile messaging and I just want to inform you regarding your concern to your device and as per checking further here, your warranty under the device expired last 12/04/2023. As for this, you have an option to visit a nearby Samsung store as they can provide options for repair. Also, you may visit a third-party repair shop to repair the device.

Once everything is already repaired, you can also trade it in if you wish to upgrade your device and replace it with a different make and model. We have a lot of promotions available for you.

I will give you a follow up as well to make sure you are able to replace your device. May I kindly ask the best time to reach after?

let me know if you need further help with this matter. Thank you very much!

Hi Sarai this cedrick from t mobile messaging and I just want to confirm if youre be able to process an upgrade in your end already?

to further help you out we can check stores near your location, so will be able to check if the account may i kindly ask what specific device are you eyeing up so we can check if it is available to the store near you,