Thank you for holding. I know it's been longer than normal. My name is ​Marj and I will be assisting you! Let's get into your concern.

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How may I help you with the info on upgrade?

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CX: I want to upgrade to the galaxy z fold but I wanted to know what is the most affordable way for me to do that.

I see there are some major discounts for changing to certain plans

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I know that you are looking for promotions that are affordable worries, I can check here on my resources.

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While I'm checking, how's your overall T-Mobile experience so far?

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May I know if you have a trade-in?

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I was able to check here that we have an ongoing promotion for the Trade-in, however the plan qualification is Go5G Plus & Next.

Would you like to take advantage with the promotions?

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I was able to check here you have one line, and if you are planning to change your plan it will cost 1 line: $90 w/ AutoPay / $95 Regular. 

The promotion is Android: $1,000 off with Trade on Go5G Plus/Next. The cost it depends on the device that you trade-in.

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Shall we go ahead and proceed?
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I'll be sending you a One Time PIN that expires in 3 minutes, kindly send it back once received

One Time Pin successfully sent.

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