5337832

Dispute ID: 5337832. DND: 2022-10-19. REG E claim. Old account. PTF Claim.CH is disputing 7 UT Card-Absent transaction from multiple merchants amounting to $471.23. As per Penny, card not in possession at the time of transactions. PIN written down. No merchant credit found as of this time. No claim cancellation. Disputed card ending in 5932 is closed. #force_post INVESTIGATION FOUND: UT TIMELINE:2022-04-15 to 2022-04-26 TRXN TYPE: Moto 7 Entry Mode 1 Card-Absent with CB rights Moto 7 Entry Mode 10 Card-Absent with CB rights Moto 7 Entry Mode 1 Card-Absent with CB rights Moto 5 Entry Mode 10 Card-Absent with CB rights

No funding event before the authorization of the disputed transaction. No previous transaction history with the disputed merchant. Denial: Low ending balance after the authorization of the disputed transaction from CRYPTO.COM, Miami, FLUS on 2022-04-23 18:50:27. Galileo deny code 05,51, was captured within the UT timeline but not related with the disputed merchant, however, they are on the same disputed card ending 5932. Galileo deny code 51,05, was captured with the disputed merchant CRYPTO.COM 888-8248817 DEUS. No fraud alerts.