BOLA 2

We really do value customer like you. And that is the last thing we wanted to happen.

We totally understand where you coming from. We just need to work on this together.

And hoping we can still turn around the inconvenienced you have experienced. Remember we are always a Family here at T-mobile and we do always wanted to provide great service.

That is the reason as well we are going to file a manual submission in able for you to get a replacement for your IPhone 14 Plus. We all good with this Justin?