Temp check

We got you always. Aside from this, May I know how is your overall t-mobile service so far?

Also, If for some reason our chat get's disconnected. Are you still available for a call?

I wanted to make sure that we covered everything for our customers to save you time and effort from calling back, do you have any other concerns with your service that we can talk about?

We're delighted to hear that from one of our valued customers. We'll make sure you'll have better than ever service moving forward. Also, Would there be anything else we need to address regarding the account?

While I was bringing up your account, I noticed you have been with us for over 9 years now. That's awesome and thanks for being a part of our T-Mobile family!

Now that we're done with your concern. I just want to ask if you want to consider adding a new line on the account

Yaaay! is that a 100% yes? I hope you'll remember T-Mobile the way I have handled your concern today,. T-Mobile's goal is to put YOU-our customers first, and you will always be our number one priority!

NPS temp check (Survey) * As we represent T-Mobile, we always aim to provide an excellent experience. The way you see T-Mobile is the way you see my assistance. I'd like to ask, how was your experience with your T-Mobile services so far?

(If Yes)- Cool! Customer experience is always the center of our commitment. I hope I was able to positively impact your overall T-Mobile experience. T-Mobile's goal is to put YOU-our customers first, and you will always be our number one priority!

While I was bringing up your account, I noticed you have been with us for over 9 years now. That's awesome and thanks for being a part of our T-Mobile family!

I am now checking the account about it. I hope that this experience won't affect your perception of T-Mobile as a whole, we're really hoping that these circumstances that we're under won't change the fact that T-Mobile is doing everything to make your experience great.

While I am working on your account, I'd like to ask, how was your experience with your T-Mobile services so far?

I know it's not too much, but I hope you felt my sincerity in taking care of your concern in my own little way. I'm still hesitant to leave this conversation open without knowing if you are satisfied with the assistance I've provided and if I was able to attend to all your concerns today.

I wanted to make sure that we covered everything for our customers to save you time and effort from calling back, do you have any other concerns with your service that we can talk about?

Yaaay! Would you say that it has been a 100% yes when it comes to your service and network as well?

I hope you'll remember T-Mobile the way I have handled your concern today. T-Mobile's goal is to put YOU-our customers first, and you will always be our number one priority!