Kim -- 290 pd. KNOWLEDGE TREASURE https://docs.google.com/document/d/1BU0vcloA9LxG8D84r7RAnfY6BntQ53Ul6FUb9rRUnXc/edit CALL TRACKER https://docs.google.com/forms/d/e/1FAIpQLSeQKnBIeaeiTKastiRQogi_ew9dRj1lJrGKgyhxMzbh9t9wHQ/viewform CHIME INTAKE 7701 OUTAGE Our dispute services are currently undergoing a short maintenance at 12:00 AM today, February 5th, 2024. Our downtime should last no more than 30 minutes during this window. As a result, we're unable to check the status of your dispute. Services will be restored quickly. You should be able to check the status of your dispute in the Chime app after [1:00 AM Pacific time / 3:00 AM Central time / 4:00 AM Eastern time] on February 5th, 2024. You can also call back after this time and a Chime Dispute Intake agent will be happy to assist you. GALI : catherine.libaton@chime-mail.ubiquitygs.com CHIME EMAIL -- no longer avail. on 02-05-24 support@chime.app Station ID: ZD: 2666827 Disp: Merch: Sum: MM would like to know the said transaction: ==================================================== CHEAT SHEET: https://docs.google.com/spreadsheets/d/187Lm_GmVTDBFhDVU1_MDNOFY3upQb4TK5j_uuRMXEFc/edit#gid=0 (Position, Reason, Example, Position) https://chime.docebosaas.com/learn/course/478/play/5833:52/american-accents-and-language-styles;lp=44 MS DIRECT DEPOSIT Link to admin profile: Explanation of Issue: PAST!! https://chime.shelf.io/read/64df9356-9448-46b6-93f5-e66954ebd2ef 84162359 -- Name used during call: Cathy Link to admin profile: https://admin.1debit.com/admin/users/6520548/ Explanation of Issue: already filed rebuttal, MM insist to talk to a supervisor Member Desired Resolution: Transfer to De-esccaltion Team ==================================================== REMINDER !! beatubungbanua Ubiquity2023 pearlcelgustilo pass: Ping12345678updates9 DiAssured Pay Anyone EBT --- check last four// transfer to chime to other bank Cash App, Apple Cash -- need to close Ic* Instacart Pay Anyone - Undisputable Rs Thomas Training Asso770 ==================================================== -- Pend [3-5 BD] // PVC -- [10 BD ] // Card. [7-10 BD] // REg E .. [90 CD] // ATM -- [45 CD] MM would like to knbow about her tax refund PEND!! CH called in to dispute a transaction from xxxxxxxxxx . MM stated that he accidentally process the payment and already contacted the merchant and they advised MM to contact chime. Advised MM transaction is still pending and MM need to reach us back. Educ. MM that the transaction will settled within 3-5 BD. MM agreed. MM called in to dispute a transaction from xxxxxxxxxx . MM stated that transaction xxxxxxxxxx unauthorized . Advised MM transaction is still pending and MM need to reach us back. Educ. MM that the transaction will settled within 3-5 BD. MM agreed. Breanna Jones not authorize the transaction. FC BBRETAIL Feb23, Miami, FLUS MM disconnect the call. CH called in to dispute a transaction from xxxxxxxxxx . MM stated that Advised MM the dispute summary and 90 CD for resolution timeframe. 10 BSD for PVC . Card replacement processed, TF 7 to 10 business days (Standard delivery), for shipping and shipping address/delivery address for card replacement. not authorize the transaction. Advised MM transaction is still pending. MM called in to dispute a transaction from xxxxxxxxxx. Customers stated that, MM stated that transaction are unauthorized. MM that the transaction will settled 3-5 BD. MM agreed since it is pending. MM called in to dispute a transaction from xxxxxxxxxx. Customers stated that, when she withdraw the funds it did not dispense. Advised MM transaction is still pending and MM need to reach us back. Educ. MM that the transaction will settled 3-5 BD. MM agreed. PEND!! REBUTTAL MM called in regarding her past dispute. MM did not agreed to the final determination of her claim, filed rebuttal. MM will send new docs. to our email support@chime.com. MM stated that she did not receive the item/merchandise Uber Eats DISCO. UT. Filed dispute, unable to provide timeframe since MM disconnect the call, process card closure. Filed dispute, unable to provide timeframe since MM disconnect the call, card closure was already processed. Summary: MM called in to dispute a transactions from xxxxxxx . MM stated that transaction are unauthorized. Advised the customer that I will file the dispute. UNABLE TO PROVIDE THE FOLLOWING (MM disconnect the call ) : dispute summary. 10 BSD for PVC. Card replacement processed, TF 7 to 10 business days (Standard delivery), for shipping and shipping address/delivery address for card replacement. Card was already replaced, MM called in to dispute a transactions from xxxxxxxxxxx MM stated that transaction are unauthorized. Advised the customer that I will file the dispute. Advised MM the dispute summary and 90 CD for resolution timeframe. 10 BSD for PVC . Card replacement processed, TF 7 to 10 business days (Standard delivery), for shipping and shipping address/delivery address for card replacement. ==================================================== UT. F 93587151771 Apple -- Pend [3-5 BD] // PVC -- [45 CD] // Card. [7-10 BD] // REg E .. [90 CD] // ATM -- [45 CD] [10 BD] Opengp Educ. MM dispute is still ongoing. MM opt not to process stop payment. q2 Filed dispute, provide timeframe and process card closure. Filed dispute, provide timeframe and process Stop Payment. Advised MM transaction is still pending. Advised MM transaction is still pending, process card closure. Advised MM no error found and no error found. RFD requested. Advised MM transaction was undisputable. Process block merchant as per MM requested. MM disconnect the call. Cathy [90 CD] 10 BD [ ] ****** Name used during call: Cathy CH called in to block a merchants (Roku, Amazon, Apple and Nintendo)Blocked merchants as per MM request. Link to admin profile: https://admin.1debit.com/admin/users/63150657/ Explanation of Issue: MM would like to know if the funds was successfully transferred. Member Desired Resolution: Transfers to MS Catherine Libaton Jun Mark Pomerada 84856916 MM Error: Advised member to contact the merchant Advised MM that the transaction is still pending. [3-5 BD, transaction to settled] MM ci to check why the $47.00 that she just transfer on her today was not showing on her account. Transfer to Tihani P. STOP PAYMENT -- EBT and Direct Debit MM disagreed with the final determination of the claim (denied). 12868589 Resolution(s)Filed dispute, provide timeframe and process Stop Payment. Summary: MM called in to dispute a transaction from xxxxxxxxxx. MM stated that transaction is unauthorized. Advised the customer that I will file the dispute and provided the dispute summary. -Advised CH that it takes 90 CD for resolution deadline and 10 BSD for PVC, process Stop Payment. several merchants Card replacement was already process. MM stated that he did not receive the merchandise funds was transferred to the incorrect recipient. the merchant charge her account twice -- Pend [3-5 BD] // PVC [10 BSD] -- // Card. [ 7-10 BD] // REg E .. [90 CD] // ATM -- [45 CD] // [20 BD] ========================================= MM agreed with the final determination of the claim (denied) CH agreed. MM is requesting for documentation. **** UPDATED MAIN !! ***** 4551644 MM is requesting for the documents . Asking permission to reboot my PC due of internet latency. TIA Exist!   Educ. MM investigation is still ongoing. MM called in to check existing dispute, educ. MM investigation is still ongoing. -Advised CH that it takes 90 CD for resolution deadline Pay Fx Bbretail =============== ========================== Filed dispute, provide timeframe and process card closure. Filed dispute, provide timeframe and process Stop Payment. Advised MM transaction is still pending. Advised MM transaction is still pending, process card closure. Filed dispute, provide timeframe, card closure was already processed. Advised MM no error found, RFD requested. Advised MM transaction was undisputable. Process block merchant as per MM requested. MM disconnect the call. Cathy [ 90 CD] [10 BD ] [ ] ****** Name used during call: Cathy -- Pend [3-5 BD] // PVC [10 BSD] -- // Card. [ 7-10 BD] // REg E .. [90 CD] // ATM -- [45 CD] // [20 BD] =============== ========================== ZD: Disp: Merch: Sum: Dominique Herron 12953392 allie // exist doipsute ============================================ **** UPDATED MAIN !! **** readezamorales Ubiquity2019 QBB pls.. TY ========================================= ZD: Disp: Merch: Sum: MS-- Core X General Ms- Access Identity- Core X Identity ATO Team -- Fraud X Genearl Society Group - Core X Specialty Member Services - Core X Supervisor Escalation ---- DI Existing // Marshall GC -- ZD: 85754802 Phone Call from User ID 1979328 ---------------------------------------------------------------- ZD # : 85772266 Phone Call from User ID 6718158 ---------------------------------------------------------------- **************REMINDER ************** If there is an issue with updating the member’s address in their app, you will need to connect the member with our Account Access and Identity (AAI) team. CUES: “In order to send you a new card, I’ll need to connect you with our Account Access & Identity team to update your address.” ========================================= 6: 15 -- 6:30 1st break 6:30 -- 7-- WBR- intouch // F9 --coaching ========================================= 265 lake Side Circle Covinton GA 30016 **************************************************************** Based on our investigation, we’ve concluded that no error occurred. Your dispute claim was denied. More information about our investigation: We sent you a message letting you know that a temporary credit in the amount of <> was posted to your account on <>. On <>, this temporary credit will be reversed, and your account will be debited. Please make sure that there are sufficient funds in your account to cover the <> that will be debited. During our investigation, we examine all the available information regarding the transaction(s) reported. As part of our review, we evaluated: the transaction data, your purchase history with the merchant/recipient information you provided Any additional information/evidence the merchant provided to us (if any was provided) ------------------------- If you do not agree with the outcome of your dispute, we can send you screenshots of the documents we used in our investigation. We’ll send screenshots within 10 business days. The documents we will provide will include: Information that was available to us while we investigated your dispute Additional information or evidence from the <>, if any was provided. Wave 16 scorecard https://docs.google.com/spreadsheets/d/1QNP68-jQOMFZLKaRniMMfkkNmo5TVSKmmpjQv_tE25Y/edit#gid=0 ----------------------------------------------------------------- Dispute ID: 11149162 DND: 2023-08-17 Reg E - Unauthorized Transaction Decision Outcome: Approved Decision Outcome Reasoning: - Received WSUD and approved by the bank - Transaction was past 60 days - No ACH LOA request due to stride account ----------------------------------------------------------------- NOTATION Dispute ID: xxxxx DND: xxxxxx Reg E - Unauthorized Transaction Decision Outcome: Approved Decision Outcome Reasoning: - No ACH LOA sent due to transaction was deminimis and below threshold *****None **** Other *** Approved -Recieved WSUD and forwarded to bank for reversal () -No ACH LOA sent due to claims are below threshold ----------------------------------------------------------------- PN -- 11225623 -No ACH LOA sent due to stride account - No ACH LOA sent due to no bancorp data available -No ACH LOA sent due to new PRN -No ACH LOA sent due to claims are below thresho 11465271 -- -- LOA --- 1st LOA due on 10-29 11507498 -- NO WSUD -- -BC 1st LOA done 2nd LOA done!! 11524744-- LOA done BC -- PTF 2nd LOA 10-04-23--2nd LOA DONE !! 11508015 - LOA done BC -- PTF 2nd LOA LOA DONE !! 855-934-3125 11155948 --- 2nd LOA done catherine.libaton@chime-mail.ubiquitygs.com ******************************************** Chief Executive Supervisor Sept 5 1985 -- Sumag Elemenatry School From Head Teacher 1, 2 and 3 PRov ( 1. What are the key points discussed in the radio interview? * NGCP AnnualImprovement Plan Planning and Research-- Division Proncipals SIP Div. Education Development Plan Community Linkages and Partnership Ex.. Computers Quality Assurance == insuring the ducoment apply for permit to opearate or techers asking for ranking poition Technical Assistance --- Domino effect From Proncipal to Teachers S 1 DRRM -- bagyo, earthquick drill, action plan, meantenave report(each unit dohe a person to supervise) Human Resourse Developement == New Teachers --- Teachers needs to know studengts' status ===== Science of Education in Agriculture ===== From Medel Elem. Schholl -- to Medalla Eelm. School *** 207 --Need Highschool Students == Filipino Qaulification on Dept Education === PRC general average ---- ETCIF (promotion) ----CAR T-1--- 25 000 T-2 needs seminar attended 2. What are the implications, of the key points discussed, to you as a future teacher? Technology Innovator Honor the Pledge in Vision and Mission in Dep. Ed. 11997778 -- CLOSE need to CHECK 12102474 --- PN -- KAth P. 11800859 ---- GL!! 12348114 -- 1ST loa 12-14 2ND ON - 12-28-23 "User name: disputes@ubiquitygs.com Password: Chime2019! ub_clibaton Ubiquity0605 425592 Catherine Libaton 175253 Romar Salazar 12214592 - -1st LOA/ 2nd 12-07 -- 2nd on 12-22-23 12340443 -- Kath P> 12-14 12382828 -- Kath P> 12-18 12357625 -- PN For LOA -1st LOA/ 2nd 12-18 -- 2nd on 01-02-24 12359366--- PN For LOA -1st LOA/ 2nd 12-18 -- 2nd on 01-02-24 12423854 -- -1st LOA 12-22 / 2nd on 01-05-24 12423861-- 1st LOA 12-22 / 2nd on 01-05-24 12423905 -- 1st LOA 12-22 / 2nd on 01-05-24 12382189-- 1st LOA 12-25 / 2nd on 01-08-24 --- BA 12386240 -- 1st LOA 12-25 / 2nd on 01-08-24 --- BA 12387014 -- 1st LOA 12-25 / 2nd on 01-08-24 --- 2 BA 12397173 -- 1st LOA 12-25 / 2nd on 01-08-24 --- 3 BA \12359366 -- Need PC 1-02-24 12357625 -- Need PC 1-02-24 12423861 - Need PC 1-09-24 12453164 - KAth P ** Additional Information ***** Erratum: ** Additional Information Dispute ID: 12453375 DND: 2023-12-26 Reg E - Unauthorized Transaction Decision Outcome: Approved Decision Outcome Reasoning: - Received WSUD and approved by the bank 156126309483 --acct 6475215705-- comp 091000013182879-- trac Albert Instant EA - Transaction Was Cancelled Reg E - Duplicate Charge ========================================= Dispute ID: 12214592 DND: 2023-12-01 Reg E - Unauthorized Transaction Decision Outcome: Approved and Deny Decision Outcome Reasoning: - Received WSUD and approved by the bank ( 7th transaction ) - 1st and 2nd LOA sent, no response as of this date - NO ACH LOA sent due to transaction was below threshold (1st transaction) - Transaction is not a dispute ( transation ID # 41522283136 ) ========================================= *** Erratum: Dispute ID: 12382207 DND: 2023-12-18 Reg E - Unauthorized Transaction Decision Outcome: Approved and Deny Decision Outcome Reasoning: - Received WSUD and approved by the bank ( 6th and 7th transaction ) - First disputed transaction date was on 2023-03-17 = 5th of the month billing statement date 2023-04-05+ 60 calendar days= 2023-06-04. Transactions are within bank's liability. - Three transaction are within CH's liability. ========================================= Decision Outcome: Approved and Deny Decision Outcome Reasoning: - Received WSUD and approved by the bank ( 6th transaction ) - 1st and 2nd LOA sent, no response as of this date - First disputed transaction date was on 2023-03-17 = 5th of the month billing statement date 2023-04-05+ 60 calendar days= 2023-06-04. Transactions are within bank's liability. - Three transaction are within CH's liability. Shanel 11935560 -- For closure Reamae Kent 12020671 -- - For closure ( LOA ineligible) ========================================= Decision Outcome: Approved and Deny Decision Outcome Reasoning: - Received WSUD and approved by the bank (4th, 5th and 6th transaction ) - 1st and 2nd LOA sent, no response as of this date - Received partial merchant credit - First disputed transaction date was on 2023-02-06= 5th of the month billing statement date 2023-03-05+ 60 calendar days= 2023-05-04. Transactions are within bank's liability. - One transaction are within CH's liability. ========================================= 12255715 -- PN KATH P>.. 12112080 -- PN KATH P **** Erratum: Decision Outcome: Approved and Deny Decision Outcome Reasoning: - 1st and 2nd LOA sent, no response as of this date - Received WSUD and approved by the bank ( 8th, 9th and 10th transaction ) - 1st and 2nd LOA sent, no response as of this date - First disputed transaction date was on 2023-05-26 = 5th of the month billing statement date 2023-06-05+ 60 calendar days= 2023-08-04. Transactions are within bank's liability. - Two transactions are within CH's liability. ========================================= Decision Outcome: Approved Decision Outcome Reasoning: - Received WSUD and approved by the bank ( transactions 5th, 6th, 7th and 8th ) - 1st and 2nd LOA sent, no response as of this date - First disputed transaction date was on 2023-07-13 = 5th of the month billing statement date 2023-08-05+ 60 calendar days= 2023-09-23. Transactions are within bank's liability. Dispute ID: 12213843 DND: 2023-12-01 Reg E - Transfer Not Received By Recipient Decision Outcome: Approved Decision Outcome Reasoning: - NO ACH LOA sent due to stride account ------------------------------------------------------- 11925093 --------- Adjust********** 205-261-0283 Decision Outcome: Approved Decision Outcome Reasoning: - 1st and 2nd LOA sent, no response as of this date ========================================= Decision Outcome: Approved Decision Outcome Reasoning: - 1st and 2nd LOA sent, no response as of this date - 1st LOA sent ========================================= *** Erratum: - NO ACH LOA sent due to, no bancorp data available - NO ACH LOA sent due to new PRN - Received WSUD and forwarded to bank for reversal - NO ACH LOA sent due to stride account - 1st and 2nd LOA sent, no response as of this date - NO ACH LOA sent due to new PRN, transactions are past 60 days and below threshold Decision Outcome: Case ongoing Decision Outcome Reasoning: - Received WSUD and approved by the bank - 1st LOA sent *** Additional Notes: *** Erratum: Dispute ID: 11883291 DND: 2023-10-28 Reg E - Unauthorized Transaction Decision Outcome: Approved and Deny Decision Outcome Reasoning: -1st and 2nd LOA sent, no response as of this date - Received WSUD and approved by the bank ( Transaction number 1 and 2 ) - First disputed date was on 2023-03-24 = 5th of the month billing statement date 2023-04-05 + 60 calendar days = 2023-06-30. Transactions are within bank's liability for write-off. - One transaction are within CH's liability. PLANET FIT 062000017301264 1710602737 -- Comp 156127911964-- acct Decision Outcome: Approved and Deny Decision Outcome Reasoning: - NO ACH LOA sent due to stride account and transactions are below threshold - First disputed date was on 2023-06-02 = 5th of the month billing statement date 2023-07-05 + 60 calendar days = 2023-09-03. Transactions are within bank's liability for write-off. - Transacton number 3 and number 4 are within CH's liability. Decision Outcome: Approved Decision Outcome Reasoning: - Received WSUD and approved by the bank ( Transactions # 1 and 2 ) - 1st and 2nd LOA sent, no response as of this date - Claim is under monitoring Decision Outcome: Approved - Received WSUD and approved by the bank ( Transaction number 4, 5 and 6 ) - NO ACH LOA sent due to stride account - First disputed date was on 2023-06-09 = 5th of the month billing statement date 2023-07-05 + 60 calendar days= 2023-09-03. Transactions are within bank's liability for write-off. Decision Outcome: Case ongoing - Received WSUD and approved by the bank ( Transaction from number 1 ) Decision Outcome Reasoning: - 1st LOA sent Decision Outcome: Approved and Deny Decision Outcome Reasoning: - Received WSUD and approved by the bank ( Transaction from number 15 to 20 ) - NO ACH LOA sent due to stride account - First disputed date was on 2023-01-31= 5th of the month billing statement date 2023-02-05 + 60 calendar days= 2023-04-06. Transactions are within bank's liability for write-off. - Transactons from number 6 to number 14 are within CH's liability. Decision Outcome: Approved Decision Outcome Reasoning: - Received WSUD and approved by the bank (Transaction number 2 to number 7) - No ACH LOA sent due to transaction was below threshold (Transaction #: 4464900066) - Received valid WSUD and approved by the bank ( Transaction I# 1 and 2 ) Decision Outcome: Case ongoing Decision Outcome Reasoning: - 1st LOA sent -------------------------------------------- Decision Outcome: Approved Decision Outcome Reasoning: - ACH LOA sent multiple times, did not go through due to FAX ERROR Decision Outcome: Approved Decision Outcome Reasoning: - NO ACH LOA sent due to new PRN - NO ACH LOA sent due to stride account and transactions are below threshold Decision Outcome: Approved and Deny Decision Outcome Reasoning: - Received WSUD and approved by the bank ( Transaction # 1 and 2 ) - No ACH LOA sent due to stride account - First disputed date was on 2023-03-17= 5th of the month billing statement date 2023-04-05 + 60 calendar days= 2023-06-30. Transactions are within bank's liability for write-off. - One transacton are within CH's liability. - NO ACH LOA sent due to, no bancorp data available - NO ACH LOA sent due to new PRN - Received WSUD and forwarded to bank for reversal - NO ACH LOA sent due to stride account - 1st and 2nd LOA sent, no response as of this date - NO ACH LOA sent due to new PRN, transactions are past 60 days and below threshold Decision Outcome: Case ongoing Decision Outcome Reasoning: - Received WSUD and approved by the bank - 1st LOA sent Decision Outcome: Approved and Deny Decision Outcome Reasoning: Transaction ID : 41593725807 - No ACH LOA sent due to traasctions are below - First disputed date was on 2022-02-25 = 5th of the month billing statement date 2022-03-05 + 60 calendar days= 2023-05-04. Transactions are within bank's liability for write-off. - Transacton from # 4 to number 27 are within CH's liability, deny. 156157223413 -- actt 1710602737 -- comp id PLANET FIT 062000012313434 Dispute ID: 11881423 DND: 2023-10-28 Reg E - Unauthorized Transaction Decision Outcome: Approved Decision Outcome: Approved and Deny Decision Outcome Reasoning: - Received WSUD and approved by the bank ( Transaction from # 1 to # 3 ) - No ACH LOA sent due to stride account - First disputed date was on 2023-04-10 = 5th of the month billing statement date 2023-05-05 + 60 calendar days= 2023-07-04. Transactions are within bank's liability for write-off. - No ACH LOA request sent. Merchant’s Bank is JPMorgan and does not provide documents - 1st and 2nd LOA sent, no response as of this date Decision Outcome: Approved and Deny Decision Outcome Reasoning: - - Recieved WSUD and approved by the bank (Transaction from # 1 to # 3 ) - NO ACH LOA sent due to stride account - First disputed date was on 2021-05-17 = 5th of the month billing statement date 2021-06-05 + 60 calendar days= 2021-08-04. Transactions are within bank's liability for write-off. - Transactions from # 4 to # 29 are within CH's liability, deny. - 1st and 2nd LOA sentt, no response as of this date - First disputed date was on 2023-05-11 = 5th of the month billing statement date 2023-06-05 + 60 calendar days= 2023-08-04. Transactions are within bank's liability for write-off. - Four transactions are within CH's liability, deny. - No ACH LOA request sent. Merchant’s Bank is JPMorgan and does not provide documents Decision Outcome: Case ongoing Decision Outcome Reasoning: - Received WSUD and approved by the bank ( Transaction ID's #: 41590743885 and 41568572892 ) - 1st LOA sent ( Trnsactions from # 3 to # 5 ) - First disputed date was on 2023-04-25= 5th of the month billing statement date 2023-05-05+ 60 calendar days= 2023-07-04. Transactions are within bank's liability for write-off. - One transaction are within CH's liability, deny. 156122560089 PLANET FIT 062000018181509 1710602737 -- comp. ID 062000017359878 - NO ACH LOA sent due to stride account - 1st LOA sent - NO ACH LOA sent due to transaction was beloe threshold ( Transaction ID #: 4544739699 ) Decision Outcome: Approved Decision Outcome Reasoning: - 1st and 2nd LOA sentt, no response as of this date - First disputed date was on 2022-11-04= 5th of the month billing statement date 12/05/22+ 60 calendar days= 02/03/23. Transactions are within bank's liability for write-off. - Transactions from # 8 to # 22 are within CH's liability, deny. 169168679283 084106760053924 -------------------------------------------------------- - NO ACH LOA sent due to, no bancorp data available - NO ACH LOA sent due to new PRN - Received WSUD and forwarded to bank for reversal - NO ACH LOA sent due to stride account - 1st and 2nd LOA sent, no response as of this date - NO ACH LOA sent due to new PRN, transactions are past 60 days and below threshold -------------------------------------------------------- Decision Outcome: Approved Decision Outcome Reasoning: - Received WSUD and submitted to bank for reversal, no response as of this date - 1st and 2nd LOA sent, no response as of this date - Received WSUD and approved by the bank ( Transaction ID's #: 4985063793, 4954078325 and 4945094743 ) - No ACH LOA sent due to transactions are below threshold and stride account - First disputed date was on 2022-05-06= 5th of the month billing statement date 06/05/22+ 60 calendar days= 08/30/22. Transactions are within bank's liability for write-off. - NO ACH LOA sent due to, no bancorp data available - NO ACH LOA sent due to new PRN - NO ACH LOA sent due to stride account - Received WSUD no response as of this date - 1st LOA sent ----------------------------------------------------------------- 084106760022564 1834177889 169112671295 ----------------------------------------------------------------- *** Erratum: Dispute ID: 11387866 DND: 2023-09-07 Reg E - Unauthorized Transaction Decision Outcome: Approved Decision Outcome Reasoning: - Received WSUD and forwarded to bank for reversal, no response as of this date - NO ACH LOA sent due to stride account - Received WSUD and forwarded to bank for reversal, no response as of this date - NO ACH LOA sent due to stride account - 1st ACH LOA sent, no response as of this date - 2nd LOA sent - Claim is under monitoring t ----------------------------------------------------------------- **** Erratum: - Received WSUD and approved by the bank (Transactions from number 1 to number 3 ) - NO ACH LOA sent due to stride account and below threshold ( Remaining transactions ) -First disputed date was on xxxxxxx = 5th of the month billing statement date xxxxxxx + 60 calendar days= xxxxxxx . Transactions are within bank's liability for write-off. - Received valid WSUD and forwarded to bank for reversal, no response as of this date - NO ACH LOA sent due to stride account - Received WSUD and approved by the bank - NO ACH LOA sent due to stride account - Received WSUD and approved by the bank ( Transaction ID #: 4184956057 ) - NO ACH LOA sent due to new PRN - Received WSUD and approved by the bank - NO ACH LOA sent due to stride account - NO ACH LOA sent due to stride account - NO ACH LOA sent due to new PRN ----------------------------------------------------------------- Dispute ID: 11250896 DND: 2023-08-26 Reg E - Unauthorized Transaction Decision Outcome: Approved Decision Outcome Reasoning: - Received WSUD and approved by the bank ----------------------------------------------------------------- - Received valid WSUD, no response as of this date - 2nd LOA sent - Claim is under monitoring -Received valid WSUD and approvbed by the bank ----------------------------------------------------------------- Dispute ID: 11532639 DND: 2023-09-21 Reg E - Unauthorized Transaction Decision Outcome: Approved Decision Outcome Reasoning: -Received valid WSUD and approvbed by the bank - ACH LOA sent multiple times, did not go through due to FAX ERROR ----------------------------------------------------------------- Dispute ID: 11290641 DND: 2023-08-30 Reg E - Unauthorized Transaction Decision Outcome: Approved Decision Outcome Reasoning: - Received valid WSUD and approved by the bank - Received full merchant credit - ACH LOA sent multiple times, did not go through due to FAX ERROR - Recieved WSUD and forwarded to bank for reversal, no response as of this date ----------------------------------------------------------------- Dispute ID: 11155205 DND: 2023-08-17 Reg E - Unauthorized Transaction Decision Outcome: Approved Decision Outcome Reasoning: - No ACH LOA sent due to stride account - No ACH LOA sent due to New PRN ----------------------------------------------------------------- - Recieved WSUD and forwarded to bank for reversal - No ACH LOA sent due to stride account and transactions are below threshold - No ACH LOA sent due to stride account and transactions are below threshold - No ACH LOA sent due to stride account - No ACH LOA sent due to New PRN ----------------------------------------------------------------- Dispute ID: 11096161 DND: 2023-08-12 Reg E - Unauthorized Transaction Decision Outcome: Decision Outcome Reasoning: - Recieved WSUD and forwarded to bank for reversal, no response as of this date -1st LOA sent - Claim is under monitoring Dispute ID: 11544350 DND: 2023-09-22 Reg E - Unauthorized Transaction Decision Outcome: Approved ----------------------------------------------------------------- Dispute ID: 11508678 DND: 2023-09-19 Reg E - Unauthorized Transaction Decision Outcome: Approved Decision Outcome Reasoning: - Received valid WSUD and approved by the bank - Recieved WSUD and forwarded to bank for reversal, no response as of this date forwarded to bank for reversal, no response as of this date - Claim is under monitoring -1st LOA sent 156119785434 Bright Money 084106760024219 - Recieved WSUD and forwarded to bank for reversal, no response as of this date - POA received - As per document, 1 information matched of the cardholder ----------------------------------------------------------------- Dispute ID: 11070730 DND: 2023-08-10 EA - Paid By Other Means Decision Outcome: Approved Decision Outcome Reasoning: - Recieved WSUD and forwarded to bank for reversal, no response as of this date - No ACH LOA request due to new PRN - Recieved WSUD and forwarded to bank for reversal, no response as of this date - No ACH LOA request due to, transactions are below threshold - Received full merchant credit - Claim is under monitoring - No ACH LOA request due to srtide account - No ACH LOA request due to new PRN ----------------------------------------------------------------- Dispute ID: 11356771 DND: 2023-09-05 Reg E - Unauthorized Transaction Decision: Approved Decision Outcome Reasoning: -Recieved valid WSUD and approved by the bank ( Transaction ID #: 4192969728 ) - Received full merchant credit (Transaction ID #: 4192969730) - TXN 4192969730 was invalid due to incorrect amount in WSUD form - No LOA sent due to new PRN - ACH LOA sent multiple times, could not go through due to fax error ------------------------------------------------------------------------------------------------- - No ACH LOA sent due to no bancorp data available, already exhausted 5 calendar days after the transaction date. -Claim is under monitoring ----------------------------------------------------------------- WORK -------- 11553692 --------------------- 11153392 ---need 2nd LOA---- -done 11200239 -- -need 1st LOA------- -done 2nd on 09-28-23 11472013 --- Need LOA 2nd LOA on 10-03-23 -done 11451380 -- NO WSUD ST 11452125 -- NO WSUD ST 11138808 --- WSUD Received and forwarded to bank for Reversal but no response from the bank as of this date. - ACH LOA not sent due to Merchant’s Bank is JPMorgan and does not provide documents. and RESO DUE. 11218796 -- -Received valid WSUD and approved by the bank ----------------------------------------------------------------------- Dispute ID: 11158974 DND: 2023-08-17 Reg E - Unauthorized Transaction Decision Outcome: Approved Decision Outcome Reasoning: - Recieved valid WSUD and approved by the bank ----------------------------------------------------------------------- Dispute ID: 11151719 DND: 2023-08-17 Reg E - Unauthorized Transaction Decision Outcome: Approved Decision Outcome Reasoning - ACH LOA sent multiple times, did not go through due to FAX ERROR ******************************************** Dispute ID: 11134750 DND: 2023-08-16 Reg E - Unauthorized Transaction Decision Outcome: Approved Decision Outcome Reasoning - ACH -Recieved valid WSUD and forwarded to bank for reversal, no response as of this date - No ACH LOA sent due to, new PRN ----------------------------------------------------------------------- *****Erratum: Dispute ID: 11447581 DND: 2023-07-08 Reg E - Unauthorized Transaction Decision Outcome: Approved Decision Outcome Reasoning -Recieved WSUD and forwarded to bank for reversal -Claim is under monitoring ***Internal Note: Claim was assingned on 09-13-23. Provisional Credit Overdue 2023-07-21. Resolution Overdue 2023-08-22. -Recieved valid WSUD and forwarded to bank for reversal -Recieved WSUD and forwarded to bank for reversal -No ACH LOA sent due to new PRN (Transaction ID # : 4188095803--Incorrect amount and settlement date) -Recieved valid WSUD and forwarded to bank for reversal -No ACH LOA sent due to stride account -Recieved valid WSUD and forwarded to bank for reversal ------------------------------------------------------------------ Decision Outcome: Case Ongoing Decision Outcome Reasoning -Recieved WSUD and forwarded to bank for reversal - No ACH LOA sent due to new PRN (Transaction ID #: 4194217101- incorrect transaction amount in WSUD) 11451485 -- untouched ------------------------------------------------------------------ Decision Outcome: Case Ongoing Decision Outcome Reasoning -No ACH LOA sent due to stride account -------------------------------------------------------------------- ST --- nO WSUD ****Additional Notes: Dispute ID: 11370091 DND: 2023-09-06 Reg E - Unauthorized Transaction -Received valid WSUD and forwarded to bank for reversal ============================================== Dispute ID: 11370165 DND: 2023-09-06 Reg E - Unauthorized Transaction Decision Outcome: Approved Decision Outcome Reasoning: WSUD received and approved by the bank 425592 Catherine A. Libaton Romar Salazar 175253 ============================================== 11089582 -- ST NO WSUD BC NO WSUD 11100215 -- BC -- no WSUD new PRN 11088329- BC -- no WSUD new PRN 11155827 - BC -- no WSUD new PRN 10992208 --- Need LEAN ---- Mark 11382367 returned Reso d ============================================== MONITORED 10809520 --BC --8-31 -- below trh 10802822 --BC --8-31 ---- already returned 10802393 - BC --8-31 10830902 -- BC 90- 01 LOA no response 10918229 -- WSUD no reponse new PRN 11447581 -- Reso due - srtide 10968439 - BC no response -- need LOA 11002519 - BC no response-- need LOA 11018542 - ST bank no response- 11045115 -- BC no response-- need LOA 11047384 - ST bank no response- 11077157 -- - BC no response-- need LOA 11070730 -- BC no response- new PRN 11070447 -- - BC no response-- 1st LOA done-- 2nd on 10-06-23 11089546 -- - BC no response-- 1st LOA done-- 2nd on 10-06-23 11097609 -- BC 1st LOA 2nd LOA on 10-10-23 11096161 -- BC 1st LOA 2nd LOA on 10-10-23 11148872 --- LOA 11237091 -- LOA 11312345 -- LOA 11311670 -- LOA 11867994 -- ST w/ WSUD -- Kath P 11605786 -- LOA ======================================================== Decision Outcome: Case Ongoing Decision Outcome Reasoning -Recieved WSUD and forwarded to bank for reversal (all transactions had incorrect settlement date and transaction amount except for the transaction ID #: 4117544624) -- No ACH LOA sent due to stride account ----------------------------------------------------------------- ----- - 11261465 ----- - Credit BC need to confirm Dispute ID: 11259552 DND: 2023-08-27 EA- Transaction Was Cancelled Decision Outcome: Case Ongoing Decision Outcome Reasoning -Recieved WSUD (Incorrect settlement date and amount - Transation ID #: 476298841 ) -No ACH LOA sent due to dtride account and past 60 days ----------------------------------------------------------------- OT 8-29-23 -- 2 hours ----------------------------------------------------------------------------- Decision Outcome: Case Ongoing Decision Outcome Reasoning -Recieved valid WSUD, forwarded to bank for reversal Dispute ID: 11076092 DND: 2023-08-10 Reg E - Unauthorized Transaction Decision Outcome: Approved Decision Outcome Reasoning -No ACH LOA sent due to stride account -Received full merchant credit ----------------------------------------------------------------- ST -- No WSUD Dispute ID: 11214876 DND: 2023-08-23 Reg E - Unauthorized Transaction Decision Outcome: Case Ongoing Decision Outcome Reasoning -No ACH LOA sent due to, stride account ---------------------------------------------------------------- Decision Outcome: Case Ongoing Decision Outcome Reasoning -Recieved valid WSUD, forwarded to bank for reversal WSUD Arlene Perez 169144366799 08.23.2023 ----------------------------------------------------------------- BC -- No WSUD no bancorp data Dispute ID: 11200239 DND: 2023-08-21 Reg E - Unauthorized Transaction Decision Outcome: Case Ongoing Decision Outcome Reasoning No ACH LOA sent due to, no bancorp data available ---------------------------------------------------------------- Decision Outcome: Approved Decision Outcome Reasoning -Recieved Valid WSUD and forwarded to bank for reversal WSUD Catherine Kiongera 389106461293 08.23.2023 ----------------------------------------------------------------- 08.21.2023 11154363 --- cancelled or dup charge? *********************************************** ----------------------------------------------------------------- SAMPLE CLOSE EA PTF ALL Dispute ID: 11126538 DND: 2023-08-15 EA - Transaction Was Cancelled Decision Outcome: Approved Decision Outcome Reasoning -Valid WSUD and approved by the bank - Claim is PTF EA/claim. -Therefore, the bank will issue credit for ALL transactions. ----------------------------------------------------------------- SAMPLE CLOSE RESO DUE Dispute ID: 11107604 DND: 2023-08-13 Reg E - Transfer Not Received By Recipient Decision Outcome: Approved Decision Outcome Reasoning: - Invalid WSUD received, transaction was PTF/past 60 days - No ACH LOA sent due to, new PRN - Valid WSUD and forwarded to bank for reversal, no response as of this date - No ACH LOA sent due to, new PRN and other transaction was below threshold - No ACH LOA sent due to, stride account - No ACH LOA sent due to, new PRN -No ACH LOA request sent due to no data available ***Additional Notes : Able to exhaust 5 days of bancorp data file from the transaction date, unable to find bancorp data. ---------------------------------------------------------------- Dispute ID: 11083392 DND: 2023-08-11 EA - Transaction Was Cancelled Decision Outcome: Approved Decision Outcome Reasoning: -Received WSUD and approved by the bank ---------------------------------------------------------------- WSUD Dajaun Castro 169108921175 09.31.2023 Dispute ID: XXXXX DND: XXXX Reg E - Unauthorized Transaction Decision Outcome: Approved Decision Outcome Reasoning: - POA received - As per document, returned as R06 --No ACH LOA request sent due to new PRN Dispute ID: 10868714 DND: 2023-07-22 Reg E - Unauthorized Transaction Decision Outcome: Approved Decision Outcome Reasoning: - No ACH LOA sent due to no bancorp data available, already exhausted 5 calendar days after the transaction date. ------------------------------------------------------------------------------------ - No ACH LOA sent due to no bancorp data available ***Additional Notes : Able to exhaust 5 days of bancorp data file from the transaction date, unable to find bancorp data. ============================================= SAMPLE ------- 10865769------------- double check ******* Dispute ID: 10865769 PVC REVERSAL on 09-12-23 DND: 2023-07-22 Reg E - Unauthorized Transaction Decision Outcome: Approved and Deny Decision Outcome Reasoning: -Received invalid WSUD -No ACH LOA sent due to, claims are below threshold and stride account - Transaction ID's : 4900646868 and 4925565815 supposed to have bank response, none until as of this date (need to include in CH's liability) -First disputed date was on 08/03/21= 5th of the month billing statement date 09/05/21+ 60 calendar days= 11/04/21. Transactions are within bank's liability for write-off. - Transactions from number 8 to 38 ( thirty one transactions ) are within CH's liability, deny. ----------------------------------------------------------------- Internal note: Correct transitioning but indicates incorrect Response Code. This has been escalated to Chime for correction. ----------------------------------------------------------------- - No ACH LOA request sent. Merchant’s Bank is JPMorgan and does not provide documents. ==================================================== Dispute ID: XXXXXX DND: XXXXXX Reg E - Unauthorized Transaction Decision Outcome: Aprroved Decision Outcome Reasoning: -No ACH LOA sent due to, stride account Internal note: Correct transitioning but indicates incorrect Response Code. This has been escalated to Chime for correction. ----------------------------------------------------------------- Dispute ID: 10744636 DND: 2023-07-11 Reg E - Unauthorized Transaction Decision Outcome: Aprroved and Deny Decision Outcome Reasoning: - valid WSUD and approved by the bank (Transaction ID's 41507749033 and 41484676228 ) - No ACH LOA sent due to claims are below CB threshold -First disputed date was on 11/26/21= 5th of the month billing statement date 12/05/21 + 60 calendar days= 02/03/22. Transactions are within bank's liability for write-off. - Two transactions are within CH's liability, deny. Internal note: Correct transitioning but indicates incorrect Response Code. This has been escalated to Chime for correction. ----------------------------------------------------------------- 11087563 --done 11149790 --done 11155184 -- done 11153370 -- - done 11155404 -- - - done 11075300 -- ****KINDLY DISREGARD THE SAID NOTATION: ***** -Recieved valid WSUD, forwarded to bank for reversal WSUD Kyannah Ladson 169148462685 08.23.2023 *** Erratum: Dispute ID: 11075300 DND: 2023-08-10 Reg E - Credit Not Posted Decision Outcome: Case Ongoing Decision Outcome Reasoning: -Invalid WSUD due to past 60 days - No ACH LOA sent due to new PRN 10982737 --- POA RESOLVE ******** ----------------------------------------------------------------------------- 11047384 ST -- NO WSUD 11049228 -- BC NO WSUD -- New PRN 11263728 -- Reso 10789155 --- APproved ----------------------------------------------------------------- OVERTIME 8-29 - 23 --2 and 18 mins 8-30-23--- 1 hr. 8-31-23--- 1 hr. 09-01-23-- 1 hr. 09-04-23-- 1 and 4 mins hr. 09-05-23-- 4 hrs 09-06-23- 4 hrs 09-07-23- 4 hrs 09-08-23- 4 hrs ---- 09-10-23- 5 hrs 09-19-23- 3 hrs , 30 mins 09-20-23 -- 5 hrs. 09-21-23 -- 3 hrs 09-22-23 --5 hrs 09-25-23 -- 3 hrs 09-26-23 -- 3 hrs 2023-09-01 2023-09-02 2023-09-03 2023-09-22 2023-09-25 ----------------------------------------------------------------- SAMPLE BASIC CLOSE - No ACH LOA sent due to no bancorp data available, already exhausted 5 calendar days after the transaction date. -Valid WSUD received and Submitted to Bank for Reversal, no response as of this date -Claim is under monitoring ----------------------------------------------------------------- Dispute ID: 11181806 DND: 2023-08-19 Reg E - Unauthorized Transaction Decision Outcome: Approved Decision Outcome Reasoning: - No ACH LOA sent due to NEW PRN - Received partial merchant credit ----------------------------------------------------------------- Dispute ID: 11038640 DND: 2023-08-07 Reg E - Unauthorized Transaction Decision Outcome: Approved Decision Outcome Reasoning - No ACH LOA sent due no new PRN - Received valid WSUD and forwarded to bank for reversal, no response as of this date - Claim is under monitoring -Received valid WSUD and approved by the bannk -No ACH LOA sent due to, stride account ----------------------------------------------------------------- Dispute ID: 11429643 DND: 2023-09-11a EA - Incorrect Amount Charge Decision Outcome: Approved Decision Outcome Reasoning -Received valid WSUD and approved by the bank ----------------------------------------------------------------- Dispute ID: 10766864 DND: 2023-07-13 Reg E - Unauthorized Transaction Decision Outcome: Approved Decision Outcome Reasoning -Received valid WSUD - Case is under monitoring ( already tracked the claim in centralized) *** Additional Note: Previous analy t unable to track the claim in centralized Internal note: Correct transitioning but indicates incorrect Response Code. This has been escalated to Chime for correction. ----------------------------------------------------------------- Dispute ID:10814132 DND: 2023-07-18 Reg E - ACH - Debit Unauthorized Transaction Decision Outcome: Approved Decision Outcome Reasoning - Received valid WSUD and forwarded to bank for reversal. No response as of thi sdate - Case is under monitoring ----------------------------------------------------------------- SAMPLSE CLOSE R10 Dispute ID: 10906126 DND: 2023-07-26 EA - Transaction Was Cancelled Decision Outcome: Approved Decision Outcome Reasoning - Received WSUD and approved by the bank - POA received -As per the document, Permission to Return as R10 has been granted but as per Bancorp's Bank they won't longer accept POA response with R10 as return code. -Therefore error found. ----------------------------------------------------------------- *** Erratum: Dispute ID: 10745478 DND: 2023-07-11 Reg E - Unauthorized Transaction Decision Outcome: Aprroved Decision Outcome Reasoning: -Received valid WSUD and submitted to bank for reversal, no response until to this date. - Claim is under monitoring Internal note: Correct transitioning but indicates incorrect Response Code. This has been escalated to Chime for correction. ----------------------------------------------------------------- ===================================================== Decision Outcome: Approved Decision Outcome Reasoning: -Valid WSUD and approved by the bank ======================================================== Dispute ID: 11095775 DND: 2023-08-12 Reg E - Unauthorized Transaction Decision Outcome: Case Ongoing Decision Outcome reasoning: -Valid WSUD received and Submitted to Bank for Reversal. WSUD Jamonza Clark 389154241027 8.21.2023 73282197 ======================================================== WSUD Robin Worth 156122499478 06.26.2023 Dispute ID: DND: DND:REG - E Unauthorized Transaction ACH Decision Outcome: Case Ongoing Decision Outcome Reasoning: -No merchant credit and claim cancellation. -Valid WSUD received and Submitted to Bank for Reversal. -No ACH LOA request sent due to stride account -Issued PVC Decision Outcome: Case Ongoing Decision Outcome Reasoning: -No merchant credit and claim cancellation. -PVC Issued -No Loa sent due to xxxx. -Sent fax of Proof of Authorization Request to Merchant’s bank -No ACH LOA request sent. Merchant’s Bank is JPMorgan and does not provide documents. -No bancorp data avialable. -Stride account. -No bancorp data available/NEW PRN -No ACH LOA sent due to, no bancorp data available -No ACH LOA sent due to, new PRN -No ACH LOA sent due to, stride account -No Valid WSUD received 10462178 -- For close on 2023-07-29 --- with POA BC 10595453 -- For close (retracked ) 10566947 -- - reso 2023-08-08 10595453 --Retracted --- June 27, 2023 10638499 -- Reso Due 10728041 --- 16 1855.10 WSUD 07.11.2023 ======================================================== ================= ====================================== SAMPLE CLOSE JPMorgan Dispute ID: 10825637 DND: 2023-07-19 Reg E - Unauthorized Transaction Decision Outcome: Approved Decision Outcome Reasoning: -Received valid WSUD and forwarded to bank for reversal, no reposnse as of this date. -Case is under monitoring -No ACH LOA request sent. Merchant’s Bank is JPMorgan and does not provide "Internal note: Correct transitioning for LOA but indicates incorrect Response Code. This has been escalated to Chime for correction." ======================================================= SAMPLE CLOSE EA -- PTF Claim is PTF EA/Authorized Reg-E claim. Therefore, the bank will issue credit for ALL transactions. Error found. Final Credit for issued on . Case Closed. Sent ZD . Dispute ID: 10695203 DND: 2023-07-06 EA - Transaction Was Cancelled Decision Outcome: Approved and Deny Decision Outcome Reasoning: -No ACH LOA request sent due to stride account - TRansaction ID #'s 4934241189 and 4917325651 received WSUD and approved by the bank. -Claim is PTF EA claim. Therefore, the bank will issue credit for ALL transactions. - Therefore, Error found. "Internal note: Correct transitioning for LOA but indicates incorrect Response Code. This has been escalated to Chime for correction." ======================================================= SAMPLE CLOSE for stride no WSUD ***** Erratum: Dispute ID: 10830902 DND: 2023-07-19 Reg E - Unauthorized Transaction Decision Outcome: Approved Decision Outcome Reasoning: - No ACH LOA sent due to new PRN - Claim is under monitoring ***** Additional Notes: Previous analyst supposed not to send LOA since account was new PRN. "Internal note: Correct transitioning for LOA but indicates incorrect Response Code. This has been escalated to Chime for correction." ============================================== ========= SAMPLE CLOSE basic ================================================================================================================ Dispute ID: 11200239 DND: 2023-08-21 Reg E - Unauthorized Transaction Decision Outcome: Approved Decision Outcome Reasoning - 1st and 2nd LOA sent, no response as of this date "User name: disputes@ubiquitygs.com Password: Chime2019! ************************************************************* claim#9648930 -- BC WSUD Serena Basaldua 156106139256 -- BC 1104518865 Dispute ID 9648930. De minimis claim. Old account. ICC date 2023-03-30 via Phone. 1 Unauthorized Transaction ACH against Direct Debit Albert Genius Edi Pymnts P 35344081 dated on 2022-11-18 amounting to $6.00. No Cancellation request. No merchant credit found. WSUD received on 2023-03-30. No ACH LOA request sent due to transaction/s is/are de minimis. First disputed transaction date was on 2022-11-18 = 5th of the month billing statement date 2022-12-05 + 60 calendar days= 2023-02-03. Transactions are within bank's liability for write off. Therefore, error found. Final Credit for $6.00 issued on 2023-03-30. Sent ZD 65215217. Case closed. 096016933063403 Direct Debit Albert Genius Edi Pymnts P 35344081 ==================================================== 096016938222215 ======================================================= For CLOSE - BANCORP and STRIDE https://docs.google.com/spreadsheets/d/1KxmP6rB7ZsOh-60-bgvD6kxNX7qfFaRKODkf335Gqdw/edit#gid=77160514 ==================================================== *** Important FAX****** Bancorp No WSUD-- Chime 4 -- New PRN (start 389) -- FAX # https://docs.google.com/spreadsheets/d/1z7tKc99E_2N1PR3hBa5Mowo24u2L6DOu8-vdug8dK0M/edit#gid=0 ======================================================= ACH RCR https://docs.google.com/forms/d/e/1FAIpQLSfq3_kxVypR3cUPXJDy-Z3vBMDuNf3CWv4Ma8qKLOnFk_0MYw/viewform ======================================================= W-8 ACH Tracker // LOA BACKLOG https://docs.google.com/spreadsheets/d/1sppFj-Z2XdCvoZIUTfHfUkezaCLHIkGvV_bdDOEpyjE/edit#gid=53893984 ==================================================== d/New account. ICC date yyyy/mm/dd via . No merchant credit and claim cancelation received as of this date. No WSUD received as of this date. No ACH LOA request sent. Merchant’s Bank is JPMorgan and does not provide documents. PVC issued amounting to on is now considered final. Case closed. ==================================================== --------- ACH DAILY TRACKER ----- https://docs.google.com/spreadsheets/d/1_D9Xf0-dHhgcmhm_Egws3b9JYbKGuXZ8adM89Tkvw9s/edit#gid=818358418&fvid=1781953385 https://docs.google.com/spreadsheets/d/1_D9Xf0-dHhgcmhm_Egws3b9JYbKGuXZ8adM89Tkvw9s/edit#gid=877782845 ACH Dashboard file // PTO/ Sweeping https://docs.google.com/spreadsheets/d/1_D9Xf0-dHhgcmhm_Egws3b9JYbKGuXZ8adM89Tkvw9s/edit#gid=231266624 ======================================================= LOA FAX https://docs.google.com/spreadsheets/d/1Up1qTYxWmEi7XxppDpotx6fgkSftSJvnA3lc3t5aHl0/edit#gid=0 "User name: disputes@ubiquitygs.com Password: Chime2019! JP MORGAN https://docs.google.com/spreadsheets/d/1rREi6tdTV2rQIx_f8t5vBHglboMqfF6gC4CtsAybwXw/edit#gid=0 =================================================== If no decision has been made, PVC will be issued no later than . Case ongoing. -Automated Clearing House ACH - are an electronic transfer of funds between bank accts. and are an alternative to cash, checks, debit or credit card payments. Direct Debit transactions - classified as ACH transactions beacu Ex. internt subs. , cp bills ** ACH Debits-- requires members to provide acct. number and routing # (third party- merchant) IDENTFYING ACH TRANS IN GALILIEO TYPE: BankCorp ACH ACH INVEST. WORKFLOW Analyze and doc. the facts of the claim Claim Cancellation --FC WSUD - Written Statement of Unauthorized Debit - is a from that must be filled out by Chime members who find unauthorized for incorrect debits in their accounts. ODFI -- Originating Depository Financial Institution User name: disputes@ubiquitygs.com Password: Chime2019! WSUD Response!! https://docs.google.com/spreadsheets/d/1KxmP6rB7ZsOh-60-bgvD6kxNX7qfFaRKODkf335Gqdw/edit NOTATE https://docs.google.com/spreadsheets/d/14-bI2t7ASlLzXMgP97hLVRirZ208YKlMiheUX1BEHfo/edit#gid=0 BANCORP SFTP - secured File Transfer Protocol PROCESSING CREDITS Accept or Reject-- trough email -- t.thompson@thebancorp.com R11 - EA R10 --- UT DONE TRACK!! https://docs.google.com/spreadsheets/d/1NeZrk6sUIpnrZ5SgTz0rTnFEJ3VaeuQDosXP-GpO4j0/edit#gid=392176922 ======================================================= UN: justin.villegas PW: Ubiquity@2023 UN: aniano.bartolome PW: Ubiquity2023$ UN: judy.lapuos PW: Ubiquity5839 UN: jozsa.delrosario PW: Ubiquity0510! UN: jessie.padilla PW: Ubiquity2024 11: Lu -ACH UN:bill.escamos PW: Qwertyu1234!@ UN: jamile.jison PW: Ubiquity2000! ---6:00 UN: girlie.canona PW: Ubiquity29!!! --- 7:15 UN: jealyn.carpio PW: Zacayah@2020@. UN : jonalyn.palermo PW: Ubiquity123*** UN:reuo.sian PW: Jeehan@051380 Break 9 Lunch 11 LB: 2