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MS TEAM
Join the meeting now Meeting ID: 275 988 617 805 5 Passcode: gJ6wV67t
Printer with 2-sided printing, 2-sided scanning and two trays.- HP OfficeJet Pro 9135e Wireless All-in-One Printer with 3 Months of Instant Ink for free with HP+, AI-enabled
Tank printer with Fax -HP Smart Tank Plus 651 Wireless All-in-One / https://www.hp.com/us-en/shop/pdp/hp-smart-tank-7602-all-in-one
Color LaserJet printer with 2-sided printing and scanning - HP Color LaserJet Pro MFP 3301sdw Printer / https://www.hp.com/us-en/shop/pdp/hp-color-laserjet-pro-mfp-3301sdw
Printer with 2-sided printing and 2-trays (Main and Photo Tray)- HP ENVY Inspire 7955e All-in-One Printer with 3 Months of Instant Ink for free with HP+, AI-enabled
https://www.hp.com/us-en/shop/pdp/hp-envy-inspire-7955e-all-in-one-printer
Printer that can enlarge 25% to 400% - HP OfficeJet Pro 9135e Wireless All-in-One Printer with 3 Months of Instant Ink for free with HP+, AI-enabled / https://www.hp.com/us-en/shop/pdp/hp-officejet-pro-9135e-all-in-one-printer
MOST RECOMMENDED PRINTERS:
-Deskjet models:
Only have basic print, copy, scan. HP DeskJet 4255e All-in-One Printer only one that has AD
-Envy Printers:
HP Envy 7955e has 2-sided printing, mobile faxing, 2 trays (main, photo), ADF HP Envy 7255e has 2 trays, no ADF, print, copy, scan only HP Envy 6555e print, copy, scan, ADF HP Envy 6155e print, copy, scan 2-sided printing OfficeJet Printers:
-OfficeJet 9135e and OfficeJet 9125e are the only models with 2-sided scanning HP OfficeJet Pro 9730e Wide-format Printer only officejet printer that can support 11 x 17 HP OfficeJet Pro 8125e only officejet printer that doesn't have fax with 2-sided printing
INTERACTION ID/Session ID: CHATTER: EMAIL: FULLY VERIFIED: Y/N ISSUE: ACTION TAKEN: EXPECTATIONS SET: OUTCOME:
Ghost Spiel
-I appreciate your time and look forward to your response. -Take your time and let me know if you have any questions. -Whenever you're ready, feel free to let me know how I can help. -If you need more time to think it over, I'm here when you're ready. -Please let me know if you need further assistance or have any questions. -I'm here to help. Just let me know when you're ready to continue.
Printer Carepack
-Not only it provides remote troubleshooting, and 24/7 access to technical support team but it also provides a replacement product or part to be delivered free of freight charges to your location within the next business day. No need to worry about shipping costs - we have it covered for you!
This will cover your printer for any damages, and our team will be able to replace a broken part or even the whole printer itself!
Upsell Cartridge and Paper:
-Let's add a backup set of HP ink cartridges and a ream of HP paper to your order—so you're always print-ready and no delays!
Carepack Rebuttal:
Are you sure you don't want to reconsider adding the warranty plan? This will help us protect your new printer since it covers hardware repairs at no additional cost. And we can process replacement the next business day.
Placing Order:
-Let's place your order by providing me with the exact name, phone, email address, shipping address and billing address. I need to make sure that we're sending your order to the correct place!
Thank you.
FOR LAPTOP AND PC'S
how are you planning to use your laptop? how soon do you need your PC's? how much are you willing to spend? what application you will be using? what are the must have features that you need, is touch screen, regular or convertible? what screen size do you prefer? ready to ship laptop- aba customizable model ends - with _1
Products that needs to avoid.
elite book probook zbook
PC'S TO AVOID
-SMALL FOR CAPTR -ZTOWERS ANY ZTOWERS
-we can only cater omen,victus, pavillion
NOTES!!!
gaming model - can apply up 64gb consumer user- only accommodate only 32
OFFER OMEN LAPTOP 35L AND 45L ( FOR CX WANTS TO UPGRADE IN THE FUTURE)
ATTACHMENTS
-MICROSOFT OFFICE- PERMANENT ONE TIME CHARGE ( CAN ONLY BE USE ONE DEVICE AT A TIME) -MICROSOFT 365- YEARLY BASE SUBS (5 DIF DEVICES FAMILY 5 ACCOUNT 5 DIFFENRT DEWVICES) -PC MOVER-TRANSFER SOFTWARE. MIGRATE FILES TO OLD PC TO NEW PC'S . CAN ONLY ACCOMODATEB FROM WINDOWS TO WINDOWS. Dispositioning-( dispatision) -IF CX WILL ASK (what if the file exceeded on the new pc's?) -Ducking station - only works for laptop to check -ESSENTIAL LAPTOPS ARE NOT SUPPORTED BY DUCKING STATION ((supports data transfer only and does not support charging or external monitors))
If cx say can't transfer due to old pc won't turn on. pc mover will still work
-WHEN DID THEY PURCHASE THE PRINTER? -HOW LONG YOU'VE BEEN USING THE PRINTER? while checking the compatible cartridge for your printer. May I know how old is your printer? May I know what color do you prefer?
IF THE CX PURXCHASE P[RINTER LIKE 7 MONTHS AGO, WE NEED TO UPSELL PRINTER BUT IF THEY PURCHGASE IF LIKE 5 OR 6 MONTHS AGO WE NEED TO UPSELL UT
( OPPORTINITY) /DYNAMICS
-SEARCH -NEW OPPORTUNITY -SAVE -GO TO PRIMARY ORDER -NEW CHAT ACTIVITY -NEW CHAT US/CANADA -SESSION ID ( CAN FOUND ON TITLE OF THE CHAT THAT HAS NU7MBER SIGN AT THE TOP. -AFTER CLOSING SPIEL COPY CONVO AND PASTE ON CHAT TRANSCRIPY -DISPOSITION/ DEPENDS ON CX CONCERN -BROWSER/MOBILE- CHECK WETHER CX USING DSESKTOP, ANDROID, LAPTOP CONCURRENT CHAT- ( SINGLE CHAT) -SAVE -GO TO NOTES ( INTERACTION ID) -MARK COMPLETE -CLOSE AS LOST ( DEPENDS ON THE REASON THEN CLICK OK)
-EST REVENUE( SUB TOTAL) -CLOSE AS WON -THEN CLICK OK
INTERACTION ID/Session ID: CHATTER:
EMAIL: FULLY VERIFIED?: ISSUE: ACTION TAKEN: EXPECTATIONS SET: OUTCOME:
( TIMELINE ( GENERAL INQUIRY)
STERLING
IF CX HAS AN ACCOUNT/ JUST COPY THE INTERRACTION AND SAVE.
IF CX DON'T HAVE ACCOUNT AND NO NEED AN ORDER, DON'T DO ANYTHING.
22%
PRINTER ON SALE!!
HP OfficeJet Pro 9125e All-in-One Printer ( 403X0A#B1H) - $309.99/ $209.9/ 32% HP Smart Tank 5103 AIO Printer ( 5D1B2A#B1H)- $269.9/ $199.99/ 27% HP OfficeJet Pro 8139e All-in-One Printer with 1 Year of Instant Ink with HP+ (40Q51A#B1H) $279.9/ $179.99/ 36% HP Envy Inspire 7955e AiO Printer (1W2Y8A#B1H)- $229.99/ $149.99 /35%
SPIEL
Just a quick recap, we'll be placing an order for our HP 923 Cyan/Magenta/Yellow/Black Original Ink Cartridge 4-pack
Estimated delivery date: October 22 - October 23
Sub-total $90.99 Shipping Free Estimated Tax $4.55 Total $95.54
I will be sending a secured payment link. How do you want to pay? Via Card, PayPal or HP Financing? HP Financing is our flexible payment option you can take advantage!