5602065

Dispute ID: 5602065. REG E claim. CH is disputing 4 Debit UT from PlayStation amounting to $67.96. As per Penny, card in possession at the time of purchase. PIN stated as "I recognize it". No merchant credit found as of this time. No claim cancellation. Disputed card ending in 4895 is closed. Case Decision: Denied. VROL Case No.: 2285419473,2285428507,2285419474,2285426583. OVERALL INVESTIGATION: With funding event observed from Card to Card amounting to $41.74 on 2022-10-21 00:55:07 before the authorization of the disputed transaction from PlaystationNetwork, 800-3457669, CAUS on 2022-10-22 10:27:11. With funding event from Visa Money Transfer amounting to $19.65 observed on 2022-11-05 20:44:24 before the authorization of the disputed transaction from PlaystationNetwork, 800-3457669, CAUS on 2022-11-06 17:22:51. Balance exhausted after the authorization of the last disputed transaction. Galileo deny code 51,55 was captured within the UT timeline but not related with the disputed merchant however they are on the disputed card ending 4895. Galileo deny code 51 was captured with the disputed merchant. Cash in cash out was captured within the UT timeline. With history from PlaystationNetwork. Disputed transaction has entry mode 10 credential on file without response code 85 captured during the authorization of the disputed transaction. RTA/ Penny response code 51 was captured with the disputed merchant. RTA response code 51,55,85 was captured within the UT timeline but not related with the disputed merchant however they are on the disputed card ending 4895. Penny response code 51,55 was captured within the UT timeline but not related with the disputed merchant however they are on the disputed card ending 4895. No fraud alert/indication. PII change of address was captured within the UT timeline. There is enough evidence to deny the claim. Final resolution, no errro found. Sent ZD #58055452. Case closed.

RTA: AVS RESULT Y and AVS RESULT N

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