Tracker

CID: 1dff5978-aa5d-4a17-baa6-9d3bd348f149 Account number: 557765801 Identity of the chatter: AH Name of the chatter: Brenda Greenham DPA STATUS: PASSED DPA TIME STAMP: 02-12-25 11:56:38 Contact number update status: Verified Email address status: Verified CJM :N/A WO: 67735420 QUERY : You are much too expensive and I don't use all of the channels in the package RESOLUTION: accept offer for just £60.0/ Month including Mega tv and Anytime Chatter BE:
Bill Bill Billing Due Amount Run Date Date 1 17.70 19/12/25 6/01/26 2 60.00 20/01/26 6/02/26

CID: caf5666f-3774-4f4d-b0b0-863e66e61504 Account number: 596091104 Identity of the chatter: AH Name of the chatter: Graham DPA STATUS: PASSED DPA TIME STAMP: 02-12-25 08:32:05 Contact number update status: Verified Email address status: Verified CJM :N/A WO: 67732555 QUERY : Downgrade my contract due to price RESOLUTION: OFFER £90.87 COMES WITH TNT SPORTS ACCEPT// BE: Bill Bill Billing Due Amount Run Date Date 1 76.07 9/12/25 29/12/25 2 89.12 9/01/26 29/01/26

CID: b94feb9a-8d8d-4709-98bb-e484405c38f8 Identity of the chatter: AH Name of the chatter: Paul Brennan DPA STATUS: PASSED DPA TIME STAMP: 02-12-25 14:54:44 Contact number update status: Verified Email address status: Verified CJM : 0212255234 WO: 16564680 QUERY : Looking at leaving RESOLUTION: accept offer BE: Bill Bill Billing Due
Amount Run Date Date
1 33.32 3/12/25 22/12/25
2 20.59 3/01/26 21/01/26
3 21.00 4/02/26 23/02/26

CID: dd5d09a3-ea76-4bc8-82e7-0ce3567b208d Account number: 913493504 Identity of the chatter: AH Name of the chatter: Rabia Rauf DPA STATUS: PASSED DPA TIME STAMP: 02-12-25 16:25:35 Contact number update status: Verified Email address status: Verified CJM :N/A WO: 69537219 QUERY : i want to get black friday offer with netflix RESOLUTION: accept offer solus M500 for just £26.0 BE: Bill Bill Billing Due Amount Run Date Date 1 23.20 23/12/25 15/01/26 2 26.00 24/01/26 16/02/26

DECEMBER 03 10 Closed chats

CID: 74f4526b-7258-4863-96f6-84318194c825 Account number: 400348205 Identity of the chatter: AH Name of the chatter: Mark DPA STATUS: PASSED DPA TIME STAMP: 03-12-25 08:40:04 Contact number update status: Verified Email address status: Verified CJM :031225406 WO: 62728104 QUERY : I want to switch provider because Virgin is too expensive RESOLUTION: accept offer for just £22.0/ month m125 and Anytime Chatter BE: Bill Bill Billing Due Amount Run Date Date 1 35.72- 19/12/25 12/01/26 2 22.00 21/01/26 11/02/26

CID: 1e75624f-8d8b-45e5-b862-f077cddd4f71 Account number: 38437602 Identity of the chatter: AH Name of the chatter: sharon Gallier DPA STATUS: PASSED DPA TIME STAMP: Contact number update status: Verified Email address status: Verified CJM :N/A WO: 18452386 QUERY : too expensive RESOLUTION: accept offer for just £33/ Month m250,Mix-it TV, Anytime chatter BE: Bill Bill Billing Due
Amount Run Date Date
1 16.15- 17/12/25 8/01/26
2 33.00 17/01/26 9/02/26

CID: 216845fb-f9a4-4d6d-bafa-d43f58ef7f64 Account number: 329179102 Identity of the chatter: AH Name of the chatter: Chris Page DPA STATUS: PASSED DPA TIME STAMP: 03-12-25 12:21:53 Contact number update status: Verified Email address status: Verified CJM :N/A WO: 76566633 QUERY : contract ending RESOLUTION: accept offer 1GIG Fibre Broadband with Net-flix Standard with Ads for just £34/Month BE:
Bill Bill Billing Due
Amount Run Date Date
1 34.00 30/12/25 23/01/26
2 34.00 30/01/26 23/02/26

CID: 4a609d90-3588-4fc8-968d-45d6d77e282d Account number: 785369301 Identity of the chatter: AH Name of the chatter: Richard DPA STATUS: PASSED DPA TIME STAMP: 03-12-25 12:13:07 Contact number update status: Verified Email address status: Verified CJM :N/A WO: 36475021 QUERY : remove all services to only have broadband, I don't need television and I want to pay less per month RESOLUTION: accept offer m500 solus with Netflix with ads for just £26/month BE:
Bill Bill Billing Due Amount Run Date Date 1 80.70 10/12/25 29/12/25 2 16.88 10/01/26 28/01/26 3 26.00 12/02/26 2/03/26

CID: 4a70bd5c-d3b8-45bf-9d15-628a5588f2a9 Account number: 837035204 Identity of the chatter: AH Name of the chatter: : Liam Fancourt DPA STATUS: PASSED DPA TIME STAMP: 03-12-25 14:10:27 Contact number update status: Verified Email address status: Verified CJM :N/A WO: 37940226 QUERY : I have had a better offer from sky to include sports Chanel’s RESOLUTION: BE: Bill Bill Billing Due Amount Run Date Date 1 101.24 8/12/25 29/12/25 2 66.00 9/01/26 26/01/26

December 04

CID: 81d693f7-1b37-4a1f-bcbe-cb049eedf8e5 Account number: 804082702 Identity of the chatter: AH Name of the chatter: Liam Hughes DPA STATUS: PASSED DPA TIME STAMP: 04-12-25 09:44:23 Contact number update status: Verified Email address status: Verified CJM :N/A WO: 36479961 QUERY : This package is very expensive, higher than the most expensive package offered to new customers RESOLUTION: accept offer same package for £38/Month BE: Bill Bill Billing Due Amount Run Date Date 1 24.86- 30/12/25 19/01/26 2 38.00 30/01/26 18/02/26

CID: b40ae613-da78-46db-9dc6-7af2aa4c2ed8 Account number: 457543301 Identity of the chatter: AH Name of the chatter: Anthony Clarke DPA STATUS: PASSED DPA TIME STAMP: 04-12-25 11:06:01 Contact number update status: Verified Email address status: Verified CJM :N/A WO: 11955418 QUERY : Renewal cost is astronomically high. RESOLUTION: accept offer for just £35/Month same package currently have BE:
Bill Bill Billing Due
Amount Run Date Date
1 11.44- 3/01/26 21/01/26
2 35.00 4/02/26 23/02/26

DECEMBER 05

CID: e1910254-f1aa-486f-8d37-9c252388500a
Account number: 102940606
Identity of the chatter: AH
Name of the chatter: Amanda haley
DPA STATUS: PASSED
DPA TIME STAMP: 05-12-25 08:53:17
Contact number update status: Verified
Email address status: Verified
CJM :N/A
WO: 61829810
QUERY : My package is expiring the cost of renewing would be ok if the wifi was better. Lately it s been so bad I often can t watch Netflix whist using my laptop to surf the internet or I have to put my phone on to data. I don t use the tv or lan so looking for just wifi but bett
er speed
RESOLUTION: Accept offer m500 Triple for just GBP30/Month
BE: Bill Bill Billing Due
Amount Run Date Date
1 22.03- 6/01/26 28/01/26
2 30.00 5/02/26 2/03/26

CID: 703fa3b2-3e21-40e5-912f-957107e04b00 Account number: 734705902 Identity of the chatter: AH Name of the chatter: Stephen corr DPA STATUS: PASSED DPA TIME STAMP: 05-12-25 09:50:20 Contact number update status: Verified Email address status: Verified CJM : 051225742 WO: 69780722 QUERY : As I recently became retired and now a pensioner, I am having to review my outgoings and decrease my outgoings where possible. I have a few other options now from Sky and others, however, as I've been with Virgin for 20 years i wondered if loyalty helps? RESOLUTION: accept offer same package currently have for just £21/Month BE:
Bill Bill Billing Due Amount Run Date Date 1 16.84 9/12/25 2/01/26 2 21.00 9/01/26 2/02/26

DECEMBER 6

CID: c47d8433-9d15-4e71-8ccf-9b1f91c19a73 Account number: 708019801 Identity of the chatter: AH Name of the chatter: Mark Williams DPA STATUS: PASSED DPA TIME STAMP: 06-12-25 10:32:16 Contact number update status: Verified Email address status: Verified CJM :N/A WO: 67778252 QUERY : too expensive wants to cancel RESOLUTION: accept offer for just £18/Month same package currently have BE:
Bill Bill Billing Due Amount Run Date Date 1 1.82 24/12/25 12/01/26 2 18.00 27/01/26 11/02/26

CID: 463620e6-66c5-4f59-acf6-1c6d38f5c9e5

Account number: 773981001 Identity of the chatter: AH Name of the chatter: dante Kennedy DPA STATUS: PASSED DPA TIME STAMP: 06-12-25 12:24:06 Contact number update status: Verified Email address status: Verified CJM :N/A WO: 36496040 QUERY : I cannot afford my broadband bill. I am disabled and claiming Universal Credit and I am eligible for the social tariff RESOLUTION: accept offer for just £18/month same package currently have 132Mbps BE: Bill Bill Billing Due Amount Run Date Date 1 58.04 5/12/25 24/12/25 2 20.71- 7/01/26 26/01/26 3 18.00 7/02/26 24/02/26

DECEMBER 10

cid: 640c2db7-0b1d-4075-8f2f-4b471c97ed81 Account number: 73891403 Identity of the chatter: AH Name of the chatter: Belle Toor DPA STATUS: Passed DPA TIME STAMP: 10-12-25 08:39:15 Contact number update status: Verified Email address status: Verified CJM :N/A WO: 41782815 QUERY : I contacted you over a week ago about my bill and that I would be paying it on 9th December. I was told that I wouldn’t be charged a fee. However, I have checked and you have added the fee RESOLUTION: accept offer 1 gig Fibre broadband for just £40/Month same package currently have. BE:
Bill Bill Billing Due Amount Run Date Date 1 77.75 7/01/26 27/01/26 2 40.00 6/02/26 26/02/26

CID: 0f195893-b5d6-4d13-81c6-cc912458c54d Account number: 928117702 Identity of the chatter: AH Name of the chatter: Manisha DPA STATUS: PASSED DPA TIME STAMP: 10-12-25 09:31:22 Contact number update status: Verified Email address status: Verified CJM :N/A WO: 37985283 QUERY : Reduce package RESOLUTION: offer £28/Month for M350,Anytime Chatter, Mixit TV // Accept BE:
Bill Bill Billing Due Amount Run Date Date 1 19.51 23/12/25 9/01/26 2 28.00 23/01/26 9/02/26

CID: ce6f1f6e-27ef-4039-93f1-0941f7b7faac Account number: 821053108 Identity of the chatter: AH Name of the chatter: Maria Bruce DPA STATUS: PASSED DPA TIME STAMP: 10-12-25 13:40:43 Contact number update status: Verified Email address status: Verified CJM :1012254785 WO: 16019361 QUERY : Out of contract want to know my options RESOLUTION: accept offer with Sky Sports and Cinema, TNT Sports, for just £85.37/Month BE: Bill Bill Billing Due Amount Run Date Date 1 138.98 8/12/25 5/01/26 2 25.59 10/01/26 5/02/26 3 85.37 12/02/26 5/03/26

DECEMBER 11

CID: 4a8e2b01-e340-4403-b4bc-88bee69c0669 Account number: 637949302 Identity of the chatter: AH Name of the chatter: Dean hartley DPA STATUS: PASSED/ DPA TIME STAMP: 11-12-25 09:59:46 Contact number update status: Verified Email address status: Verified CJM :N/A WO: 7733436 QUERY : We are switching to Vodafone for only £23 per month and 150 mps service.

RESOLUTION: cx is unresponsive// offer accepted M350 for just £22/Month Broadband solus BE: Bill Bill Billing Due Amount Run Date Date 1 12.76- 7/01/26 2/02/26 2 22.00 7/02/26 2/03/26

Identity of the chatter: AH Name of the chatter: Mark Cole DPA STATUS: PASSED DPA TIME STAMP: 11-12-25 11:38:00 Contact number update status: Verified Email address status: Verified CJM :N/A WO: 67841835 QUERY : i have to date been overcharged once with a second bill coming up as overcharged, first amount taken incorrectly on 26th Nov was 135.11, the second one due now says 157.68! RESOLUTION: accept offer Sky sports and cinema, tNT sports, 1 GIG Broadband and anytime chatter for just £83.37/Month BE: Bill Bill Billing Due Amount Run Date Date 1 7.57- 9/01/26 26/01/26 2 83.37 10/02/26 26/02/26

CID: 6870f031-d594-4518-825a-bae07e8edb5c Account number: 636029001 Identity of the chatter: AH Name of the chatter: Shane Marsden DPA STATUS: PASSED DPA TIME STAMP: 11-12-25 13:16:38 Contact number update status: Verified Email address status: Verified CJM :N/A WO: 67842793 QUERY : My renewal is up soon and want cancel my tv subscription and just keep my internet RESOLUTION: accept offer 1GIG Broadband solus for just £34/Month BE:
Bill Bill Billing Due Amount Run Date Date 1 34.19 12/12/25 2/01/26 2 33.92 13/01/26 2/02/26 3 34.00 13/02/26 5/03/26

DECEMBER 13

CID: 18ced9ca-66b2-4f24-af84-9a1bdd2f086f Account number: 980214802 Identity of the chatter: AH Name of the chatter: Tim DPA STATUS: PASSED DPA TIME STAMP: 13-12-25 08:16:56 Contact number update status: Verified Email address status: Verified CJM :N/A WO: 38006226

QUERY : Speak to advisor RESOLUTION: accept offer £22/Month M250 and Phone BE: Bill Bill Billing Due Amount Run Date Date 1 15.85 3/01/26 19/01/26 2 22.00 3/02/26 19/02/26

CID: 50b4d437-99f5-4865-9019-434ce3aaabfe Account number: 246496101 Identity of the chatter: AH Name of the chatter: Alan DPA STATUS: PASSED DPA TIME STAMP: 13-12-25 10:45:31 Contact number update status: Verified Email address status: Verified CJM :N/A WO: 76049352 QUERY : contract expire RESOLUTION: accept offer same package currently have fo just £28 BE:
ill Bill Billing Due Amount Run Date Date 1 50.41 12/12/25 5/01/26 2 1.27- 15/01/26 4/02/26 3 28.00 13/02/26 4/03/26

CID: 547e5a52-c897-49d6-b1e5-105f20e9976c Account number: 705561403 Identity of the chatter: AH Name of the chatter: Thomas DPA STATUS: PASSED DPA TIME STAMP: 13-12-25 11:28:34 Contact number update status: Verified Email address status: Verified CJM :N/A WO: 69796074 QUERY : Discuss package options RESOLUTION: accept offer M500 Broadband solus for only £30/Month BE:
Bill Bill Billing Due
Amount Run Date Date
1 29.17 12/12/25 5/01/26
2 30.00 13/01/26 4/02/26

CID: 07904c0b-eb54-4fdc-9ccd-3c2cb5b2e7b7

Account number: 744785703 Identity of the chatter: AH Name of the chatter: Daniel DPA STATUS: PASSED DPA TIME STAMP: 13-12-25 13:39:46 Contact number update status: Verified Email address status: Verified CJM :N/A WO: 36538793 QUERY : Want to cancel too expensive RESOLUTION: offer accept M350 Broadband and Phone for just £30/Month BE: Bill Bill Billing Due Amount Run Date Date 1 7.34- 10/01/26 28/01/26 2 30.00 12/02/26 2/03/26

CID: 6a5f6791-f341-46da-84ec-6f410f66f881 Account number: 812114008 Identity of the chatter: AH Name of the chatter: Jenna DPA STATUS: PASSED DPA TIME STAMP: 13-12-25 15:41:20 Contact number update status: Verified Email address status: Verified CJM :N/A WO: 38009173 QUERY : i wanted sky cinema online my app it says £10 a month for 24 months so i added it but it hasn’t worked so got on here and who i spoke to first said its £21 a month which im not paying when the offer is £10 RESOLUTION: accept offer upgraded tv package to cinema HD for just £69/Month BE: Bill Bill Billing Due Amount Run Date Date 1 67.40 9/01/26 26/01/26 2 69.00 10/02/26 26/02/26

DECEMBER 17

CID: e7a5356c-2ef2-4d80-abf5-b963cb94ab12 Account number: 301380601 Identity of the chatter: AH Name of the chatter: Gordon DPA STATUS: PASSED DPA TIME STAMP: 17-12-25 12:33:13 Contact number update status: Verified Email address status: Verified CJM :N/A WO: 12509663 QUERY : Change package RESOLUTION: accept offer M500,Mixit TV,Anytime chatter for just £40/Month BE: Bill Bill Billing Due Amount Run Date Date 1 19.14 6/01/26 23/01/26 2 40.00 5/02/26 23/02/26

DECEMBER 18

CID: b8d7076a-3970-4c7e-9702-f790c6078ab2 Account number: 870692603 Identity of the chatter: AH Name of the chatter: Bogadn DPA STATUS: PASSED DPA TIME STAMP: 18-12-25 10:10:07 Contact number update status: Verified Email address status: Verified CJM :N/A WO: 38037124 QUERY : i want to cancel as it is cheaper elsewhere RESOLUTION: offer accept for just £22/Month with 362Mbps// upgraded to M350 BE: Bill Bill Billing Due Amount Run Date Date 1 19.18 3/01/26 19/01/26 2 22.00 3/02/26 19/02/26

CID: 501dda75-dafd-4de5-ac5e-5fb774185ccc Account number: 340681101 Identity of the chatter: AH Name of the chatter: Tom Colman DPA STATUS: PASSED DPA TIME STAMP: 18-12-25 12:29:09 Contact number update status: Verified Email address status: Verified CJM :N/A WO: 76589685 QUERY : I am leaving at the end of my contract on 17/01 RESOLUTION: accept offer M350 upgraded Broadband for just £22/Month BE: Bill Bill Billing Due Amount Run Date Date 1 16.50 3/01/26 29/01/26 2 22.00 4/02/26 2/03/26

CID: 55650bf8-2b5c-4590-9bb8-20ce6b35b698 Account number: 108154403 Identity of the chatter: AH Name of the chatter: simon DPA STATUS: PASSED DPA TIME STAMP: 18-12-25 16:12:43 Contact number update status: Verified Email address status: Verified CJM :1812255292 WO: 18484852 QUERY : I upgraded to sky cinema but it’s not showing on my account RESOLUTION: offer accpet for just £116/Month with Sky Sports and cinema in HD, Sky Uhd,TNt sports,Netflix standard with ads,Sports and cinema HD ads, BE:
Bill Bill Billing Due Amount Run Date Date 1 125.05 22/12/25 12/01/26

DECEMBER 19

CID: 06f94d52-f8cf-46df-bca7-e126383d522b Account number: 134535606 Identity of the chatter: AH Name of the chatter: Louise DPA STATUS: PASSED DPA TIME STAMP: 19-12-25 12:19:19 Contact number update status: Verified Email address status: Verified CJM :N/A WO: 16613430 QUERY : I want to cancel because of the price hike that will be applied to my services from January 2026 onwards. RESOLUTION: accept offer for just £27 Same package for flex and broadband upgraded to M350 BE: Bill Bill Billing Due Amount Run Date Date 1 26.00 16/01/26 4/02/26 2 27.00 17/02/26 4/03/26

CID : 1f6dac64-fb86-4d41-90fa-a50719f8cce5 Account number: 58962102 Identity of the chatter: AH Name of the chatter: Louise DPA STATUS: PASSED DPA TIME STAMP: 19-12-25 13:41:52 Contact number update status: Verified Email address status: Verified CJM :N/A WO: 50502939 QUERY : hi is there any way I can reduce my bill as my circumstances have changed slightly RESOLUTION: offer accept for just £34/Month downgrade package remove TVand landline. BE: Bill Bill Billing Due Amount Run Date Date 1 87.07 10/01/26 30/01/26 2 37.36- 11/02/26 2/03/26 3 34.00 11/03/26 30/03/26

DECEMBER 20

CID: b989d64e-fa3e-4a23-8407-26eaf6e11b0b

Account number: 710914102 Identity of the chatter: AH Name of the chatter: Rachel Smith DPA STATUS: PASSED DPA TIME STAMP: 20-12-25 13:23:37 Contact number update status: Verified Email address status: Verified CJM :N/A WO: 36577539 QUERY : My contract has ended I need to renew or leave RESOLUTION: accept offer upgraded to 1 gig broadband and remove Tv package and landline for just £30/Month BE: Bill Bill Billing Due Amount Run Date Date 1 3.08 14/01/26 2/02/26 2 30.00 14/02/26 2/03/26

CID: fc496f0f-556b-49e6-9156-cdcfe3ef676d Account number: 301058704 Identity of the chatter: AH Name of the chatter: Colin DPA STATUS: PASSED DPA TIME STAMP: 20-12-25 12:32:20 Contact number update status: Verified Email address status: Verified CJM :N/A WO: 12516331 QUERY : Leaving RESOLUTION: accept offer Broadband upgraded to M500 for just £28/Month BE:
Bill Bill Billing Due Amount Run Date Date 1 23.52 6/01/26 23/01/26 2 28.00 5/02/26 23/02/26

CID: 85b262d9-a42d-4c5d-aa8e-3559fad0ad8c Account number: 405867101 Identity of the chatter: AH Name of the chatter: Sue DPA STATUS: PASSED DPA TIME STAMP: 20-12-25 08:25:31 Contact number update status: Verified Email address status: Verified CJM : (C-201225118) WO: 67953349 QUERY : Leaving RESOLUTION: accept ofer £90/Month including TNT Sky sports Mega Tv, Exclude phone BE: Bill Bill Billing Due Amount Run Date Date 1 58.78 6/01/26 22/01/26 2 90.00 5/02/26 23/02/26

CID: 2ebebadc-c25f-4f77-ab54-4c54708469ef Account number: 948171004 Identity of the chatter: AH Name of the chatter: Ben DPA STATUS: PASSED DPA TIME STAMP: 22-12-25 08:03:58 Contact number update status: Verified Email address status: Verified CJM :N/A WO: 38057189 QUERY : I would like to know if my contract is ended so I can cancel unless there is a significant improvement on monthly costs RESOLUTION: accept offer for just £22/Month upgarded to m350 Broadband Sped BE: Bill Bill Billing Due Amount Run Date Date 1 3.76 9/01/26 29/01/26 2 22.00 10/02/26 2/03/26

CID: 806c80b9-bf3b-49c9-8a79-bc00946ca148 Account number: 684340404 Identity of the chatter: AH Name of the chatter: Jing xing DPA STATUS: PASSED DPA TIME STAMP: 22-12-25 09:51:06 Contact number update status: Verified Email address status: Verified CJM :N/A WO: 23347589 QUERY : Current contract ends Feb 13th, giving notice today to leave at the end RESOLUTION: cx accept the offer upgradd tp M350 for just £22/Month on a new 24 months BE: Bill Bill Billing Due
Amount Run Date Date
1 19.62 29/12/25 12/01/26
2 22.00 27/01/26 12/02/26

CID: 19ac7b5e-d5b9-40a8-b5a3-8a6a54c74130 Account number: 619711604 Identity of the chatter: AH Name of the chatter: Callum DPA STATUS: PASSED DPA TIME STAMP: 22-12-25 11:44:43 Contact number update status: Verified Email address status: Verified CJM :N/A WO: 23347989 QUERY : My contract is due to expire in January 2026. However, on 18th November you emailed me saying you have extended my current price and deal another year. Does that mean that my contract finishes on 7th January 2027 now? and how would I cancel the membership around that date? RESOLUTION: cx accept offer same package currently have for just £40/Month on an new 24 months BE: Bill Bill Billing Due Amount Run Date Date 1 37.84 30/12/25 16/01/26 2 40.00 30/01/26 16/02/26

CID: 43db034f-31e8-42ef-939f-5788ad75e1c8 Account number: 880794903 Identity of the chatter: AH Name of the chatter: Claire DPA STATUS: PASSED DPA TIME STAMP: 22-12-25 12:53:52 Contact number update status: Verified Email address status: Verified CJM :N/A WO: 38058695 QUERY : cancelling The contract prices will run out and tge new price you have quoted us above my budget RESOLUTION: accept offer same package currently have foor just £40/Month on a new 24 month BE: Bill Bill Billing Due
Amount Run Date Date
1 32.22 13/01/26 2/02/26
2 40.00 14/02/26 2/03/26

DECMBER 27

CID: 0b79d373-caa7-4dd6-9696-f154f0fae72d Account number: 440224803 Identity of the chatter: AH Name of the chatter: Robyn DPA STATUS: PASSED DPA TIME STAMP: 27-12-25 13:17:50 Contact number update status: Verified Email address status: Verified CJM :N/A WO: N/A QUERY : My contract is due to end so I would like to discuss changing to a different package RESOLUTION: accept offer Broadband only for just £22/Month, remove TV and Phone. BE: Bill Bill Billing Due
Amount Run Date Date
1 31.18- 27/01/26 11/02/26
2 22.00 25/02/26 11/03/26