CAN:
Case Number:
Issue:
Product:
F2: total names
Total Employees:
Number of Files:
Number of users:



𓆝⋆. ⋆｡˚ 𓆞𓂃𓂃𓂃𓊝 ࿐INTERNAL𓆝⋆. ⋆｡˚ 𓆞𓂃𓂃𓂃𓊝 ࿐
Case Number:
Why tagged as Internal:
Approver SME/TL Name : Joseph Alvarez
VCI done Yes/No : No
Support or Information provided? : NA
Glance? Yes/No : No



Agent: Hanzel Avila
Can :
Trigger:
Lead id:
Case:
Contact id :

Description
#ha332957
#CNXCebu
1. CAN:
2. Is the issue resolved? YES
3. Trigger and background:
4. Name of customer:
5. Best callback date/time and time zone: Now
6. Phone number and alternative number:
Contact id:


Reason: Had to call the customer as she stopped responding in our chat session. Couldn't transfer her over the phone due to my chat RP.
CAN:
CASE:
Is the issue resolved? YES
Trigger and background:
Best callback date/time and time zone: NOW
Contact id:
LEAD:

:cat-dance::dance_girl::2014_furry_dance_black_purple::happy-cat::dance_stitch: