Line Cancellation

Future Dated Sure thing, we will go ahead and submit your cancellation today then it will take effect at the end of your billing cycle which is on the ( ). This is intended for you to maximize the line since it's paid until the end of this cycle and have enough time to reactivate it back in case you change your mind. shall we proceed

Advised to contact us back(W/O credit)

Thanks for waiting, I have checked your account and noted that your closing date is on the (21st). Since our system does not allow for same-day cancellations, the cancellation must occur on your closing date. You can reach out to us on or a day before the closed date to avoid prorated charges. In the meantime, I can suspend the line until you are ready to remove it entirely.

Advised to contact us back (With credit)

Thanks for waiting, I have checked your account and noted that your closing date is on the (21st). Since our system does not allow for same-day cancellations, the cancellation must occur on your closing date. You can reach out to us on or a day before the closed date to avoid unnecessary prorated charges, also you will be getting 1month full refund for the line today which is ($00). In the meantime, I can suspend the line. shall we proceed? If Customer say NO to end cycle That's totally understandable. If that's the case, I will submit your cancellation request today. Our system will automatically remove the line at the end of your billing cycle, which is ( ), so you don't need to contact us back before the end of your bill cycle. Shall we proceed?