04/09/26

                    RETENTIONS

1 WAZED TRAC♥

CID: a9cafee4-660f-4fe8-9c82-9f4381c56434 Account number: 600669401 Identity of the chatter: AH Name of the chatter: MR JOHN GARRITY DPA STATUS: PASSED DPA TIME STAMP:04-09-26 13:48:12 Contact number update status: Updated Email address status: Updated CJM :N/A WO: 70780887 QUERY : My contract is ending and I have been emailed an offer to stay with you, but there is no way to open it RESOLUTION: The customer enquired about renewing their existing package. The agent offered a Max VOLT Triple bundle at £90.00 per month on a 24-month contract, including upgraded broadband speeds, over 230 TV channels with TNT Sports, Netflix Standard with ads, and an O2 SIM with unlimited data and Priority perks. The agent sent contract documentation via email and SMS. The customer provided banking details for Direct Debit setup. The O2 SIM order was processed and the work order number was issued. The new contract activation date and next billing date were confirmed. The customer agreed to receive a refer-a-friend link. BE:
Bill Billing Due Amount Run Date Date 62.75 5/09/26 22/09/26 78.00 6/10/26 22/10/26

Order 3177144802648401038 successfully submitted ✓ Volt Sim Only Plan Handset 24 month 9 Airtime Plan #615139454 | 250GB Classic, Unlimited UK Minutes, Unlimited UK Texts: Regular Phone Number: 07522617337 is assigned successfully

Agent ID: C1443422 Agent Name: BIEN CARALINAN Package Details: Max VOLT Triple (v 02.26) Services Included: Volt 1GB (500-1GB) Broadband, Mega TV 3, Anytime chatter Sept25 Add Ons: O2 FULL Tracker|WiFi Pod (white) 1|TNT Sports|Voicemail Free|WiFi Guarantee|WiFi Pod (white) 2 Entertainment Services: New Contract Broadband: 24 New Contract TV: 24 New Contract TEL: 24 Date the Package takes effect: 05/09/2026 The full price of the bundle: 222.0 Discounted price of Bundle: 78.0 Full price of Bundle after price rise: Any TLDs: Max Volt (v02.26) VT500+ £76pp 24m 24CTE-End 24/08/2028, RET Mega Volt £25 O2 Top Up Disc24m-End 24/08/2028, RET MegaV_Light MegaV 1st AO Free24m-End 24/08/2028, £5 Phone Discount B Version for 24m 24CTE-End 24/08/2028 Any One off charges: 12.0 Number of Additional Outlets: 1 Additional Discounts: Agent Exclusive Discounts: Discover Negotiator: In Retentions Package Change SIM Package: BB Speed: Home Phone Talk Plan: Anytime chatter Sept25 TV Package:

ICOMS Codes:
35 Campaign Add: YR2500523,YR2500820,YR2500858,YR2501607 36 TV Remove: EOOBTSP,EOOBTSP,L621C38,L621C38,NFEMGEN,NFMGWAD 36 TV Add: 36 TV OTC: 37 BB Remove: MGVTDU2 37 BB Add: MGVTDU3,MGVTSM4,NFNWENR 37 BB OTC: HVDU222 38 TEL Remove: L151TF5,PHDUMA,T1ANY1 38 TEL Add: L161TD2,PHDUMB,T1NTLKA 38 TEL OTC:

Stream Subscription: ADD: REMOVE:

2 TRAC♥

CID: 86703dc7-b105-4e26-b7f2-3d3866c9ad78 Account number: 217353406 Identity of the chatter: AH Name of the chatter: Ms.Cerian Jones DPA STATUS: FAILED DPA TIME STAMP: IDLE Contact number update status: Verified/Updated Email address status: Verified/Updated CJM :C-0409264643 WO: N/A QUERY : Why has my last bill gone up to 114.87 RESOLUTION: CUSTOMER BECAME IDLE IN SECURITY QUESTION The customer indicated they had previously informed a colleague they would contact the provider on 15 September to cancel their contract due to unaffordable monthly costs and a more competitive offer from another provider. The agent sent an email with billing details and account access information. The customer questioned the unsolicited bill and queried why the agent needed their email address. The agent requested the customer pass a security question to verify the account and discuss billing charges. The customer stated they had already completed security verification with a colleague and expressed frustration. After no further response, the agent ended the chat session. BE: N/A

3

CID: Account number: Identity of the chatter: AH/3rd Party Name of the chatter: DPA STATUS: PASSED/ FAILED DPA TIME STAMP: Contact number update status: Verified/Updated Email address status: Verified/Updated CJM :N/A WO: N/A QUERY : RESOLUTION: BE: N/A

Thanks for letting me know. Upon checking your account, I’ve found a couple of offers that could be worth considering. I’ll run through both so you can decide what works best for you.

Option 1: For £X a month on a 24‑month contract you'll get XX Mbps broadband, XX TV channels, and XX landline—perfect for your current usage

Option 2:

Alternatively, for £X a month (£X media + £X O2 SIM) on a 24‑month contract, you’ll get upgraded speeds (X to X Mbps), XX TV, and landline, plus a XGB data boosted to XGB data O2 sim with Priority perks—giving you even more value than option 1 Let me know what you think?

4

CID: Account number: Identity of the chatter: AH/3rd Party Name of the chatter: DPA STATUS: PASSED/ FAILED DPA TIME STAMP: Contact number update status: Verified/Updated Email address status: Verified/Updated CJM :N/A WO: N/A QUERY : RESOLUTION: BE: N/A

Thanks for letting me know. Upon checking your account, I’ve found a couple of offers that could be worth considering. I’ll run through both so you can decide what works best for you.

Option 1: For £X a month on a 24‑month contract you'll get XX Mbps broadband, XX TV channels, and XX landline—perfect for your current usage

Option 2:

Alternatively, for £X a month (£X media + £X O2 SIM) on a 24‑month contract, you’ll get upgraded speeds (X to X Mbps), XX TV, and landline, plus a XGB data boosted to XGB data O2 sim with Priority perks—giving you even more value than option 1 Let me know what you think?

5

CID: Account number: Identity of the chatter: AH/3rd Party Name of the chatter: DPA STATUS: PASSED/ FAILED DPA TIME STAMP: Contact number update status: Verified/Updated Email address status: Verified/Updated CJM :N/A WO: N/A QUERY : RESOLUTION: BE: N/A

Thanks for letting me know. Upon checking your account, I’ve found a couple of offers that could be worth considering. I’ll run through both so you can decide what works best for you.

Option 1: For £X a month on a 24‑month contract you'll get XX Mbps broadband, XX TV channels, and XX landline—perfect for your current usage

Option 2:

Alternatively, for £X a month (£X media + £X O2 SIM) on a 24‑month contract, you’ll get upgraded speeds (X to X Mbps), XX TV, and landline, plus a XGB data boosted to XGB data O2 sim with Priority perks—giving you even more value than option 1 Let me know what you think?

6

CID: Account number: Identity of the chatter: AH/3rd Party Name of the chatter: DPA STATUS: PASSED/ FAILED DPA TIME STAMP: Contact number update status: Verified/Updated Email address status: Verified/Updated CJM :N/A WO: N/A QUERY : RESOLUTION: BE: N/A

Thanks for letting me know. Upon checking your account, I’ve found a couple of offers that could be worth considering. I’ll run through both so you can decide what works best for you.

Option 1: For £X a month on a 24‑month contract you'll get XX Mbps broadband, XX TV channels, and XX landline—perfect for your current usage

Option 2:

Alternatively, for £X a month (£X media + £X O2 SIM) on a 24‑month contract, you’ll get upgraded speeds (X to X Mbps), XX TV, and landline, plus a XGB data boosted to XGB data O2 sim with Priority perks—giving you even more value than option 1 Let me know what you think?

7

CID: Account number: Identity of the chatter: AH/3rd Party Name of the chatter: DPA STATUS: PASSED/ FAILED DPA TIME STAMP: Contact number update status: Verified/Updated Email address status: Verified/Updated CJM :N/A WO: N/A QUERY : RESOLUTION: BE: N/A

Thanks for letting me know. Upon checking your account, I’ve found a couple of offers that could be worth considering. I’ll run through both so you can decide what works best for you.

Option 1: For £X a month on a 24‑month contract you'll get XX Mbps broadband, XX TV channels, and XX landline—perfect for your current usage

Option 2:

Alternatively, for £X a month (£X media + £X O2 SIM) on a 24‑month contract, you’ll get upgraded speeds (X to X Mbps), XX TV, and landline, plus a XGB data boosted to XGB data O2 sim with Priority perks—giving you even more value than option 1 Let me know what you think?

8

CID: Account number: Identity of the chatter: AH/3rd Party Name of the chatter: DPA STATUS: PASSED/ FAILED DPA TIME STAMP: Contact number update status: Verified/Updated Email address status: Verified/Updated CJM :N/A WO: N/A QUERY : RESOLUTION: BE: N/A

Thanks for letting me know. Upon checking your account, I’ve found a couple of offers that could be worth considering. I’ll run through both so you can decide what works best for you.

Option 1: For £X a month on a 24‑month contract you'll get XX Mbps broadband, XX TV channels, and XX landline—perfect for your current usage

Option 2:

Alternatively, for £X a month (£X media + £X O2 SIM) on a 24‑month contract, you’ll get upgraded speeds (X to X Mbps), XX TV, and landline, plus a XGB data boosted to XGB data O2 sim with Priority perks—giving you even more value than option 1 Let me know what you think?

9

CID: Account number: Identity of the chatter: AH/3rd Party Name of the chatter: DPA STATUS: PASSED/ FAILED DPA TIME STAMP: Contact number update status: Verified/Updated Email address status: Verified/Updated CJM :N/A WO: N/A QUERY : RESOLUTION: BE: N/A

Thanks for letting me know. Upon checking your account, I’ve found a couple of offers that could be worth considering. I’ll run through both so you can decide what works best for you.

Option 1: For £X a month on a 24‑month contract you'll get XX Mbps broadband, XX TV channels, and XX landline—perfect for your current usage

Option 2:

Alternatively, for £X a month (£X media + £X O2 SIM) on a 24‑month contract, you’ll get upgraded speeds (X to X Mbps), XX TV, and landline, plus a XGB data boosted to XGB data O2 sim with Priority perks—giving you even more value than option 1 Let me know what you think?

10

CID: Account number: Identity of the chatter: AH/3rd Party Name of the chatter: DPA STATUS: PASSED/ FAILED DPA TIME STAMP: Contact number update status: Verified/Updated Email address status: Verified/Updated CJM :N/A WO: N/A QUERY : RESOLUTION: BE: N/A

Thanks for letting me know. Upon checking your account, I’ve found a couple of offers that could be worth considering. I’ll run through both so you can decide what works best for you.

Option 1: For £X a month on a 24‑month contract you'll get XX Mbps broadband, XX TV channels, and XX landline—perfect for your current usage

Option 2:

Alternatively, for £X a month (£X media + £X O2 SIM) on a 24‑month contract, you’ll get upgraded speeds (X to X Mbps), XX TV, and landline, plus a XGB data boosted to XGB data O2 sim with Priority perks—giving you even more value than option 1 Let me know what you think?

11

CID: Account number: Identity of the chatter: AH/3rd Party Name of the chatter: DPA STATUS: PASSED/ FAILED DPA TIME STAMP: Contact number update status: Verified/Updated Email address status: Verified/Updated CJM :N/A WO: N/A QUERY : RESOLUTION: BE: N/A

Thanks for letting me know. Upon checking your account, I’ve found a couple of offers that could be worth considering. I’ll run through both so you can decide what works best for you.

Option 1: For £X a month on a 24‑month contract you'll get XX Mbps broadband, XX TV channels, and XX landline—perfect for your current usage

Option 2:

Alternatively, for £X a month (£X media + £X O2 SIM) on a 24‑month contract, you’ll get upgraded speeds (X to X Mbps), XX TV, and landline, plus a XGB data boosted to XGB data O2 sim with Priority perks—giving you even more value than option 1 Let me know what you think?

-- 12

CID: Account number: Identity of the chatter: AH/3rd Party Name of the chatter: DPA STATUS: PASSED/ FAILED DPA TIME STAMP: Contact number update status: Verified/Updated Email address status: Verified/Updated CJM :N/A WO: N/A QUERY : RESOLUTION: BE: N/A

Thanks for letting me know. Upon checking your account, I’ve found a couple of offers that could be worth considering. I’ll run through both so you can decide what works best for you.

Option 1: For £X a month on a 24‑month contract you'll get XX Mbps broadband, XX TV channels, and XX landline—perfect for your current usage

Option 2:

Alternatively, for £X a month (£X media + £X O2 SIM) on a 24‑month contract, you’ll get upgraded speeds (X to X Mbps), XX TV, and landline, plus a XGB data boosted to XGB data O2 sim with Priority perks—giving you even more value than option 1 Let me know what you think?

13

CID: Account number: Identity of the chatter: AH/3rd Party Name of the chatter: DPA STATUS: PASSED/ FAILED DPA TIME STAMP: Contact number update status: Verified/Updated Email address status: Verified/Updated CJM :N/A WO: N/A QUERY : RESOLUTION: BE: N/A

Thanks for letting me know. Upon checking your account, I’ve found a couple of offers that could be worth considering. I’ll run through both so you can decide what works best for you.

Option 1: For £X a month on a 24‑month contract you'll get XX Mbps broadband, XX TV channels, and XX landline—perfect for your current usage

Option 2:

Alternatively, for £X a month (£X media + £X O2 SIM) on a 24‑month contract, you’ll get upgraded speeds (X to X Mbps), XX TV, and landline, plus a XGB data boosted to XGB data O2 sim with Priority perks—giving you even more value than option 1 Let me know what you think?

14

CID: Account number: Identity of the chatter: AH/3rd Party Name of the chatter: DPA STATUS: PASSED/ FAILED DPA TIME STAMP: Contact number update status: Verified/Updated Email address status: Verified/Updated CJM :N/A WO: N/A QUERY : RESOLUTION: BE: N/A

Thanks for letting me know. Upon checking your account, I’ve found a couple of offers that could be worth considering. I’ll run through both so you can decide what works best for you.

Option 1: For £X a month on a 24‑month contract you'll get XX Mbps broadband, XX TV channels, and XX landline—perfect for your current usage

Option 2:

Alternatively, for £X a month (£X media + £X O2 SIM) on a 24‑month contract, you’ll get upgraded speeds (X to X Mbps), XX TV, and landline, plus a XGB data boosted to XGB data O2 sim with Priority perks—giving you even more value than option 1 Let me know what you think?

15

CID: Account number: Identity of the chatter: AH/3rd Party Name of the chatter: DPA STATUS: PASSED/ FAILED DPA TIME STAMP: Contact number update status: Verified/Updated Email address status: Verified/Updated CJM :N/A WO: N/A QUERY : RESOLUTION: BE: N/A

Thanks for letting me know. Upon checking your account, I’ve found a couple of offers that could be worth considering. I’ll run through both so you can decide what works best for you.

Option 1: For £X a month on a 24‑month contract you'll get XX Mbps broadband, XX TV channels, and XX landline—perfect for your current usage

Option 2:

Alternatively, for £X a month (£X media + £X O2 SIM) on a 24‑month contract, you’ll get upgraded speeds (X to X Mbps), XX TV, and landline, plus a XGB data boosted to XGB data O2 sim with Priority perks—giving you even more value than option 1 Let me know what you think?

                                            MOVERS

1 trac♥

CONTACT ID: 764682c6-af09-409f-a43f-73a7823ecb1d Identity of the chatter: AH ACCOUNT NUMBER 803608501 Name of the chatter: MR DAVID POLE DPA STATUS: PASSED DPA TIME STAMP: 04-09-26 08:44:00 Contact Number Update Status: Verified Email address Status: Verified CJM: N/A Old address WO: 39813383 New address WO: 39813390 QUERY: Moving home RESOLUTION: The customer arranged a house move with the agent. The new address was verified as serviceable. The customer's existing package was reviewed and the landline service was confirmed as unavailable at the new location. The customer selected an upgraded package including Volt 350 broadband, Mixit TV, and an O2 SIM with 4GB data at £38.00 per month. The customer requested confirmation of up to three free WiFi pods. Contract documents were sent and the O2 SIM order was processed. A one-off £35 movers charge was applied. Billing details were provided: final bill at current address on 28 September and first bill at new address on 26 October (after credit applied). The customer requested a one-week delay to the installation date. The agent advised contacting prior to the disconnection date to adjust dates. Final installation was confirmed for 11 September, 8 AM to 6 PM. OLD ACCOUNT #: 803608501 OLD ADDRESS: 40 SCRAPTOFT LANE LEICESTER LE5 1HU NEW ACCOUNT #: 887173701 NEW ADDRESS: 59 MAIN STREET
DESFORD
LEICESTER LE9 9GR DISCO DATE: 09/09/26 INSTALL DATE: 10/09/26 CONTRACT: CUSTOMER ACCEPT THE NEW CONTRACT BE: OLD: Bill Billing Due Merged
Amount Run Date Date Amount
51.60 8/09/26 28/09/26
46.44- 12/09/26 28/09/26 5.16

NEW: Bill Billing Due
Amount Run Date Date
96.60 8/10/26 26/10/26
33.00 7/11/26 26/11/26

DISCO REASON: CM Order 9177143002913832631 successfully submitted ✓ Volt Sim Only Plan Handset 24 month 9 Airtime Plan #614813802 | 2GB Classic, Unlimited UK Minutes, Unlimited UK Texts: Regular Phone Number: 07751131656 is assigned successfully

2 TRAC♥

CONTACT ID: aec9329e-9a95-4bdc-a0d3-649e2efc2d2a Identity of the chatter: AH ACCOUNT NUMBER 974029203 Name of the chatter: MS JOANNE CASEY DPA STATUS: PASSED DPA TIME STAMP: 04-09-26 11:42:00 Contact Number Update Status: Verified Email address Status: Verified CJM: N/A WO: 39814816 QUERY: moving home RESOLUTION: The customer requested to move their broadband service to a new address. The agent confirmed the customer was relocating permanently and advised that Virgin Media is not available at the new location. The agent explained an early termination fee of £227.71 would apply but could be waived if proof of the new address is provided within 28 days. The agent specified acceptable documents and provided submission instructions via email or post. The agent confirmed services would be disconnected on the move date with final charges of £181.05. The agent advised the customer would receive a confirmation email within 24 to 48 hours and that equipment should be disposed of responsibly. DISCO DATE: 04/10/26 BE: Bill Billing Due
Amount Run Date Date
181.05 2/10/26 19/10/26
DISCO REASON: MM NON- SERVE

3 TRAC♥ CONTACT ID: 8ae055a0-c8ea-4aeb-b1e4-68c1c31be2cd Identity of the chatter: AH ACCOUNT NUMBER 356230101 Name of the chatter: MR WILLIAM HAMILTON DPA STATUS: PASSED DPA TIME STAMP: 04-09-26 13:21:41 Contact Number Update Status: Updated Email address Status: Verified CJM: N/A WO: 13078717 QUERY: MOVING HOUSE RESOLUTION: The customer requested to cancel their Virgin Media account due to a permanent house move. The agent confirmed the cancellation with a disconnection date of 04/10/26 and a final bill of £31.57 to be charged via direct debit on 07/10/26. The agent arranged for prepaid equipment return packaging to arrive within 10 days of disconnection, with a potential £90.00 charge for unreturned equipment. Email access will remain available for 90 days after account closure. The agent provided links for equipment returns and O2 contact information, and confirmed a confirmation email will be sent with disconnection details. DISCO DATE: 04/10/26 BE: Bill Billing Due
Amount Run Date Date
31.57 19/09/26 7/10/26
DISCO REASON: CD NO ADDRESS

4 TRAC♥

CONTACT ID: 67d0e9a3-ad0d-4ce2-95fc-5d41c7420b57 Identity of the chatter: AH ACCOUNT NUMBER 000753105 Name of the chatter: MR CHRIS SCHWARTZ DPA STATUS: PASSED DPA TIME STAMP: 04-09-26 15:09:03 Contact Number Update Status: Updated Email address Status: Verified CJM: N/A Old address WO: 15796194 New address WO: 15796212 QUERY: moving home RESOLUTION: The customer requested to connect service at a new address. The agent confirmed the address was serviceable and eligible for self-install, with activation scheduled for 5 September and disconnection from the current address on 4 September. The customer retained the existing broadband package. The agent advised of a £20 movers fee and confirmed the first bill would be £137.00 (reduced to £122.06 after credit). The customer will receive installation cables and should reply GO to an activation SMS. The agent provided support resources and information about the referral programme. OLD ACCOUNT #: 000753105 OLD ADDRESS: FLAT 14 QUEEN COURT QUEEN SQUARE
LONDON WC1N 3BB
NEW ACCOUNT #: 78014906 NEW ADDRESS: 12 THE MOUNT SQUARE LONDON NW3 6SX
DISCO DATE: 07/09/26 INSTALL DATE: 08/09/26 CONTRACT: 22 MONTHS 19 DAYS (END DATE 22/07/28) BE:

OLD Bill Billing Due Amount Run Date Date 14.40- 9/09/26 29/09/26 22 NEW: Bill Billing Due
Amount Run Date Date
137.00 12/09/26 2/10/26
78.00 13/10/26 2/11/26
DISCO REASON: CM- CABLE MOVE

'Contract Supression Form' form has been submitted and the Reference Id is 108272_596636

'Recurring Credit Request Form' form has been submitted and the Reference Id is 122892_337318

5 TRAC♥ CONTACT ID: 5152584e-9ca5-484c-966c-af087e37c3c2 Identity of the chatter: AH ACCOUNT NUMBER 15031903 Name of the chatter: MR JESPER STEFFENSEN DPA STATUS: PASSED DPA TIME STAMP: 04-09-26 16:13:26 Contact Number Update Status: Updated Email address Status: Verified CJM: N/A WO: 77052562 QUERY: we are moving out of the property RESOLUTION: The customer requested cancellation of their broadband contract due to relocating. The agent confirmed the move was permanent and explained an early termination fee of £194.26 would apply, with a final bill of £210.85 to be collected via Direct Debit. The customer disputed the charges, claiming the new address lacked fibre cable availability. The agent confirmed the address is serviceable and clarified that the earliest disconnection available is 24 hours from the current date, offering either a 24-hour or 30-day disconnection option. The agent confirmed contract cancellation would be processed, advised that equipment return packaging would arrive within 10 days of disconnection, that email access would remain for 90 days post-closure, and that the Direct Debit would be cancelled automatically once the account is settled. An equipment non-return charge of £65.00 may apply. DISCO DATE: 04/10/26 BE: Bill Billing Due Amount Run Date Date 210.85 10/09/26 5/10/26 DISCO REASON: CZ- COMPETITOR DEAL

filed a complaint

6

CONTACT ID: cb2a7405-bea6-4ac7-9584-2074cd150cb3 Identity of the chatter: AH ACCOUNT NUMBER 462830301 Name of the chatter: Mr Stephen Edwards DPA STATUS: PASSED DPA TIME STAMP: 04-09-26 16:47:36 Contact Number Update Status: Verified Email address Status: Verified CJM: N/A WO: 70783002 QUERY: £43 per month is to expensive RESOLUTION: Customer accepted a new deal with the O2 sim but customer idle in O2 process The customer requested to cancel their existing contract due to high monthly costs. The agent presented two alternative offers; the customer selected the option with £29 monthly cost (£24 services plus £5 O2 SIM) on a 24-month contract with 362 Mbps broadband and enhanced O2 benefits. The customer requested a signal booster previously promised but not received; the agent arranged free WiFi pods. Contract documentation was sent via email and SMS; the customer reviewed and approved. The order was completed with contract activation on 05/09/26 and first bill due 28/09/26 at £14.25 (pro-rata), then £24.00 thereafter. BE:
Bill Billing Due Amount Run Date Date 14.25 9/09/26 28/09/26 24.00 9/10/26 26/10/26

Thanks for waiting! Quick recap: you’re getting our Volt 250 for £24.00month on a 24‑month contract (£64.00 after the promotion). Your new contract will be activated on 05/09/26

Any out-of-plan calls (landline) or pay‑per‑view purchases (TV) will be charged additionally That’s it—your order is complete! Your work order number is WO-70783002—please keep it for reference.

Agent ID: C1443422 Agent Name: BIEN CARALINAN Package Details: BB Solus (v 02.26) Services Included: Volt 250 (125-250) Broadband Add Ons: O2 FULL Tracker Entertainment Services: New Contract Broadband: 24 Date the Package takes effect: 05/09/2026 The full price of the bundle: 62.0 Discounted price of Bundle: 24.0 Full price of Bundle after price rise: Any TLDs: RIV: £30 off for 24mA and 24 Ct-End 24/08/2028 Any One off charges: 5.0 Number of Additional Outlets: 0 Additional Discounts: Agent Exclusive Discounts: Discover Negotiator: In Retentions Package Change SIM Package: BB Speed: Home Phone Talk Plan: TV Package:

ICOMS Codes:
35 Campaign Add: YR2401129 36 TV Remove: 36 TV Add: 36 TV OTC: 37 BB Remove: AEODUMD,DYNDUMD,L151DA2 37 BB Add: L161DA1,SEGREDA 37 BB OTC: HVDUM21 38 TEL Remove: 38 TEL Add: 38 TEL OTC:

Stream Subscription: ADD: REMOVE: