CG Guarantee - Escalation

CG Guarantee - Escalation (Normal Hours)

Great! I am glad you would like to learn more about CG Guarantee. Let me go ahead and get you connected with a member of our support team who can assist you further. Thank you for choosing CarGurus. Have a great day!

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CG Guarantee - Escalation (Off hours)

Great! I am glad to hear you would like to learn more about CG Guarantee! I can transfer you to our support team who can follow up with you. Please note that our support team is currently unavailable as they operate Monday - Friday from 9am - 5pm EST.

Additionally, you may select "Start Purchase" to begin the checkout process and a member of our support team will follow up during normal hours of operations to answer any questions you may have. Could you please provide your name and email address for follow up purposes?

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CG Guarantee - What is CG Guarantee?

Hello! Thank you for reaching out to CarGurus! I'm $!{operator.nickname}, and I'm here to help. Vehicles with a “CG Guarantee” banner come with added benefits, including a 7-day return policy, 90-day limited warranty, and a thorough multi-point independent inspection. Do you have any other questions?