Client Call Set-up or Client Call Screening -It is the process wherein the associate
  
Rule playing- the client will going to act as a prospect
Interview- the client will ask about ypoour experiences
Video call- the client will going to video call you
Reminders before set up call
-Practice the script
-ask the name of the client or manager incharge
-ask question if you do not understand
-set up call- account manager
-be in the disignated area before you set up the call
Ferequently ask question
>How long have you been working in hitrates solutions?
>What accounts have you handled? What is the industry? What type of campaign? What do they do?
 

1.	I’ve been working with the Hitrates solutions for 8 months. It was a challenging job but I have learned so much from it. 
2.  I have handled account like the appoinment setting, where I can assist the prospect to know about the offer and after setting up the appointment, my hiring manager will be further discuss the information about the product or service. I contact leads, often on cold calls, from a list to explain the product or service that my company offers and to gauge the interest of the potential client. I answer their preliminary questions and determine how interested they may be in our product or service.