- If the customer received an INVOICE:
It will be my pleasure to assist you with the invoice you have received.
 
- If the customer’s EZPass account has BEEN CHARGED:
It will be my pleasure to assist you with charge on your E-Zpass account.
For further review, please provide a copy of your …
 
- If needs MORE INFORMATION:
It will be my pleasure to assist you with the invoice you have received. Kindly help us by providing more details about your concern.
 
- W9 request form:
It will be my pleasure to provide you with a W-9 form, please see the attachment for your reference.
 
- If the customer is DISPUTING an INVOICE TRIP.
It will be my pleasure to assist you with your dispute.
 
- If the customer ONLY mentioned TRAVELLING on the EXPRESS LANES.
I will be glad to assist you with the trip(s) that was taken on the Express Lanes.
 
- MISS TOLL Notification:
I will be glad to sign you up with the missed toll notification.
 
- If the customer stated about GETTING AN EZPASS FLEX:
It will be my pleasure to assist you with obtaining an E-ZPass Flex     
 
- If the customer sent an AFFIDAVIT OF NON LIABILITY.
It will be my pleasure to assist you with the non-liability request       
 
- If the customer SENT an ATTACHMENT of EZPASS statements
We have reviewed the attachment(s) and it will be my pleasure to assist you with the invoice you have received.