*** OPENING *** - Thank you for contacting Fruit Bouquets by 1-800-Flowers.com! My name is Jayson, How may I assist you? - Hello! Thank you for contacting 1-800-Flowers.com. My name is Jayson, and I will be happy to assist you. Please give me a moment to review your chat with the virtual assistant. *** CLOSING *** I hope you are extremely satisfied with the service that I provided today. At the end of this chat, you will receive a survey link asking you to rate your experience with me and your experience with 1-800-Baskets.com. Please click the link you'll find at the bottom of this window when our chat ends. Thank you for chatting with 1-800-Baskets.com Have a good day/night! If you need further assistance, please feel free to reach out again.