Q&A

users menu

1. username 2.user id 3.shop id 4.shop name 5.email address 6.phone number

Backend (BE) -one of the main tools for cs. this is where you check extremely for work purposes only.

shopee logistics status- this is where we can see which integrated courier is activated on sellers shopee account

the 4 key metrics that we measure are as follows:

1. nfr
2. customer satisfaction
3. shipping performance
4. listing violation

payment information -the tab where we can see the bank account that the user is using

1. Shopee Coins are Shopee’s virtual currency which can be used to apply discounts to any orders.

Shopee Coins can be earned whenever a successful purchase is made to any Official Shops OS.png on Shopee and leaving a quality review with at least 100 characters and 1 photo to earn an additional 0.2 Shopee Coin.

1. Shopee is committed in providing the Lowest Price Guarantee everyday on thousands of products.

If you find the same product at a lower price from our list of approved competitors, Shopee will give you 1.2x the value of the price difference via Shopee Coins.

1. The free shipping voucher is a voucher that must be applied at checkout to enjoy the shipping discount. Look out for items that have a Free Shipping icon.

Additional Free Shipping Voucher will be preloaded in the voucher wallet for new users. Enjoy shipping fee discounts with no minimum purchase amount, sitewide. This voucher is for new users only.