I'm just curious/If you don't mind me asking, may I know the reason why you wanted to cancel this line?

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May I ask if you know someone who would love to take over the line? It would be such as a waste and there would be another fee for reactivating and /or opening a new line.

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Have you considered getting an apple watch or a tablet? In that way, we can convert the line and you won't have to pay for reactivating it?

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We just want to make sure that we can provide the best assistance. Are you planning to keep the same phone number to the new carrier's account?

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Please be advised that the cancelation may be effective at the end of your cycle on ____ to avoid prorated charges. Shall we proceed?

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