Spiel getting the TRANSFER PIN I hope that you can consider keeping your line but we don't want to hold you back if you are already decided. I hope that you keep T-Mobile in mind in your communication needs in the future. To get your Transfer PIN you can use this steps: 1. Download and log in to the T-Mobile app. 2. Select Account > Profile Settings. 3. Choose Line Settings > Request a transfer PIN. 4. Follow the directions on the screen. If you are having problems getting the PIN via T-Mobile app, you may get the PIN via call with our NTC or Number Transfer Center. Here is our Number Transfer Center Direct number: 1-877-789-3106 Hope I was able to provide the information you need. May I know if there's any other concern that I can help you today?