Court Website : https://eapps.courts.state.va.us/gdcourts/captchaVerification.do?landing=landing

A. BACKGROUND
- TOLL NOTICE
- FINAL TOLL NOTICE
- COLLECTIONS
- COURT

B. 11 TRIPS THAT ARE IN "READY FOR COURT" CAN BE WAIVED

C. TWO JURISDICTIONS

FAIRFAX COUNTY
- WED 2:10 PM

PRINCE WILLIAM COUNTY
- THU 2:10 PM

D. LITIGATION TEAM 

E. BUSINESS RULES
- LPN SHOULD BE REGISTERED TO MDV
- 2 TRIPS MINIMUM &  MAX OF 5 TRIPS VIOLATIONS SENT TO COURT AT ANY ONE TIME PER CUSTOMER
- TRIPS TO ADJACENTS WILL NOT HAVE ADMIN FEE & WILL NOT BE SENT COURT
- EZPASS CUSTOMER VIOLATIONS SHOULD ONLY BE SENT TO COURT NOT MORE MORE THAN A YEAR FROM THE DATE OF TRAVEL
- NON EZPASS CUSTOMER, VIOLATIONS CAN STILL BE SENT TO COURT EVEN MORE THAN A YEAR FROM THE DATE OF TRAVEL
- NOT APPLICABLE FOR LEASING AND RENTAL COMPANIES

PCS / PRE COURT SETTLEMENT

TIA - trial in absentia = Trial in absentia is a criminal proceeding in a court of law in which the person being tried is not present. In absentia is Latin for "in (the) absence". Its interpretation varies by jurisdiction and legal system.

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TO PROCESS THE PRE-COURT SETTLEMENT PAYMENT, 
GO TO LEGACY ACCOUNT.

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ALL COURT CALL ARE CRITICAL CALLS
-THE ACCOUNT MUST ALSO BE NOTATED IN THE CBO
- FAILURE TO TRACK CALL WILL MERIT A DISCIPLINARY ACTION
- ENSURE TO TRACK THE COURT (REAGARDLESS IF INQUIRY OR PAYMENT) AS THE SUPPORT TEAM IS TRACKING THEM IN THE COURT SPRESDSHEET EOD

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2 trips = $300, 3 trips = $500, 5 trips = $900  

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Part I  


1.                  
What does PCS mean?  
- b. Pre-Court Settlement  

2.                  
We can accept and process payment up to how many days before the court date?  
- c. 1 Business Day

3.                  
If the court date is passed due, what should we do?  
- b. Check court website.  

4.                  
What does GIA/TIA mean?  
- a. Guilty in Absentia / Tried in Absentia  

5.                  
What’s the next step if the status in the court website is “DISMISSED”?  
- b. Collect amount in BOS.  

6.                  
What’s the next step if the status in the court website is “GIA/TIA”?  
- c. Refer to court.  

7.                  
What’s the next step if the status in the court website is “CONTINUED” and it’s still far from the court date?  
- a. Collect PCS amount.  

8.                  
The court date is continued. What date should I use in PCS Tracker?  
- b. Court date showing in court website.  

9.                  
What’s the formula in computing the Manual Fee if data is not available in the spreadsheet?  
- a.  Add all the court trips, minus the PCS amount divided by the number of court trips.  

10.              
Which of the following statement is correct?  
- c. 2 trips = $300, 3 trips = $500, 5 trips = $900  

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Part II  

Navigation  

Scenario 1: Process PCS payment and track in the agent
 access page.   


Scenario 2: Court date is past due. Status in the court
 website is Continued. Track in the agent access page. (PAID/UNPAID)  


Scenario 3: Status in the court website is GIA/DISMISSED.
 Track in the agent access page.  

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