sr

Effective when creating SR

Thank you for waiting. I contacted the property, but as it turns out, I wasn’t able to reach someone to give approval of the waiver. I will assign the case to my offline team for them to email the property for the waiver. Once we got a response, we will update you via email. The process will take within 24 to 72 hours. Kindly wait patiently for our email within that time frame. In any case that you haven’t heard anything after 72 hours, please reach us back to follow up the concern.

By the way, if you want to make a follow up you can reach us back after 72 hours just to avoid having duplicate request and may result in delay of resolution. Rest assured, I'll document this well and will mark this as an urgent, so it will be prioritized.