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Hello from Amazon Selling Partner Support,
I understand that you are requesting for some more time in order for you to submit the required documents on for your product compliance.
Upon checking on your account, we can see that you're appeal was rejected because you're not able to comply on time. But moving forward, you are still able submit your documents and continue to appeal on your Account Health Dashboard whenever you have all of the documents.
Note: Selling Partner Support are unable to appeal or submit a documents on your behalf.
Based on our general information about product compliance, you are required to have these information, and our team will ask you to submit it, so we recommend that you have it easily accessible.
• Product safety instructions and user manuals for the button cell and coin batteries and consumer products with button cell or coin batteries
• The General Certificate of Conformity: This document must list compliance with UL 4200A and be based on a test that shows compliance with UL 4200A
• Product model number, which must be displayed on the product detail page for the button cell and coin batteries and consumer products with button cell or coin batteries
• Testing from an ISO 17025-approved lab that confirms compliance to UL 4200A, as adopted by 16 CFR 1263 (Button
Cell or Coin Batteries and Consumer Products Containing Such Batteries)
○ Test reports must contain images to demonstrate that the product tested is the same as the product listed on the product detail page
• Product images as evidence of compliance with the following:
○ Poison prevention packaging requirements (16 CFR Part 1700.15)
○ Precautionary labeling statement requirements (Public Law 117-171)
○ Safety standard for button cell or coin batteries and consumer products containing such batteries (16 CFR Part 1263)
Note: All documents, test reports, or certificates provided to Amazon must be authentic and in their original (unmodified) format.
For easy access you may click this link: https://sellercentral.amazon.com/spx/myc/add-compliance-page/marketplace-id/ATVPDKIKX0DER/grain/B091J4N75M
Once you have submitted your documents/appeal our compliance team will then review it once again. If they need more information from you they will contact you.
For more information about this topic, you may visit the help page below:
Submit compliance documents or appeal a documentation request https://sellercentral.amazon.com/help/hub/reference/GC35Z63FGCUCUWXX