FRAUD APPEAL 1

Hold on, {}. I need to review your account in detail with a specialist to know what else I can do to help you with this concern. I'll get back to you with the reviewed decision. Please give me 2 minutes.

FRAUD APPEAL 2

We know how frustrating the situation is right now and we really want to assist you with the refund, however, we are restricted by certain guidelines and we could not take any more action. The process state that we we're not able to provide refunds in this case. We appreciate your understanding.

FRAUD APPEAL 3

I do understand the inconvenience you’ve faced. After reviewing the details with a specialist, I've gone ahead and processed a full refund. This should reflect on your account in 3-5 business days depending on your bank's clearing policies.