Offline Notepad View raw

Shared snapshot

how to set up PAH

to set up ah go to acct manage profile edit PAH choose change PAH need to call if multiple line

ESIM CHANGES ask imei ask ptn that working on phone must connect to wifi send otp verify educ cx

PORT IN atlas acct overview manage profile select ptn / check if eligible change mobile number port in enter ptn enter acct number/ transfer pin submit educ cx

AADJ - adjustment for billing dispute and adjustment no need to callback, but the agent set up the adjustment in future dated

AHSR code - Handset order research form dispute and order status to locate the order


TAX MIGRATION > TE to TI

financial summary agreement page options change product or line type

-- action data pass click the line that you add to add data pass ask want data pass that they want to add click ok insert double click list show available choose after that, change time and date when it will be effective add 3-5mins so it will get future dated so, the cx will get charged Realtime and will add on next billing cycle