1. CHECK THE ALERT!!!!
NAME: ROBERT
MEMBER: Y
ID: 19847441301
BIRTHDATE: 
PHONE: 
EMAIL: NO EMAIL   

CONCERN:
- RECEIVED ENROLLMENT INFO. PRE
- 
- 
RESOLUTION
- 
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2. CHECK THE ALERT!!!!!
NAME: MARTIN 
MEMBER: Y
ID: 
BIRTHDATE: 
PHONE:
EMAIL:

CONCERN:
- 
- 
-
-
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3. CHECK THE ALERT!!!!!
NAME: CHERISHA 
MEMBER: Y
ID: 20434716501
BIRTHDATE: 9/29/60
PHONE: 4083949940
EMAIL: 

CONCERN:
- STEROID AND ANTIBIOTIC 
- COVERAGE WILL BE FREE 
- 
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4. CHECK THE ALERT!!!!!
NAME: TRISHA HOUSE 
MEMBER: Y
ID: 13309151201
BIRTHDATE: 
PHONE: 
EMAIL: I DONT HAVE > 

CONCERN: 
-  
RESOLUTION 
- 
- 
-
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5. CHECK THE ALERT!!!!!
NAME: SCOTT 
MEMBER: Y 
ID: 
BIRTHDATE: 
PHONE: 
EMAIL: 

CONCERN:
- 
-
- 

RESOLUTION
-
-  
- 
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6. CHECK THE ALERT!!!!! 
NAME: SIGN LANGUAGE > DIANE JILLIAND > 
MEMBER: 202528146237 >  
ID: 
BIRTHDATE: 
PHONE: 
EMAIL:  

CONCERN: 
- CHECK PLAN FOR PART D COVERAGE / 
- BECAUSE > 

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7.  CHECK THE ALERT!!!!!
NAME: AMER 
MEMBER:  Y
ID: APPLICATION > PART G 
BIRTHDATE: 
PHONE:  
EMAIL:

CONCERN:
-  
- 

RESOLUTION
- 
- 
-
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8.CHECK THE ALERT!!!!!
NAME: JEFF V. > PCS XSP 
MEMBER: 
ID: 91000588375
BIRTHDATE: 
PHONE: 
EMAIL: ARDSLEYPUB@GMAIL.COM 

CONCERN:
- START IMMEDIATELY > 
- FOR NEXT YEAR 
- 

RESOLUTION
-
-
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9.CHECK THE ALERT!!!!!
NAME: THOMAS 
MEMBER: Y
ID: 91000588375
BIRTHDATE: 
PHONE:
EMAIL: TDMSPIDERMAN@YAHOO.COM

CONCERN:
- LETTER STATING HIS PREMIUM PLAN INCREASE / LAST WEEK
- 
- 

RESOLUTION 
- 
-
- > 
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10.CHECK THE ALERT!!!!!
NAME: TERRENCE ROBERTS / GRIEVANCE > 20470770701
MARION ROBERTS > 20470767301
MEMBER: Y
ID: 
BIRTHDATE: > 
PHONE: 8055507452
EMAIL:

CONCERN:
- MISTAKEN 11/1/2025 > 1/1/2026
- WANTS THEIR ACT TO BE TAKEN BY SSA
- SET UP FOR AN SSA > 
- 

RESOLUTION
- 
- 5 28
- TERRY ROBERTS
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11.CHECK THE ALERT!!!!!
NAME: DAVIDSON 
MEMBER: 
ID:
BIRTHDATE:
PHONE:
EMAIL: 

CONCERN:
- PHARMACY IS IN NETWORK WITH HEALTHSPRING > 2026 
- BETHEL58@YAHOO.COM 
- 

RESOLUTION
- 
-
-