PAYMENT ARRANGEMENT- For your reference, these are the steps in setting up the payment arrangement. -Open the app and tap BILL. -Tap Set up a Payment Arrangement. -View the Set Payment Arrangement schedule presented. -Tap Payment Method. -Tap Continue -Read the Terms & Conditions and tap Agree & Submit. May I ask if you need help setting this up? ------------------------------------------------------------- PAYMENT- SSO For your reference you can follow these steps for payment using the T-Mobile App: -Open the app. If you don't have it, download it now. -Tap BILL. -Scroll to and tap Make a payment. -Select the amount to pay, the date to make the payment on, and the payment method. -Tap Agree and Submit. -------------------------------------------------------------------------------- Digits SSO To set up your digits. please this steps: -Download and install the T-Mobile DIGITS app & web client or visit webDIGITS.T-Mobile.com on the web. -Link your T-Mobile ID to the number in the DIGITS app or my DIGITS portal. -Log in to the DIGITS app with your T-Mobile ID to begin calling and texting using your PROXY by DIGITS number. -For PROXY by DIGITS lines, we recommend turning on the Do Not Disturb option to stop delivery of unwanted calls, messages, or voicemail. May I ask if you need help setting this up? ____________________________________________________ ACCOUNT number-SSO 1.Log in to My T-Mobile with your T-Mobile ID and password. 2.Click on "Account" in the upper-left corner. 3.Your account number is displayed at the top right of the Account screen. Or you can visit the digital or paper bill, your account number can usually be found in the top right corner. Or, if you have your current carrier's app, you should be able to access your account number directly in your profile. ____________________________________________________ TRANSFER Pin SSO Please be advised that we do not have an access to your transfer pin due to security reasons, however I will give you the steps on how to generate the transfer pin. 1. Download and log in to the T-life app using the the T-Mobile app credentials 2. Select Account or More. 3. Select Profile Settings. 4. Select Line Settings. 5. Select Request a transfer PIN. 6. You will be directed to verify your identity 7. Select a phone number to receive a text OTP 8. Select Continue 9. You will need to enter 6-digit OTP 10. Select Continue 11. Select Get a transfer PIN Please take note that transfer PIN are valid only for 7 days. To extend my help, if you cannot generate using these steps, you can contact: Number Transfer Center 1 English 1-877-789-3106 24 hours a day / 7 days a week May I ask if you have further question? _____________________________________________________________ TRADE IN-SSO To extend my help. You can also check it on your end, please follow this steps: 1. Open the T-Mobile app and select SHOP. 2. Scroll to and select the desired phone, afterwards, select the desired Color and Memory variant. 3. Select the line to upgrade. - To trade in your current phone: - Select Get a trade-in estimate. - Select the desired trade-in device, then select Trade in this device. - Select the checkboxes that describe the condition of the device, then select Get estimated value. - Select Accept & Continue. 4. Choose the desired payment option, then select Upgrade my line. 5. Select any desired add-ons, or select No thanks, continue. 6. Follow the prompt instructions. ---------------------------------------------------------- SSO- PAH change set up 1.Access Your Account: Log in to your My T-Mobile account or the T-Mobile app using your credentials. 2.Navigate to Profile Management: On the website, select your name or "My Account" and then choose "Profile". In the app, tap "More" and then "Profile Settings". 3.Edit PAH/Primary Indicator (PI): Once in the profile section, look for the option to manage the account's Primary Account Holder or Primary Indicator. Select "Edit PAH/PI" or a similarly labeled option to proceed with the changes. 4.Choose the New PAH: You will be presented with a list of eligible lines on your account. Select the line that should be designated as the new PAH. 5.Save Changes: After selecting the appropriate line, confirm your choice and save the changes. You should receive a confirmation message indicating that the PAH/PI has been updated successfully. ______________________________________________________________ DATA PASS- SSO To add data pass via t-mobile app: Access the T-Mobile App on your device. 1.Tap ACCOUNT. 2.Tap ADD-ONS next to the Primary Account Holder's line. 3.From the Plan Details tab, scroll down and tap Manage Data & Add-ons. 4.Scroll down and select the check box next to the pass you want to add. 5.Select Continue. 6.Select Change Date to choose a start date for your pass. 7.If you don't select a date, it will start immediately. 8.If you future date a pass, the effective date can be changed on My T-Mobile. 9.Click Agree & Submit. ----------------------------------------------------------------------------------------------- FAMILY ALLOWANCES -SSO Go to My T-Mobile or the T-Mobile app and log in to your account as the parent or Primary Account Holder. 1.From the T-Mobile App: 2.Tap More 3. Profile Settings 4. Family Controls 5.Select Family Allowances ____________________________________________________________ FIRST RESPONDER VERIFICATION - SSO T-Life / T-Mobile app: Select Manage tab > Gear icon > Profile > First Responder Verification.