Can't Get Active + Can't Access

1. Sign-up Status

I know you’re excited to starting, and I appreciate your patience! Let me check the status of your application so we can get you on the road as soon as possible.

1. Potential Dasher Identity Verification Questions

I understand how important it is to complete identity verification smoothly. I’ll guide you through the process and help clear up anything that might be holding things up.

1. Stop or Resume Sign-up

Whether you’re taking a break or ready to pick things back up, I’m here to help you pause or resume your sign-up without any hassle.

1. Waitlisted Markets

I totally get how eager you are to start dashing. Some areas do have high demand, but I’ll check your market status and let you know your next steps so you’re ready when a spot opens up.

1. Dasher Scam Issues

"I’m really sorry to hear you’ve experienced this—we take these matters seriously. Let’s look into what happened and see what steps we can take to support and protect your account moving forward."

1. Account Authentication

"I understand how important it is to access your account securely. I’ll guide you through the authentication process and help resolve any issues quickly so you can get back to dashing."

1. Sign-up, Log-in, and Password Issues

"I know how frustrating it can be to run into login issues, especially when you're ready to dash. Let’s get this sorted out right away so you can get back on track without any delays."

1. Active Dasher Re-IDV

Thanks for taking the time to complete the re-verification—we know it’s an extra step, but it helps keep your account secure. I’ll walk you through what’s needed and ensure everything gets updated smoothly.