- For you to be able to change your name you'll need to click on this link:
https://www.virginmedia.com/help/billing-and-payments/change-account-holder
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Download the Change of Details Form and follow the instructions on the form to complete it.
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If we’ve made a mistake with how your name is spelled on your account, then you can also use this form and include the details of what we need to correct. Once we’ve received your information we’ll aim to change the name on the account within 48 hours of receipt of the completed form and documentation. Your services will remain unaffected whilst we update your account