Thank you for choosing Victoria's Secret! I'll be more than happy to assist you today. Thank you for contacting Victoria's Secret! It will be my pleasure to help you today. To whom do I have the pleasure of speaking with today? May I know whom I have the pleasure of speaking with today? I'm happy to help! I'll get right to it, but I need some more info from you. Let me just make sure I understand you right. You'd like to [customer concern]. Is that accurate? Let me check that I have this right for you. You need help with [concern], correct? Thank you for letting me you assist you, [name].Is there anything else I can help you with? We're always happy to help,[name]. Is there anything else I can help you with today? Thank you for being our loyal customer, [name].I'm glad we managed to sort the problem with your order. Enjoy the rest of the day! Thank you for reaching out Victoria's Secret! We're always happy to hear from you if you have any other questions or feedback you may contact us again. Have a Good Night! Thank you for shopping with Victoria's Secret and for being our loyal customer, ! I'm glad I was able to help you with your damaged items Have a Good Night!