Group

Auth Code- 404144 Optum - 9122 SEDGWICK- 9121 AIG - 9127

“Hi! Good Morning/Good Afternoon This is (Angel) calling on behalf of () on a recorded line.

Can you assist me in verifying the basic information of your group?

Respondent-

MD

I’d like to confirm if I’ve reached ()?

Are you related to (this facility) / (each other)

I'm sorry I didn't catch what you said earlier

What we have in the system is ____, would this be the same? What we have in the system is ____, are you affiliated with them? (iba ang name) Are you in any way related to facility _____

Address Validation Is the Facility located at ()?

Phone Number Validation The best phone number for any inquires is?

WC Validation
Does the facility accept Workers’ Compensation (WC) patients

May I have your name for documentation purposes,

I think that would be all that I need.

Thank you for your assistance (), again this is Angel calling on behalf of (). Have a great day!