Notes

AA called looking for job. I advised the website, mobile app & updated his availability

AA called looking for job. I advised the website & since this is non-sas, i connect her over to the branch

AA called to confirmed her interview. I advised the schedule appointment & details

The prescreen was about to start but not finished due to aa disconnect the call. I made an outbound but no response

Don't have time to complete the prescreening process.

The prescreen was started but not finished due aa disconnected the call i made an outbound but no response

The prescreen not finished because aa refused to set up an interview.

AA don't have time to complete the prescreening process.

Applicant was already scheduled for an interview and is responding to an automated call/text. I advised his confirmed schedule appointment

AA called looking for job. The application status was in CRT DNU Adjudication. I advised that i will connect him to the department that will further assist him with his application

AA called looking for job The status was adjudication & needs review. I advised that i will connect him over to the department who can assist him>

“It looks like you need to be transferred to another department to discuss your background check results and the necessary next steps. I will be placing you on hold to reach out to the department who can assist. If needed, I will connect you directly to them so that you can continue to hold for an agent. OK?”

Applicant is scheduled for an interview and is responding to an automated call/text. I advised his confirmed schedule

We work with various clients, so depending on the clients' needs and your qualifications the shift/pay/job varies."

At this time you do not meet the requirements for any of our available positions, but we will keep your application on file and if anything changes the branch will be in touch with you. Feel free to continue checking the website for updates on available positions

We work with various clients, so depending on the clients' needs and your qualifications the shift/pay/job varies."

and you can also reach out the other staffing agencies in the area to see what are the available position.

AA called to check the status of his background check. I advised that we have not receive it yet but i updated his availability & advised the website & mobile app.

2nd Page

Cannot Schedule interview right now

AA called asking for particular job. AA doesn't want to set up an interview yet. I advised the website

Did not meet the requirements

AA called asking when they should expect to receive the w2. I advised that it will be sent out on or before January 31

AA called to request for a copy of his w2. I advised that he need to sign up for electronic delivery & by February 14 he will be able to print a copy of it. I direct AA to use the website for self-service, by creating an account.

AA called because he receive an automated message to set up an interview. I advised the website, mobile app & updated his availability & Advise the caller: “The Branch is currently not hosting interviews. We have notified the branch that you are looking for work and the branch staff will reach out if any eligible positions become available.”

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