INITIAL INVESTIGATION DISPUTE ID: 4695127 DND: 2022-7-18 Intake type: Phone REG E: OLD/NEW: Disputed Transaction: PAYPAL *LYFT RIDE THU, 4029357733, CAUS Settled Date: 2021-12-11 19:54:02 Auth. Date: 2021-12-09 20:48:54 Amount: $4.45 Card ID number: 4232231056386405 PRN: 169135159054, Chime 3 Last 4 disputed card: Merchant Credit: no merchant credit Claim cancellation: no claim cancellation Card replaced: PC Due/Issued : Card Status: In possession Pin Status: Memorized Transaction type: Moto 7, Entry Mode 10 denial Exhausted balance after the disputed transaction. No suspicious declined codes within the disputed timeline. No fraud alerts write off No previous transaction with the disputed merchant. Not enough evidence to deny the claim. Unable to validate transactions and initiate OBC since merchant is on the DNC list. Dispute ID: 4695127. DND: 2022-7-18. CH is disputing 1 UT from PAYPAL *LYFT RIDE THU, 4029357733, CA US amounting to$4.45. No merchant credit. No claim cancellation. As per Penny, card is in possession. Transaction type is Moto 7 Entry Mode 10. *** Investigation*** No previous transaction with the disputed merchant. Not enough evidence to deny the claim. Unable to validate transactions and initiate OBC since merchant is on the DNC list. Therefore, error found. Filed FR in VROL 5198131248. ZD #51205573. Case closed.