Nyomi Tettley

****** CONVERGED MESSAGING*********

CID:c6715819-39e1-47bc-8536-99919ca59917

CONTRACT END DATE:13/09/2026

Account number:833830203

Identity of the chatter: AH/14-08-26 13:25:14

Name of the chatter:Nyomi

DPA STATUS: PASSED

DPA TIME STAMP:14-08-26 13:41:51

Contact number update status: Verified

Email address status: updated

CJM :N/A

WO: 39677106

QUERY :My contract ends soon. I want to pay my bill next Monday and then. I just want to make cancel my account when my contract ends next month// I’ve moved out and my brother has taken on the house responsibility and wants to open an account with you guys under his name

Can I speak to your manager I just need this simply sorting out. If I can transfer the contract on to my brother name that would be perfect but if not. I just would want to cancel at the end of the contract next month and my brother arrange a package with you

RESOLUTION: process complaint case cx declined and proceed with disconnection// moving to 85 Rossington Road Sneinton Ng24hx ( serviceable address)

Offered Entertainment bundle with GIG1 tel for £45 a month or with 4gb o2 sim for £50 a month cx declined

BE:

Bill Billing Due
Amount Run Date Date
177.26 21/08/26 10/09/26

===============================

Summary: