COMPLAINTS

when you are processing a consumer compliant, put customers first by ensuring you are delivering value and quality service by listening to the customer and taking action by documenting their complaint.

WHAT IS A COMPLAINT? a complaint is a written or verbal expression of dissatisfaction by a consumer about an Equifax product, service, or practice

complaints channel:

• CFPB portal -better business bureau -attorney general -phone -email -social media -mail -in person