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- NON EZPASS Spiel
- VA EZPASS Spiel
- OOS EZPASS Spiel
Stakeholder Enrolled MAT-FMAT Enrolled Offered MAT-FMAT but CX declined @@@@@@@@@@@@@@@@@@@@@@@@@@@@@
///////////////////////////////////////////////////////// REASON: CX called about Toll Notice
RESO: ///////////////////////////////////////////////////////// REASON: CX called about Collections
RESO: ///////////////////////////////////////////////////////// REASON: CX called about Court
RESO: ///////////////////////////////////////////////////////// REASON: CX called about E-ZPass Toll Charge
Fair Travel Dispute - CX confirmed to travel with 3 passengers, HOV ON mode & heard a beep sound, with sufficient balance, & properly mounted. RESO: Dispute Charged on OUI - Advised CX to received email within 3 biz days ///////////////////////////////////////////////////////// REASON: CX called about General Inquiry
RESO: ///////////////////////////////////////////////////////// REASON: CX called about Missed a Toll fees
RESO: ///////////////////////////////////////////////////////// REASON: CX called about Complaint
RESO: ///////////////////////////////////////////////////////// REASON: CX called about Fair Travel
RESO: ///////////////////////////////////////////////////////// REASON: CX called about Reductions
RESO: ///////////////////////////////////////////////////////// REASON: CX called about Spanish Transfer
Caller is having hard time speaking English RESO: Informed CX to wait within 24 hours for callback of Spanish Speaking Agent /////////////////////////////////////////////////////////