FWP

Secure the account as per sup approval until xxxxx (Wed thur off)

Cx need to settle the minimum payment of $xx to set up a new arrangement to prevent any account suspension and to secure the account. cx account is still active

NCM | Fwp closed

The account got suspended. We were able to restore the service as one time courtesy. MOVING FORWARD, the customer needs to settle the minimum payment of xxxx to set up a new arrangement to prevent any service interruption. This is only a one time courtesy restoration and moving forward, we won't be able to restore it.

Customer was able to settle the minimum payment and set up a new arrangement for payment extension. Since the customer was able to set up a new arrangement, we will be closing all the fwps that we've set up on a daily basis to confirm if they have an active service. New arrangement is schedule by xxxx.

Fwp closed | NCM