Notes

e-JLudovice@agero.com 82249

ARI- Customer called to create a request ARI- Customer called to cancel the service request ARI- Customer called for the updated status of the service ARI- Customer called to update the location ARI- Customer called to update the schedule ARI- Customer called for the missing information

ARI - Called the SP for the updated eta, Extended eta ARI - Called the IVR for the coverage verification ARI - Called the CX for the updated status, Extended eta